Like many others on this yelp chain, I have been coming to this place for a decade. It has recently…read morechanged to "Ripple Spa" and apparently it's under new management. The woman, her daughter, and her dog were there. The dog was very loud and barked a lot. Apparently I led the charge because when I got there, there was no one - and in the matter of the hour, I counted four people coming in, and I stopped counting at six interruptions in my massage when she had to go and answer the phone, talk to people in the lobby, get people settled in another room. And every time she answered the phone she told people to come down because it's not busy.... I could have forgiven all of that, and I might have even come back because historically the price has been right. The $50 massage, $10 tip, not bad for someone with no Massage training. But when I was leaving, she stopped me and asked me for $30 tip. She pointed to a new sign that they have that says that a good massage is $20 tip and a great massage is $30... and I'm wondering why would I pay 60% on a substandard massage that was interrupted 6+ times... I leave both excellent and not so excellent reviews here. Unfortunately, today was not so excellent. Would definitely not recommend because you'll be incredibly disappointed, if not incensed! :(

The lady was nice. However, I was never asked what pressure I would like. I ended up getting a 1hr…read morehot stone massage for $80. At first she was too rough so I asked to go medium. It felt like she was just going through the motions. Not really hitting the right spots. The quality of the massage did not match the price. My experience was worth $50-$60 if that. It was cold in the room but I noticed they had a small space heater in the room which helped. Until I heard someone come in. She stopped the massage to help them then proceeded to unplug and take the space heater out to put in another room I'm guessing. Which I'm sure it took up some of my massage time. As we finished she left the room and I got my things together and started to walk out. I saw her helping someone as I was leaving and she stopped me to ask for a tip. Although I feel like the massage didn't deserve one, I tipped her a little because she asked.... Almost a week has passed now and I have already had 2 strains in my back. I am 25, this does not happen. She really fucked up my back. I love to support small businesses but in my opinion, if you are going to be in the holistic healing field....make sure you know what you're doing.

The staff are nice and the 2-hour massage (including hot stones and a foot massage) provided some…read morepain relief. However, a couple of things hindered the experience: there was a slight mildew scent in the room, and the therapist's long loose hair dragged across my skin throughout the session. If the facility and staff grooming were tightened up, I'd happily rate 5 Stars.

Okay, this is really the last time I will be coming here. I've come once in awhile, it's typically…read morean okay experience. The rooms are usually a little cold, I run cold so not ideal for me. But today, after I left a tip (and I'm a pretty generous tipper) the woman stopped me to tell me I didn't leave a big enough tip for a two hour massage. Seriously... it's the customer who gets to decide what tip to leave not the other way around. And like I said, I'm a generous tipper so this felt really gross. No thanks.

Dropped in for a relaxing one hour massage. Was massaged by Lolo. Young but strong. Massage was…read moremore relaxing than therapeutic. I think I fell asleep. Place was easy to find. Clean. Professional. Quiet.

Called to check their business hours and made a reservation for 8:30 pm. The close at 9:30 pm but…read moresaid they could take their last appointments at 9:00 pm so I didn't think my 8:30 pm reservation time was too close to closing. The massage therapist kept walking in and out while I was getting undressed. Did not even knock. Super awkward. Also answered a call in the middle of my massage which I thought was unprofessional. And, to top it off, my 1 hour massage was only 48 minutes. Gave two stars because at least the place seems and smells clean, but really bad service. Won't be going back.

Sarah took great care of me. Massage was at a great pressure and definitely worth another visit…read more Business was very clean and the atmosphere very relaxing.

What is it with this place? I have gone here before and gotten an adequate massage. I called to…read morecheck availability for a one hour massage. When I got there, after paying, he person asked for tip up front! I said I would pay after. She said $60 tip! I said I just wanted a regular one hour massage. She said come back at 4:00. I took my money back and left. I won't be going back.

This place very clean and nice. They give a wonderful massage. I feel so relaxing and free mind…read more I'm very enjoy here. Special that sweet lady name sunny she beautiful and her English very well. Thank you...

