Out of the last six appointments three have been double booked. After the first double booking we…read morethought maybe scheduling on the phone was the issue. We scheduled in person for our last appointment which was again double booked. This means no massage and we are out of luck. It is very frustrating to anticipate a massage only there it canceled when you arrive. When the massage appointment actually happens it is stellar but it is disheartening to have so many cancellations and issues the day of the appointment.

AS a therapist I realize I am very picky, but there was no massage in the massage? Compressions…read morethrough the linens. I received a little oil on my back and maybe 2 strokes up and down. The therapist was very nice and seemed to listen to me but the outcome was not what it should have been. :(

I see bad reviews that should be removed, Palm Spa has been under new ownership for about three…read moreweeks it is unfair to stick the new owner with the previous owners bad reputation. I suffer from stabbing pain in my legs and right hip, it causes almost unbearable muscle cramps. I limped into Palm Spa today cringing with every step, feeling like I had a ice pick stuck in my hip. These issues are caused by Arthritis around an old surgery, I have tried injections and had nerves burnt to ease the pain, I have been taking anti-inflammatory medication for years hoping I don't destroy my Liver and kidneys. Using a translation app on her phone because she speaks Chinese, I told here about my pain. she went to work on me and parts of it were painful to the point I was beginning to think going there was a mistake. After she finished working her magic I strutted out full stride and pain free, this is the first Time in several years I have been completely pain free.

Terrible massage and awful English. Didn't know what deep tissue meant. Are you kidding? Very…read moregreedy about tips and willing to argue. Pathetic.

I was very pleased with the massage and experience. The building may look unimpressive and they are…read morenot a name brand but they know how to provide a great massage at a reasonable price. I recommend supporting this business more so than a name-brand chain massage business. -Steve-

From the owner: Massage can help relax muscles, increase the elasticity of blood vessels, and then strengthen blood…read morecirculation, so that the body's metabolic capacity, immune capacity and activity performance can be improved. Brain becomes flexible: When massaging, people usually press the fascia and acupoints to stimulate the sensory receptors of the human body, so that the receptors can send stimulus signals to the brain and increase the flexibility of the brain. Eliminating fatigue: by pressing and oil pushing the muscles and tendons, relax the tense muscles at ordinary times, restore the balance of tension, and achieve the function of relaxing the body and mind and eliminating fatigue.

I have a gift certificate and it was easy to use. Massages have been great with fabulous…read morecommunication from setting appointments to finishing up services. Definitely check them out.

TOO BUSY FOR NEW BUSINESS. Gift certificates irritatingly…read moredifficult to utilize. Will NEVER AGAIN purchase gift certificates from them. Have had three gifted family members complain of scheduling and rescheduling complications. My relaxing gift to them instead becoming a source of irritation. Appointments are scheduled months out then rescheduled now weeks later with another provider or cancelled outright on day of / twice now. Seriously ? Nope I'm done. Regrettably several gift certificates still in hand ... wish it were with another more accessible group ready to service.

Haven is hands down the best massage I've ever had. She is knowledgeable and patient. She is…read morededicated to trying to help with problems you are having. I never thought I could take a deep tissue massage but it helps me so much. I wish I could see her every week. Haven is very good and books out months in advance. Plan ahead or you'll never get to meet her. Then you better look for a back up cause I'm not the only one who loves her.

Haven does a wonderful job of combining techniques to help her clients look & feel their best! Be…read moreprepared to emerge feeling taller.

Massage was pretty good. Ladies can speak and understand…read moreEnglish. Slow long strokes is preferred rather than the short rapid strokes

Amazing full body massage!! Love it! Got us in fast! We highly recommend! Left relaxedread more

I've always had a good to great experience at this Massage Envy location. Like most massages,…read morefinding a therapist that matches your expectations and preferences is the most important key. Sometimes you have to try out a couple different therapists to see who fits. The location here is convenient and the place is always spotless and clean. The front desk is very helpful. If you're looking to get a massage, I recommend calling them up and ask for a recommendation. The receptionists know the therapists and can get you scheduled with someone who matches what you are looking for. I don't really understand the negative reviews I see here. I've been coming to this location for four years and it's been a positive experience.

expensive for a poor quality massage, and the guy was creepy! i won't be going back because it did…read moreactually nothing for me