If I could give zero stars, I would. I'm very disappointed with not only the way this store is ran, but also how corporate handles issues. I went into the store and just wanted to sign up for one month of tanning, the gal that worked there proceeded to pressure me and talk so much to me about how much better a one year membership is. She went on and on for so long that finally I felt so pressured that I just agreed to the one year thinking ok good I can get going, but no, then she started trying to sell me on their skin care and tanning lotions. People kept coming in to tan and she would make them wait while she explained the skincare to me. I told her I wasn't interested in the skincare, but she wouldn't take no for an answer. I finally had to get pretty stern with her and she finally quit trying to sell me the products. That same evening I was telling my husband what happened and he got upset and told me I should cancel and I agreed with him. I felt so pressured into this one year membership. I called the very next morning, less than 24 hours after joining and asked to cancel and the corporate people told me they do not refund prepaid memberships. So ok, I'll move on and keep tanning. Fast forward a couple months and I forgot my eye protection in the room after one of my sessions. I realized it about 15 minutes later so I called and they told me they couldn't patch me through to the actual store but that company policy is that they will hold onto my eye protection. So I went in the next morning and the same rude girl told me no, that's unsanitary we do not hold on to eye protection. I called corporate again trying to cancel because I'm just so unhappy with how this store is ran and again they told me no. Just don't waste your time here. This company is horrible! And please, corporate, do not comment on my comment saying how sorry you are about my experience. If you're truly sorry, you will let me cancel my membership! Otherwise do not comment on this comment because you don't really care you would just be lying. read more

I enjoyed my experience here. I suffer from eczema and getting some sun certainly helps. Super clean salon and while it is busy, the ladies do a great job of keeping it flowing. Rooms are private and locked. Very friendly staff and very helpful. Pricing is average. Look for coupons online to help you out such as a first time $7.00 any bed. Overall pleased. I was asked about a membership but they weren't pushy! read more

Seriously in love with this place! Went today to get a membership, the girl who helped me was so nice and went into detail about every bed. She was very knowledgable on the different types of beds, and even helped pick the best one for me. I love that they have so many different options and great prices! Definitely looking forward to tanning here!! read more

Sun Tan City - Spray Tanning Near Me - Johnson City, Tennessee

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This is an incredibly unethical place. They tricked me into a monthly membership, tried to make me buy a bunch of products by shoving them in my face, and made me lose out on $20 by not telling me they were signing me up for a membership! They didn't tell me what they were doing with my credit card. And their refund process is ridiculous. You can never get your full amount back. I regret ever trying sunless tanning, especially here. read more

If I could give zero stars I would. Every visit I had products were pushed on me, even if I had just been in days earlier. I was told my visits never expired, this isn't true. I over bought and couldn't use all the visits in one month so they built up. I went to cancel my auto drafted membership after several months and was told my built up visits were now not usable. ARG! read more

I have been going here for months. I LOVE this place. Welcoming and knowledgeable staff. I have tanned alot in my 54 years and have gone to many places. This place is by far, the best I have ever come across. Yes, they do offer products and do so because it is part of their job. They have a deep care and concern for their clients and only wish for them to have a great tanning experience. They promote safe tanning and well-being. I cannot say enough good things about Sun Tan City. The Roan Street location is the one I use. I highly recommend trying them when looking for a clean, safe place to tan or if you are interested in spray tans. Happy Tanning to all. read more

I have been coming to this salon for at least 5 years. I have been so disappointed with the sunless tanning. I look like a doughnut when It processes. I get the dark, double leg with Hydration and my legs do not look tan. I am so spotted. I used the instant bed there on 3 different occasions and had not been in the sun at all. I couldn't tell that I had even been in won both times. I didnt realize how bad it was until I purchased a spray tan in Florida this past week at a independently owned salon that had a VersaSpa, only $14 with no membership. I looked great!!! and honestly the spray tan last for nearly two weeks. I am sorry to say that I am canceling my membership. I will be looking for a new place read more

Awful customer service. The staff has told me different information on their policy. The customer service department is not any better. They are of no help at all! I wish I never signed up with them in the first place and I will make sure to tell everyone to never go there! read more