I have a gift certificate and it was easy to use. Massages have been great with fabulous…read morecommunication from setting appointments to finishing up services. Definitely check them out.

TOO BUSY FOR NEW BUSINESS. Gift certificates irritatingly…read moredifficult to utilize. Will NEVER AGAIN purchase gift certificates from them. Have had three gifted family members complain of scheduling and rescheduling complications. My relaxing gift to them instead becoming a source of irritation. Appointments are scheduled months out then rescheduled now weeks later with another provider or cancelled outright on day of / twice now. Seriously ? Nope I'm done. Regrettably several gift certificates still in hand ... wish it were with another more accessible group ready to service.

April is the best in this business I believe! She is very professional and really knows what you…read moreneed for your skin to greatly improve.

I cannot say enough about healing hands. April and her staff exude professionalism while treating…read moretheir clients like treasured guests. Their products are amazing & every service is a treat! Plus if you want the best shellac mani ever-- ask for Becca! Mine is still gorgeous & shiny days later!

The massage was below average and the facility smelled bad. could not wait to get out of thereread more

Went in, my hip was really hurting. Got a good massage, and she recommended 'cupping'…read more I normally don't go for these type of things, but I thought what the heck, my hip hurt to much. I don't know if it really worked, but after the massage and the cupping, my hip did feel better.

I am in Springfield from my home in Alaska to care for my grumpy father-in-law & NEEDED a good…read morerelaxing massage. I had the pleasure of receiving a wonderfully relaxing massage from Logan. Logan listened to my request and performed superbly. I was a new woman when I left & will return again soon. This salon is such a warm inviting and peaceful spot to escape the world.

I've always had a good to great experience at this Massage Envy location. Like most massages,…read morefinding a therapist that matches your expectations and preferences is the most important key. Sometimes you have to try out a couple different therapists to see who fits. The location here is convenient and the place is always spotless and clean. The front desk is very helpful. If you're looking to get a massage, I recommend calling them up and ask for a recommendation. The receptionists know the therapists and can get you scheduled with someone who matches what you are looking for. I don't really understand the negative reviews I see here. I've been coming to this location for four years and it's been a positive experience.

I went in a few weeks ago for a 90min deep tissue massage with CBD added on top…read more Let me start by saying I've gotten many deep tissue massages before, and I know not everyone can do them. So when I called, I made sure to emphasize to the lady scheduling me that they gave me somebody that actually knew what they were doing and could listen when I tell them more pressure...well, My masseuse was named Chad and my first indicator that this was not going to work out was the fact that I weighed about 60 pounds more than he does. And I'm not big, 5'8" 160 lbs. I prefaced the Massage to Chad as well that I needed it deep tissue and he needs to apply a lot of pressure as I am very tight on my back and shoulders. That was my reminder #1. He started the massage on the lower body, which didn't have enough pressure the entire time, I didn't say anything during the section cause it's not my area of interest for the most pressure so I let that slide as a warm-up for him. But once he moved onto my neck and shoulders, I reminded him twice that he needs more pressure to which he said something along the lines of as a masseuse we can feel what your muscles are doing in judge what's best to do. To be fair I get that you can cause more damage than good but when I'm paying almost $200 for a massage, I expect to at least be able to feel it. The entire session just felt like somebody was petting me. His breath smelled. He never once checked in to ask me if the pressure he was applying was sufficient during the entire 90 minutes, I have never experienced something like that. I wanted to walk out in the middle of my massage. I did not leave him a tip since he doesn't know how to listen to his clients needs and I'm not even sure that they gave me CBD lotion during my massage. Also, Chad, whatever pressure points you think you're doing at the end of each section aren't doing anything because you aren't applying enough pressure you're just wasting time during the massage, probably a solid 10 mins of massage time just standing there poking me. Horrible experience. Do better.

I went in for a massage and had a bad experience with the technician. The team struggled working…read morewith me and was not issued a refund. Will not be back and would not reccomend.

Had a craniosacral massage with Chad. He is one of the best therapists I've worked with! He…read morelistened intently and asked genuine questions while I was explaining everything by during our introduction. Hit all of the tension spots I mentioned and then a ton more I didn't realize I needed. I love learning so I typically ask a lot of professionals questions everywhere I go and he was happy to explain and help me understand more. Very relaxing and comfortable, accommodating, natural pauses in conversation when I wanted since he follows your lead on how talkative the session is. Feels like he genuinely cares about your wellbeing after you leave as well! Will be coming back again.

Precision wellness needs more experience in hospitality I'm extremely irritated how the owner and…read moresome guy named Joe handled not only me as a customer but the total disrespect for the employee. My service was cut short and the lack of being able to relax because of yelling and arguing in the front is crazy. I will never go back there. Terrible experience and environment.

Out of the last six appointments three have been double booked. After the first double booking we…read morethought maybe scheduling on the phone was the issue. We scheduled in person for our last appointment which was again double booked. This means no massage and we are out of luck. It is very frustrating to anticipate a massage only there it canceled when you arrive. When the massage appointment actually happens it is stellar but it is disheartening to have so many cancellations and issues the day of the appointment.

AS a therapist I realize I am very picky, but there was no massage in the massage? Compressions…read morethrough the linens. I received a little oil on my back and maybe 2 strokes up and down. The therapist was very nice and seemed to listen to me but the outcome was not what it should have been. :(

Excellent business! I have been coming here several times a month and it has helped me…read moretremendously! I most often use the cold plunge, infrared sauna, or the cryo chamber and all 3 have helped me. Staff is good to work with and professional. Specific benefits - I have knee issues and the services have helped me with pain and inflammation in my knees and back. Better sleep, better energy, mood boost, developing mental toughness. Highly recommend!

From the owner: Relax and Renew with our state-of-the-art Infrared & Red Light Contour Pod! Book Now! We are a…read morefull service wellness spa offering whole body cryotherapy, cold plunge, infrared sauna with red light, red light & infrared light contour pod, power plate vibration therapy, compression therapy, and cryo facials.

Kayly is AMAZING!!! I am so grateful for her. I went in today with a photo of a mix between nails…read morewith matte, shine and ombré nails. The ombré nails looked like the photo and the matte and shine nails looked BETTER than the photo. . I got home and realized I liked the matte and shine nails better than the ombré that I picked out. I scheduled an appt for tomorrow to fix MY mistake. They called me and asked me to come in today, so she had to deal with me twice today but she was so kind about it and she added 3D flowers on top of everything else!! What a fantastic experience. I will MOST DEFINITELY be back. And although everyone else there was magnificent, I will only ever sit with Thank you Kayly!!

The moment I stepped in here and seen 3 people sitting and doing nothing I was already on the cusp…read moreof wanting to leave. Then the lady doing the pedicure gets up and grabs my hands without washing her hands??? I wish I would have just walked away then. Finally you invite me to leave when I express that I do not want the machine used on my natural nails to remove gel polish. You tell me it's the only way and you will be gentle. So I left with scratched up nails for work. My fault... I seen the warning signs and ignored them. I felt as if they complained about everything and even made fun of their customers to the point other employees laughed at them. I felt very uncomfortable from the get.

My friend got me a groupon massage for my birthday for Luminosa. I called multiple times to…read moreschedule an appointment. The voicemail on the phone confirmed it was the correct spa. She verified it was kate from luminosa. But I never got a return phone call to schedule an appointment.

Never answers phone calls, never responds to message/emails, never once responded to voicemails…read more I've tried for over a month now to book a massage and she never responses!! Worse business customer service! Buyer beware of this so called business! Don't waste your time!