Sun Tan City has been one of the most frustrating businesses I've dealt with. Their staff often…read moreseems poorly trained or uninterested in helping customers, and every visit feels disorganized. I've experienced inconsistent information about memberships and pricing, which makes it hard to trust anything you're told at the counter.

The beds and facilities are nice but the lady that works there most of the time is passive…read moreaggressive and gets some kind of power trip out of making people wait when its not necessary. When I first signed up she told a long story about the multiple "karens" that have been rude to her. I felt bad for her but am starting to understand the karens.

I wish I could give zero stars as the people that work here couldn't be more snippy and hopeless…read morewith customer service. Inconsistent every time you show up! The owners need to take a look at how this location is being managed. No wonder it has consistently bad reviews.

I felt this salon was pretty outdated and not as clean as the one I am used to going to in Liberty,…read moreMO. Their beds are old and very used and it has a weird set up with the fans being rigged to the bed and the fan was pretty dirty.

OK, I know people almost always post their bad experiences. I've had some good ones here…read more My latest visit, though, was not what I would call enjoyable. So they have an app that you can check in on, which I've done for some time, and just walked in and got my room. Well, this time, I'm told I have to scan in as well. I was like, what good is an app then. She says we'll hold a bed for you. I doubt if I check in, they'll put me ahead of others that come in before I get there. I said I was told I didn't have to scan in as long as I used the app. She was like I don't know who would have told you that." Like I would be lying about that. I didn't bring a wallet because that's what I was told She just rubbed me wrong. Kind of condescending. She's a newer girl, I think. Maybe the new manager. I'm not impressed at all. She didn't even apologize for the miscommunication. This review may make me not get good service from her here. But I'm cool with that. Can't be everybody's pal. The other girls have always been really friendly. I'll be back because it's a convenient location. Kudos to you other ladies there. They actually made me feel like a customer

I cannot explain how terrible this place is. It is WAY over priced. They charge way too much and…read morethey are so rude. I have met multiple workers here and they're ALL rude..They act like I'm talking up THEIR time. Also, they constantly try to sell me products even though I have told them multiple times my very good reason why I can't! I am most definitely not a fan and I am so happy that I ended up going elsewhere and I will tell everyone I know to! No matter how conveniently located it is, I will NEVER be back. And sadly enough, I will never go to any of the other locations either!

Follow up to my last review, no issues tanning at any time of the day now and as usual this place…read morehas the friendliest staff and best beds of anywhere in town! Christa is fabulous and I appreciate the quality of service and spray tans I get there. Definitely recommend!

Sun Tan City is a scam. I paid for a VIP All Access package and corporate royally screwed up my…read moreaccount, refused to fix it, then tried to short my refund by $90 -- claiming the free vouchers their own employees gave me were "used services." That's theft-by-slimy-corporate-accounting. The Glenstone staff were rude and dishonest, and corporate's response has been nothing but lies and stonewalling. I'll see them in court if they don't return my money. Avoid this place -- they don't respect customers and will steal from you.

This was fantastic! I was waiting for a bed when the sweetest lady offered me the opportunity to…read moretry the infrared bed. She informed me all about the great things it helps with and let me tell you I was all in. I love trying new things and this was fantastic. I felt great afterwards and now I'll be doing this when I have a crazy week at work and need some help to reduce stress.

Where do I begin... i usually went to the one on glenstone…read moreas their location was have power outages and my biggest concern was that I would get half way sprayed, instead of risking that happening, I decided to go to the one on Kearney street in Springfield MO. I ended up going into a bed I knew nothing about there was one lady that was very sweet wanted to help out the best she could and another lady that made it very difficult to even be in the same building. extremely insensitive, non the less my spray tan is uneven and splotchy, i'm very disappointed in the service and in the spray tan. I asked if I could go and exfoliate it off and be able to come back here tomorrow and redo it but instead I have to pay for two more spray tans Or get a membership. I don't wanna membership not after the experience I endured, The first spray tan was a complete joke the clear it does not work I left it on overnight and I was told that is probably my protein intake in why it didn't stay, Not only was I robbed once by this place but now twice. i highly recommend not going to sun tan city for your spray tans.

Nice guys. Very clean beds. My second time buying a package over a 10 year period. Still a nice…read morelocation (Republic Rd).

Hours say open Sunday's from 12-6pm, got to the E. Republic Rd. Location Sunday at 1pm and no one…read moreis here at the tanning salon. I'm new to the area so if they aren't open Sunday's would be nice if they updated the hours as I live about 25 mins away. Also the business hours sign in their window does say they're open 12pm-6pm so who knows ‍

Manager was so rude and very disrespectful! Very unhelpful and burnt me in the beds. Un clean…read moreenvironment and rude staffing. Will be cancelling my membership, very sad this happened.

NO MATTER HOW BAD YOH WANT TO TAN DO NOT GO HERE. The staff told me after I cancelled my membership…read morethat I could be refunded. When I spoke to the owner, she told me her employees were wrong and basically said they can't handle customers well. There was never an apology about miscommunication. I'm so angry. They took my money and have no empathy for customers who were lied to by their own employees. Train your staff better and maybe learn how to deal with upset customers. Should've checked here before I paid for a membership. Would've dodged a bullet.

I love both locations in republic and Springfield. Very personable and welcoming every time! These…read moregirls work hard especially (Addie) and I recommend so tan to everyone!

greatest salon very nice has very nice workers. Always felt so welcome very friendly. Really good…read morequality beds and amazing lotions for sale.