Great massage! It's not one of those rub and tugs! This is a legit place! The girls are sweet and…read morethe massages are great! I can't recommend enough!

Visiting Indianapolis for the first time, needed to relax after a long week of working an event and…read morefound this nice spa. From the moment we walked in, the staff greeted us with warmth and professionalism. The massage itself was excellent - soothing yet firm, precisely addressing all my stress. I left feeling amazing and very impressed with their service. Highly recommend trying this massage spa!

DO NOT GO HERE. THEY SCAM! I REPEAT DO NOT GO HERE THEY SCAM YOU. Even if you pay with cash they'll…read moreask for your credit card and go to a room. And after refusing to give card, they yelled to get out.

From the owner: Grand opening call us todayread more

I had an amazing massage here last night with Yo-yo. This is a wonderful place. It was my first…read moretime to this spa, but I've had many many massages in my life. This place is 100% 5star! I'm not sure why another review said it was on a busy street and had bad music? Maybe they've changed locations since that review was written? The place was peaceful, clean, and quite. I will definitely be back!

I was able to make a quick appointment. Five star service. Friendly and convenient. I would…read moredefinitely recommend

My friend and I enjoyed a lovely Sunday at the Conrad Spa. This spa is really the only full…read moreservice spa in town, meaning there is a pool, hot tub, sauna, and steam room, along with showers and all of the appropriate toiletries. We were prompted greeted by Tina and shown around the spa and to our lockers. In the ladies locker room area, there are showers, a sauna, and a steam room. We got there early so we could enjoy the pool and other amenities. Unfortunately, when we arrived there were hotel guests in the pool, including children. That's not all that conducive to relaxing unfortunately so we didn't get in the water at all. Tina also helped us order a lovely lunch from Capitol Grill and took overall very good care of us while we relaxed and waited for our spa appointments. The services: Both of us had nice services but honestly both felt we had had better for various reasons. My esthetician was good and did a very nice job but I had added on a leg scrub. The leg scrub was great but it came At the sacrifice of the hand and wrist massage you might typically get. My friend's service was good but was slow to start and the provider had some clumsiness issues and dropped items on the floor creating loud noises. The only thing that was really "bad" was the temperature of the atrium area/pool and hot tub area. It was HOT in there. It was so warm in there that we just couldn't force ourselves in the hot tub or the sauna/steam room. Tips: 1. there is street parking, which is free on Sundays 2. When you walk in, go closer to the check in desk to the second set of elevators and the spa is on the 6th floor 3. There is cold water and some cold towels in the Gym on the same floor.

The massage session was very relaxing and helped me unwind after a long day. The therapist was…read moreattentive and adjusted the pressure to my needs, especially in the back area. I felt a noticeable improvement afterward. The only small downside was that the room felt slightly cool at times.

DO NOT START A MEMBERSHIP HERE! They told me if I paid $20 for my first month I could cancel before…read morethe next, that it was a no contract noncommittal membership. I called to cancel the membership and a lady with an accent the same one who convinced me to sign up in person told me that's not what she told me at all that she said you have to pay 2 billings cycles one for $20 and another for $85 before you can cancel. She laughed at me and said she wasn't even the one that I signed up with... I recognized her accent and voice immediately so not sure why she's telling people the can cancel after the first month of $20 when that's not true.

Had been several times and was pleased with my therapist. Had a massage scheduled and as I…read moreapproached the business all streets were blocked for a parade. I called to explain that I was not able to get to the business and the person who answered acknowledged that they also didn't know that there was going to be a parade that day. She suggested that I would be able to park over a mile away and walk to their location! At that point I couldn't even get to where she was suggesting and my appointment time was within 10 minutes. I asked if I could reschedule for later in the day since I would miss my appointment. She said no and that she had called and left me a message the morning of my appointment about the parade. The message was left for me less than 2 hours before my appointment. I asked if I would still have to pay for my appointment since I couldn't get there and asked why nothing was posted on their website when I scheduled about possible access issues. She told me that I should have looked on the city's website to see what the city had going on for that day and that I would have to pay since I didn't give 24 hours notice and again pointed out that she left Me a message the morning of my appointment. I pointed out that her mess wasn't 24 hours before my appointment and I should be able to reschedule. She refuses to reschedule me and charged me for my missed appointment. I have been a loyal customer but I WILL NEVER GO BACK. This is not how I expect to be treated for my loyalty and generosity. Great way to lose business Massageluxe!!

clean and nice place !! massage is wonderful,I feel born…read moreagain !! thank you and will back soon!!

Automated responses provide no help and give a bad image of the company. I asked specific queries…read moreand only received an automated response that does not match my questions.