I had a full Brazilian and upper thighs wax. Chloe was wonderful and made the experience easier…read more She was very professional and kind.

Just dropped in to clean up my eyebrows. Now I have permanent ombré, Which is basically an eyebrow…read moretattoo. So all they needed to do was follow the tattoo line. Not only could the tech not follow the tattoo line, she basically plucked all of my eyebrows!! I paid for waxing, not plucking!! So it hurt like hell and she still couldn't follow the tattoo outline!! She was heavy handed on the wax and failed to make it look clean. On top of that she was slow! A whole set of people came in and left twice by the time she was done! And it was incomplete! What a mess!! The ambience is nice but these ladies have no idea what their doing. Could get a better job in a Vietnamese nail shop! Or perhaps because I dropped in they gave me the newbie. Either way, horrible!!

This is the best spray tan and experience I have ever had getting a spray tan. Lauren was so…read moreprofessional, welcoming, and sweet. It was very clean and the decor was cute. I would definitely go back! They were even able to fit me in last minute! Absolutely amazing

This place is amazing. Krissa and Loren are what make it so amazing. They do my brow waxing and…read moretinting, tinting and lifting my eyelashes, and my facials. My husband gets a gentleman's grooming. I would recommend them to anyone looking for any of the services they provide. The environment is clean and neat. They both have the absolute best attitudes. The love of what they do reflects in the quality of what they do. Don't wait to try them. Get in there. Tell them Secret sent you. You truly won't regret it.

My name is Kimberly I went to benders about a week ago to have my hair highlighted it's below my…read moreshoulders all on my next door neighbor Jan recommended Morgan who is a level one stylist they go by different levels on how much they charge she did a really good job. Did not expect to pay $230 I was quoted a price while she was doing my hair of 180 average was going to pay and then tip Jordan myself they actually charge me a 20% tip was told that's what it was.

Went in for a haircut ,Girl trimmed 1/2 inch off the bottom, never touched the rest of my hair…read more nothing. Beautiful salon, absolutely cannot or does not know how to cut hair. I have thick long layers. Very Rude, BEWEAR : they are putting your credit cards on file. if you don't cancel within their guidelines, you will be charged. It's way over priced and is a joke.

Tom is the best deep tissue I've ever had. You want the knots gone, go see Tom! No need into…read morelooking for another massage therapist if you want deep tissue ! A +

I've visited Valley Springs serval times for therapeutic massage. Shannon is my favorite massage…read moretherapist at this spa, she listens and her work is intuitive. The salt room is also a nice add-on after a relaxing massage.

I'm always amazed with how my eyebrows look after I get them tinted or whenever I get a dermaplane…read morefacial how glowing my face looks!! Madison is hands down the best esthetician!! I highly recommend booking her!!!

I had a 30-40 minute wait for a pedicure, but it's December 23rd and I didn't have an appointment,…read moreso that's on me! The first thing I noticed was how clean everything was kept- sealed, sterilized instruments, disposable nail files and scrubbers. The techs wear gloves. $20 basic pedi, $25 for the next tier up (adds hot towels and sugar scrub, very worth it). They were careful to make sure what I wanted before they started (excellent practice, avoids overcharging). My tech was friendly but not too chatty, and she was very good at her job. This is the first place I've been that's gotten enough callouses off- really took her time and made sure I was taken care of. There is a nice mix of male and female techs and a varied clientele- not a snobby atmosphere! Complimentary wine for the 21+ set. Best experience I've had for the price (and frankly, this beats more expensive pedicures I've had) between DC, Knoxville, and Kingsport. We're very lucky to have quality like this locally!

I've been taking my 84 year old mother here for several months. I noticed the bill this last time…read morewas $170 for mani/pedi. I was SHOCKED because usually it was around $65-70. So I looked on my moms bank statements and noticed that it was $65, then $110, then $170. Apparently, they were taking advantage of my mother. This place is a rip-off. Don't leave your elders alone there, get the cost up front, and pay for it yourself. Better plan......go somewhere else.

One of the best facials I've ever had! Senia made me feel at ease and walked me through what was…read moregoing on with my skin. Very relaxing and gentle. I can see the cumulative effect on my skin as time goes on also. Highly recommend!

Xenia does an amazing job with facials I've had 3 & each time I leave feeling relaxed & my skin…read morefeels amazing I would recommend anyone with or without skin troubles she will make you feel like a brand new person!!!

After a serious health scare, and no luck with other local stylists, we made a same day appointment…read moreto 1. brush through the knot at the back where it was worst. Just one spot really. Do a good, deep washing. Followed by a light trim. To get the knot free, she took scissors and whacked it out. Leaving me with a very awkward, very short 2 inch swath, followed by a quick shampoo, little 2 minute trim, and ta da, finished. No styling, no blow drying, nada. They charged us $100 bucks. Add on a $25 tip. $125 for a service that took at most 20 minutes. My poor husband was just trying to make me feel better and had no idea what this type of service should be. I was too sick to assert myself. We will never return. For any purchases or service needs, I will find other means to get them. My whole circle of girls, young women, my inner circle knows of this fiasco. Makes me sad. But have formally said goodby.

Customer service is horrible I don't recommend they are all smart asses. Trying to order stuff for…read moremy wife and they are just very rude and unhelpful