Jessy is highly skilled at massage, but I was not a fan of the facility. The carpet in the room is…read morereally dirty and the room smelled weird. I'm very allergic to mold (and it has a distinct smell to me) so I'm pretty sure this building had it. Also I signed up for deep tissue (which is slightly more expensive), but got a Thai massage. I would not hesitate to come back if Jessy changed facilities though.

I highly recommend Jesse! I reached out to him prior to booking regarding my sciatic pain to see if…read morehe could help. He suggested a 90-minute session, and I am so glad I took his advice. The results were incredible. Jesse was able to alleviate a huge portion of my pain, and I left the session moving around so much better. My overall mobility has improved significantly. I am incredibly pleased with the experience and will definitely be rebooking soon!

I can't believe I'm going to be the first reviewer for Jin Jin. Perhaps it's because all her other…read moreclients want to keep her a secret. I was referred to her by my pilates instructor, Ronda, at Fitwise Pilates (also amazing), which is in the same plaza as Jin Jin. Jin Jin is sweet but does not give relaxing massages, so you can move along if that's what you're looking for. She reads your body and gives it a working over, finding the knots and stored stress in your muscles, and releasing it through a combination of deep massage and acupressure. She says she works with your body's meridians. Example: I work at a computer, which is bad for the posture and only exacerbates the fact that I store my stress in my shoulders and neck. What I didn't realize is that the tension is also across the front of my chest/upper pectoral/collar bone area. When she started to massage me there, it was so painful that she stopped and moved to my feet. Because there are meridians running from my shoulders to my feet. If you've ever had acupuncture, you'll know what I mean. Stick a needle between my toes and that's good for my eyes? Yes. Anyways, it's all connected. Acupuncture and acupressure operates on similar principles as far as I know. So, she worked on my feet, which was also sensitive, but not painful, and it helped release the tension in the areas that she couldn't massage. She checks in with me about where I need to do work but I trust her to know where to focus. While the session is not the most relaxing, I always leave feeling rejuvenated in that "wow, I just got a work out" sort of way. She always warns me that I may be sore the next day but so far, it's been ok. Each time I walk away knowing that she's helped me to go a bit deeper in healing my body, and cut away at the layers of injury and trauma. My body usually feels lighter too for the next week--freed from some of the accumulated weight of stress that inevitably builds up over time. I see Jin Jin monthly in combination with a monthly chiropractic tune up (Armstrong Chiropractic in SF--I'll be reviewing them after this) and regular pilates (already reviewed). I've been rehabilitating a stress-related injury in my shoulders and neck and the combination has been great. (Dr. Armstrong works on re-aligning the underlying musculoskeletal structure; Jin Jin releasing my muscles' holding patterns and breaking up the scar tissue that impedes new/proper movement; and Fitwise helps me re-learn how to move my body in a safe way and strengthens it too.) Tips: 1) Jin Jin is Chinese and her English is limited especially over the phone. When you call and/or leave a message for her, speak slowly and clearly. Repeat your number and say the numbers--510- would be "five-one-zero," not "five-one-oh," or "five-ten." 2) She only takes cash or check 3) Her rate is phenomenal: $50/hr. I always pay her tip because she's a small lady and she does some hard physical labor.

Well, I can't believe I'm going to be the second reviewer for Jin Jin. My right shoulder has been…read moresuffering pain since childhood. After all day work in front of the computer, sometimes i hardly can raise my right shoulder / hand. Seeing Jin Jin a couple of times, my shoulder problem is getting better and better. She is a very friendly woman and pay a lot of attention on how i feel. Please speak slowly when you call Jin Jin. She is in her 60s' i guess. Absolutely a very experienced therapist.

Good experience with Bella! She has strong hands and knows all the ins and outs of all the little…read moremuscles. She even does the "walking on your back" technique. I really enjoyed the massage. Friendly folks at the front desk, too. Clean facility, not too fancy, but good value. I'd go back again.

Came to do a couple Swedish 60 minute massage. It was a great experience!! Felt super relaxing and…read morecomfortable. It was clean inside which I value a lot. When you walk in, you take off your shoes and check in (we had a reservation). We filled out a form and circled areas of our body where we want special attention. However, during the massage I did not feel any special attention to the area I chose. There was a nice little tea/snack station and they had a bathroom but it was pretty small. We will definitely come again and speak up about the areas we wanted special attention to! :)