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    Rayz Tanning

    4.2 (5 reviews)
    InexpensiveTanning
    Closed 8:00 am - 8:00 pm

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    Sun Tan City

    Sun Tan City

    3.1(17 reviews)
    26.7 mi

    This was one of the most frustrating customer service experiences I've ever had…read more Before going, I called the Pantops location directly to ask if I could bring my baby in a stroller for a spray tan. The employee I spoke with was kind and clearly told me it would not be a problem. Based on that, I drove over 30 minutes to the salon with my son. When I arrived, I set up my account, paid, and was ready to go back when the assistant manager, Sarah, came up and said my baby was not allowed in the back and I would have to leave and come back another time. When I explained that I had specifically called ahead to confirm this, she tried to tell me I must have called the corporate office--which was completely untrue. I repeated the exact number I called (the Pantops location), and instead of taking responsibility, she doubled down and refused to acknowledge the mistake. There was no apology, no attempt to fix the situation, and no effort to make it right--despite the fact that I had just driven over 30 minutes each way with a baby based on incorrect information from their staff. I also had to specifically ask for a refund; it was not offered upfront. Yes, I ultimately received my money back--but that does not excuse the wasted time, unnecessary trip, and dismissive attitude. The issue wasn't just the policy, it was the complete lack of accountability and basic customer service. If this is how new customers are treated, I would not recommend this location.

    Always easy & so helpful! The beds are easy to view availability, they clean quick and help you…read morebut aren't pushy sales! Also keep you safe with recommendations

    Sun Tan City

    Sun Tan City

    1.0(2 reviews)
    2.3 mi
    $$

    Came in last week think older women's name was Jennifer my card didn't work she was frustrated…read moreabout that the pressure she put on me to buy points insane then I go to tan and see I could pay 25 cents to tan and could have saved my points when I got done and asked the older lady who was sitting down doing nothing! She looked at me and said "yeah you could have" who wants to tan in a rude unwelcoming environment the attitude was I'm here to get you to spend more money or we don't care I went back today she wasn't there it was much better vibes but due to not wanting to be around Jennifer's vibes this will be my last month here please people go somewhere else and feel good about you 20 minutes of peace

    I've been tanning here for more then 2 years last week when I came to tan at the Waynesboro store…read moreit was very unpleasant my card didn't work and the older women think her was Jennifer not a nice or pleasant women at all after that she was pressuring me into buying points I just didn't have the money which she made me feel bad for so I used 5 points when I got into my room I seen the special to upgrade for 25 cents when I got done tanning I asked if I could have used that she was sitting down doing nothing looked at me and said yeah you could have I said thank you for telling me that I could have saved my points she said rudley your welcome when I come to tan I want a nice environment friendly faces and updates on specials not rude angry we are just here to get you to spend more money environment I went today and it was much better but due to Jennifer this will be my last month at sun tan city i suggest if you wana tan or spray go else where!

    Rayz Tanning - tanning - Updated May 2026

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