This was fantastic! I was waiting for a bed when the sweetest lady offered me the opportunity to try the infrared bed. She informed me all about the great things it helps with and let me tell you I was all in. I love trying new things and this was fantastic. I felt great afterwards and now I'll be doing this when I have a crazy week at work and need some help to reduce stress. read more

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Where do I begin... i usually went to the one on glenstone as their location was have power outages and my biggest concern was that I would get half way sprayed, instead of risking that happening, I decided to go to the one on Kearney street in Springfield MO. I ended up going into a bed I knew nothing about there was one lady that was very sweet wanted to help out the best she could and another lady that made it very difficult to even be in the same building. extremely insensitive, non the less my spray tan is uneven and splotchy, i'm very disappointed in the service and in the spray tan. I asked if I could go and exfoliate it off and be able to come back here tomorrow and redo it but instead I have to pay for two more spray tans Or get a membership. I don't wanna membership not after the experience I endured, The first spray tan was a complete joke the clear it does not work I left it on overnight and I was told that is probably my protein intake in why it didn't stay, Not only was I robbed once by this place but now twice. i highly recommend not going to sun tan city for your spray tans. read more

Sun Tan City - The neck and chest are the splotchy area amongst others. - Spray Tanning Near Me - Springfield, Missouri

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I tried this tanning bed, after paying for a year, using one time and bought produce, finding it too hot. I wanted a refund on the year and produce and they refused. Have contacted BBB, credit card company and will seek legal action if nothing is successful rate it -10 read more

I got sold a deal a few months ago that included 2 full size sunless tanning products and 2 free spray tans for $45. I specifically asked the lady who sold this deal to me if the tans expired anytime. She told me they do not expire and I could use them whenever (even into the next year). I come back today to use a tan, and they proceed to tell me they have expired and only last 60 days from when I bought it. They would not give me any refund or a tan at all, even though that is the deal they sold me. I am never going back there and completely wasted my money. If I had any clue that it expired in 60 days I would've either not gotten that deal, or would have tanned within that time. They did not even try to accommodate me on THEIR error. read more

I just had my first experience with a tanning salon and it was wonderful! The salon is on north Kansas in Springfield, MO. The person working, Hannah, gave me a tour, explained the services and different plans thoroughly. She was extremely pleasant, smiling, and knowledgeable. While working with me, 2 other customers came in as well as the phone ringing. She greeted the customers assisting them quickly, answering their questions and helping when one person had trouble signing into the Suntan City application. The phone was answered while the 3 of us were looking at materials she provided. The facility was clean and the bed comfortable and appeared to be in good condition. Overall, very happy with the experience. read more

Bad experience, checked in on line before going to reduce wait, changed nothing, Rebecca the lady working today looked overwhelmed, and couldn't keep up with cleanup and room prep, checking people in and was causing delays that were unnecessary. read more

Everyone who works here is super sweet and helpful. This is my favorite place to tan and they always have very clean spaces. 10/10 would recommend. read more

If I could give this place less than one star I absolutely would. Avoid this company at all costs! They are sneaky, dishonest and try to double-talk you into expensive packages and products you don't need. Even when you think you're getting one thing, they will turn around and charge you for whatever they decide. Let me tell you a story about how this place does business. On the last day of March, my daughter went to this location to inquire about a tanning package for Prom. She messaged me while in the store that the employees were insisting she needed to purchase the $80 package, to which I said "absolutely NOT". Several minutes later she relayed to me this was the last day of the March special so she would be able to tan for $1 that day, but she could return the next day with me and sign up for the appropriate package. She paid the dollar and received one tan session. The employee then insisted on seeing what tanning product she planned to use (she brought her own) and told her it could not be used, that she was required to purchase it from them. So...she purchased an $8 packet of product (meant for one use). This should not have happened. The next morning, before I left to head to the tan salon, I discovered a charge on my bank account for $84.30! At the salon, I explained this is NOT what we were told or agreed to. Furthermore, at the age of 16 my daughter is not legally ABLE to sign a contract for anything with their company. If you have ever been there, you know only the signature pad is accessible to the clients (only the staff can see their computer screen), so when they told my daughter to sign for her tan, she had no idea what she was supposedly agreeing to. Of course, they never offered a copy. Then they tried to tell me my daughter was liable for fraud since she used HER card on MY account. After days of going back and forth, the manager finally calls to tell me they will refund the package price BUT since my daughter tanned once, they will be withholding $29. Really? For one Tan? Why would we agree to that when they only charge $19.99 for a full month of other beds. She finally agreed that we would be refunded $62 and some change within 7-10 days. I have been to the actual store multiple times, made phone call after call to the corporate office and have STILL...a full month later, we have not received a refund. We have not received a single call from the District or Regional Manager to discuss the situation after multiple requests. Now I'm being told they didn't even submit for the refund until the 28th, and now we should wait for another 7-10 days. Sun Tan City is the sleaziest company I think I have ever dealt with. I strongly recommend you do NOT allow your teens to frequent this business as they will take advantage of anyone they can. Customer service is a joke as I have spoken with them numerous times and am still waiting. Trust me. This is NOT a reputable company. read more