Dr Ng and Krista are a dynamic team! I feel they're so honest. I have been coming here for 15…read moreyears. When I first started going to the dentist, I was so scared. I rarely went, but was in pain and couldn't put it off any longer. I used to cry. Krista held my hand and walked me through every step. I was so kind. She helped me heal from a 30 year dental trauma. I now walked in for my regular scheduked cleanings with ease. That must be why they're called Dental Ease.

I have been a patient of Dental Ease for several years and can provide a fair assessment…read more Initially, I appreciated Dental Ease taking my dental HMO insurance and they are open on Saturdays, so I signed up. 1 star off: During my first visit with Dr. Jabr, she told me that she does not do cleanings on the first visit. This is really weird, because every other dental office I have been to does. She told me that I must re-schedule an appointment for the cleaning part, and the first availability would be couple months away. I pleaded with her because I work full-time and it is already inconvenient to miss a half day of work to go to a 45-minute initial dental appointment. She agreed to it that time, but made sure that I appreciated the "exception" she did for me. I guess I should be thankful for that? 1 star off: For my next visit, knowing that their appointments schedule couple months out, I booked an appointment way in advance. During my next visit, a new dentist came on board named Dr. Shieh. He was kind of incompetent when it comes to dental cleaning. He sprayed water all over my face and even left instruments in my mouth while seeing another patient. 1 star off: For my next visit, again, I scheduled my appointment way in advance. I was reassured that Dr. Shieh is no longer with the group and Dr. Ng has came on board -- great! A day or two before the appointment, I called for a completely different reason, but mentioned that I have an upcoming appointment. It turned out that they had canceled my appointment without telling me! Carolina, the receptionist, told me the next appointment is in couple months. At that time, I was very pregnant and wanted to get my dental cleaning done before the baby came, hence I planned the appointment way in advance. Besides, it was their mishap to cancel my appointment anyway. They ended up squeezing me in, but after much arm wrestling. 1 star off: Couple months ago, I called again for a routine cleaning appointment. Carolina told me that they don't have anything until next year, and it was on a random weekday that is very inconvenient for me. She suggested I take the appointment anyway, because it would be a full year out from my last cleaning if she gives me an appointment during a day that is actually convenient for me. Okay... I inquired about Saturday appointments, but Carolina said they do not have cleaning appointments on Saturdays; the office designates only a few spots during the week for cleanings. This has been such a frustrating experience. My dental needs are pretty basic, just 2 cleanings per year, and Dental Ease cannot provide this. Since I cannot get a cleaining appointment until a year after my last one, I am looking to find a different group. 1 star extra: Krista, the office manager, is wonderful and holds the office together. She explains things clearly, especially when it comes to insurance issues, and is very helpful to minimize a patient's out-of-pocket expense. Without her, I probably would have switched much earlier. Krista, you should be a dentist! :)

Took great care of my family for 20 years. I will never forget being pregnant while sitting on your…read morechair, with baby kicking, 17 years later we have to find someone else. Impossible to find anyone close to Linna. Thank you for the very special care you gave to my family Linna. We are still on the hunt, and if possible your personal recommendation? Joanne, Linna's right hand, we knew her even longer, before Linna took over the practice.. your both irreplaceable, we miss you, although I'm sure my many times of avoidance makes it hard to beleive! lol please reach out for recommentdations for my 17 year old (JD)

Dr Golodriga and her staff are absolutely amazing! I am 62 years old and have never in my life had…read moresuch a kind, caring and gentle dentist. She truly cares about her patients and makes You feel more like family! She also takes care of my 16 year old son and my husband! We All Love Dr G and her amazing work. I am Finally happy to smile again thanks to her!! If you suffer with Panic and anxiety, This is absolutely the Dentist for you!!

This review is way overdue. From start to finish, this company, all the staff - front desk ladies,…read morethe very fabulous hygienists, Mark (he does everything!) and obviously, the STAR - Dr. Tsai. They are just so great at their own specific roles. They are kind, efficient, professional, and wonderful humans. All of them. It is an all star team and together they run like a well oiled machine. Dr. Tsai... she is in a league of her own in regards to skill, patience, bedside manner and helping not just my husband and I, but also our kids! We are so thankful for ALL she has done for the past few decades! WOW! From cleanings, to surgeries, to referrals, to invisalign, mouth guards and more! We are forever grateful for Dr. Tsai and the incredible business she runs. THANK YOU ALL at Millbrae Dental. We can't recommend you enough.

UPDATE: I did not think this office could sink any lower, but apparently it can…read more This dental office resorts to dirty tactics instead of simply taking responsibility and resolving customer complaints. After I posted my review, Mark called me and offered money in connection with taking this review down. I found that completely inappropriate and inconsistent with how a reputable business should respond. The proper response would have been simple: refund the approximately $250 they charged me for a process that never resulted in the crown I specifically requested, and let me update my review accordingly. Interestingly, they now say they are willing to refund that amount, something they did not do before. Instead of simply correcting the issue, they first tried to buy my silence by offering me money to make this negative review disappear. Every word in my original review is correct, and I stand by it. P.S. Mark also emailed my other family members to terminate their care with this office, even though they had absolutely nothing to do with this dispute and were not even aware of it. To me, that felt vindictive and completely inappropriate. Original review --- I would strongly recommend avoiding Millbrae Dental Care for anything beyond a routine cleaning. Last year, I came in with a chipped implant crown and clearly told Dr. Tsai that I only wanted a natural-colored replacement, not gold. She agreed. They removed the crown, did some prep work, and charged me $250 out of pocket. Only afterward, Mark, whom Dr. Tsai calls in for implant-related questions, told me they would only provide a gold crown. I refused because that was specifically what I had said I did not want. They kept the $250 and reattached my old chipped crown. Apparently, they did a poor job of reattaching my screw-retained implant crown, which has to be unscrewed to remove and screwed back on to reattach. Today, during a cleaning, the technician noticed that the same crown was loose. Dr. Tsai again called Mark, who told me they would charge me another $850 to fix it. So they reattached the crown poorly last time, it is now loose, and they want another $850 to essentially unscrew it and tighten it back down. If you need anything beyond a standard cleaning, stay away from this office.

Excellent Office Staff. Office Manager Ericka is very helpful and kind. Most appreciated. Thank you!read more

All the staff here are professional, friendly, and most importantly skilled at what they do!!…read moreErica, the receptionist, manages appointments effectively and even calls back when there might be a better time that could fit your schedule. Robin is extremely effective with my two middle sensitive teeth that many other dental office simply disregard. Highly recommend this location you're looking for superstar dental care in the bay area!!

Our family has been coming to Millbrae Orthodontics for years. Both of our boys had their braces…read morehere with Dr. Marcus, and recently I found myself needing help as an adult after unexpectedly breaking a tooth. Dr. Sarah Yoon was incredibly kind and responsive, even answering me over the weekend when she recognized how panicked I was. Amanda was also wonderful, patiently talking me through my options several times before my appointment. When I met Dr. Yoon, I was so impressed by how warm, professional and straightforward she was. She recommended a simpler solution rather than selling me a treatment I didn't need, which I really appreciated. Everyone in the office was genuinely lovely and helpful. Highly recommend!

Dr. Marcus and his staff are Exceptional! I appreciate how thorough and detailed he is in his…read morecraft. My son has a severe overbite and requires a lot of adjustments regularly, for his bite. Dr. Marcus and his team take great care in making sure my son is comfortable and happy each visit. My son had an emergency (Holiday weekend) and I emailed Dr. Marcus late last night. Dr. Marcus adjusted his schedule and went out of his way to make sure he was able to see my son and made sure he was comfortable. Thank you, Dr. Marcus, Ann and the amazing Team at Millbrae Orthodontics!

If you are looking for a surgeon who has many humorous antidotes and makes a lot of pleasant small…read moretalk, this is not your guy. However, if you need a professional oral surgeon who knows exactly what he is doing and does it perfectly and seemingly effortlessly, does not leave you bruised or in pain, then Dr. William Bohannan is your man. I had a bridge break off out of my mouth. It broke one anchor tooth normally, but the other - at the gumline basically and I asked him to remove both teeth. The first one wasn't so difficult, it came right out. The second one had nothing to grip onto, so he had to go in there with a drill and break the tooth up and then pull out the pieces. He explained doing this at the consultation visit hence, I was extremely nervous about going in. But it was finished so quickly I was floored... amazed... grateful. I hope I am never in need of oral surgery again, but if it happens, Dr. William Bohannan will be my first choice, and I will recommend him highly to anyone needing an oral surgeon. The staff members are all genuinely nice. They send you home with very thorough instructions, and a dozen or so gauze pads to keep over the tooth removal area. I have limited dental insurance, and their price was unbelievably reasonable.

Very professional and go by the book lots of lots of detail paperwork to sign and you better be on…read moretime but the staff are friendly and Dr is a very skillful surgeon

I continue to be impressed with Dr. Yu. I had my cleaning today (2nd visit) to this practice and…read morehe notices an area of my mouth were the guns "aren't very healthy" just as he noted in the first visit. Dr. Yu proceed to clean the area paying particular attention to the unhealthy areas when all of a sudden, everything stopped suddenly. Dr. Yu grabbed a piece of gauze, pulled something out of my mouth, looked at it for 30 seconds and said a tooth fragment left from my wisdom tooth extraction was irritating my gums and causing them to be unhealthy. For context, the wisdom teeth came out 15-20 years ago and numerous dentists over the years were not able to figure this out. I've even been told that I may just have bad gums and tooth loss in the future are possibilities. Pretty wild Dr. Yu was able to figure this in 2 brief visits when nobody else was able to solve this for the last 15-20 years.

I started coming to Dr. Yu since 2022. I came here for regular cleaning given that I have no issues…read morewith my teeth otherwise. During each of my visits Dr. Yu and his staff would push for an X-ray. I have disclosed that I am physician myself and I do not like to take or have taken X-rays without clinical indication. On my last visit (03/2024) Dr. Yu and his team tried again to force me to agree to an X-ray. I was told if I don't have an X-ray taken I cannot come to this dentist office again. He will basically kick me out. I repeated that I am physician and have zero indication for an X-ray. To prove his point, he took what felt like the metal handle of one of the instruments and hammered on each and every tooth of mine. This was very uncomfortable, but zero pain. He was firm that he won't accept me as patient if I don't have an X-ray taken. I have attached a summary of the guidelines from the American Dental Association (ADA) and the guidelines are very clear: 1) there is no fixed recommended frequency 2) as low as reasonably achievable 3) based on findings from patient history and clinical examination So, NO! based on ADA guidelines I do not need an X-ray. Instead of following ADA guidelines, Dr. Yu follows his financial guidelines and wants me exposed to unnecessary X-rays just to cash in. I can't recommend this dentist at all!