SunFirst just completed the installation of a 10.5kW SunPower system on our Eichler in Terra Linda, and they really came through for us! To say that we have a "complicated situation" on our roof is an understatement. A recent remodel had resulted in tons of electrical conduit, HVAC ducting and fire suppression pipes criss-crossing the nearly-flat roof. Kim and her team were able to design their way around those challenges, and executed in record time! My experience working with their CEO, Kim, was efficient, direct and honest. The rest of her team was informative and helpful, going above and beyond expectations on multiple occurrences. Price-wise, they ended up coming out quite favorably too, compared to the two other installers I shopped them against. I would recommend that, if you're intending to pay cash for your system (or finance it through other means than their solar lenders), you be upfront with them to start with, since hidden fees from the solar lenders can start raising the price of a system, a practice that the installers apparently contractually aren't allowed to talk about. This is probably a general rule, as opposed to being something specific to Sun First. Overall, a 5-star experience, and we're so excited to be running our home off of the power of the sun! read more

Sun First was outstanding with my solar system installation which included 2 Tesla batteries. The crew worked efficiently installing 21 panels and exterior conduit with great workmanship and teamwork. Courteous and responsive to a few special requests. Armando and Jose followed up with the batteries, control panels, internal wiring and operating instructions. Their quality of work was excellent and their skills matched. A fairly complex configuration which required extraordinary physical efforts from Jose to access various crawl space locations. Armando's skills in electrical, plumbing, construction and solar engineering knowledge backed up by Jose instilled in me a high degree of confidence that the work is of the highest quality. Braden did a thorough and detailed presentation. Breelyn, Rey and Kim provided courteous and responsive office support. Sun First deserves 5 stars! read more

Sin First was so customer service-oriented that I chose them for my rooftop solar. I was so happy with their performance that I have recommended them to family and friends. We all had the same stellar results. They are straightforward, honest, reliable, and professional and they stay on schedule. They will answer all your questions and go over all the details. I was so impressed with the team and that is why I was happy to pass their name to all who asked why I chose Sun First. read more

Braden and the Sun First solar team are fantastic to work with! Start to finish they were great, they walked me through the different options and sizes of solar systems, and I was able to pick the one perfect for our needs. The install is very clean and the panels look great. Communication throughout the job was also top notch, I always knew what the next step was going to be. Anyone that needs solar, this is who to call. Thanks Sun First! read more

I cannot recommend Sun First enough. The price was excellent, my neighbors recommended them and Dave came over gave a quote and finished the job quickly. He was easy to talk to, he explained every thing and was so friendly. He also gave us advice on other pool related stuff, always saving us money. Get them and get the job done right! read more

We got a full solar system and battery storage from Sun First, and they were a total pleasure to work with. Everyone we dealt with was professional and pleasant. The installation was smooth, and when we had a problem with one of the panels (the panel itself was defective) they were quick to come and replace it (there was no charge to us). I would recommend them without hesitation. read more

I attempted to contact this company for a quote multiple times. Twice from their online form, twice by calling, once by leaving a voicemail, and once by corresponding through their Chat agent. The latter resulted in the ONLY response I received. A woman by the name of Tracy called me a couple of days after the chat. However, I was going into a meeting when she called. I asked her if she would call me back at 2 pm that day. She agreed. This was two weeks ago! And this is to get a quote! imagine if you were an actual customer needing help. This business obviously needs no new business and has decided it is just fine to be completely unprofessional about it. You can be the judge. read more

Sun First Solar is an excellent solar energy solutions provider! Twelve years ago, we chose Sun First Solar from the list of selected solar companies recommended by our employer's sponsored study. Sun First Solar installed our solar panels, which have performed flawlessly over the years. The project was stress-free, on time, and on budget. Earlier this year, Sun First Solar completed a solar system at our son's house. Once again, the company's sales manager quickly worked on the design and proposal. The installation team timely completed the project in a professional and safe manner. Sun First Solar made sure city inspection and PG&E interconnection went smoothly and promptly. This month, Sun First Solar completed adding 12 more panels and a backup battery at our house. Over the years, our energy needs have increased as a result of air conditioning and electric vehicle charging. The battery is helping us manage our solar usage more efficiently while providing standby power in case of grid outages. From designing to contract to installation, Sun First Solar teams executed everything smoothly and professionally. We appreciated the crew's hard work, safety protocols, and respect of our property. read more

I like to take the chance and update my review. Kim contacted me and once I explained my concerns she got right on it and in few days all my concerns were addressed. This was the service I had heard and was looking forward too. I would have changes my review to 5 start but I did still loose $1600 in tax returns. But at this point I am happy with them and will rerun for more panels i the future. Thank u Kim. read more

Sun First installed our 4.8 kW system this past summer here. As we learned more about PV systems in anticipation of our installation, we routinely communicated with SFS staff to share our questions and ideas. We initiated several substantive changes to our plans by deciding to upgrade our service entrance for future needs, and then add a battery backup system. SFS remained so very helpful and responsive to our interests throughout the process. We subsequently observed the logistics issues that such ongoing changes created for permitting and PGE coordination and approval. SFS office staff took care of all those details for us efficiently and with good humor. The installation staff were smart, experienced, and happy to share information about the systems they were installing. We are very happy with our PV system and recommend SFS enthusiastically. read more

Sun First Solar installed six Solar Panels on our home yesterday adding to the 12 Panels they installed in 2015. Also installed yesterday was a NEMA Outlet for an electric car. In addition, Sun First Solar installed a Tesla Powerwall in our home in 2019. The Sun First Solar team is expert, professional, knowledgable, courteous and respectful of our property. From start to finish they were "on top" of the project from purchase to scheduling to installation. The electrical work yesterday was performed by Alex who did an outstanding job. Kim Fink, a Sun First Solar senior executive, is a delight to work with. read more

Sun First installed our solar panels in 2015. The design and installation were both efficient and professional. And, over the years, Sun First has been prompt to address any questions or issues that have come up. So, when we decided to add a battery this year, we went with Sun First. Again, both their design and installation of the Tesla Powerwall battery were highly professional. Based on our experience, Sun First has provided us both excellent solar products and support. read more

We recently had our solar system upgraded by Sun First Solar. Our original system was installed in 2004 and was in much need of upgrading as it was degrading in production and was woefully out of date. The new system was far superior, and the price was very reasonable. The crew arrived on time, and they were very respectful of our property and our special requirements of our three dogs that needed "potty breaks" during the installation. Garvin kept us informed of each step as the installation progressed and notified me of when he required my input. We were very satisfied with the job. I would recommend Sun First to anyone considering solar for their home. read more

Sun First Solar is absolutely amazing. There are many different companies to choose from when it comes to providing service. I reached out to several and Sun First was by far the most professional and responsive. In particular Wyn Hoag was great at walking me through the design, providing a solar irradiance report, and talking about the right panel and kW for our particular house. A big bonus is that they handle all the design, permitting, PG&E changeover, etc. Wyn even consulted me on the best rate structure to use with PG&E to save the most money!!! The installation crew lead by Garvin was amazing. They completed the entire job in 2 days and were very efficient. Garvin says he uses a protractor and level to measure every single panel to ensure that they line up exactly. They even painted the conduit. The pride of workmanship is there. The installation is one of the cleanest I have ever seen on a roof. In hindsight very happy with this company. Wouldn't have done it any other way. Gold stars all around!!! read more

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Sun First Solar just completed the installation of our ground mounted solar pool heating system. Working with Dave and Sun First was an absolute pleasure. The design process went smoothly. Dave was knowledgeable, patient and worked hard to minimize the impact to our landscaping. The installation also went perfectly. Dave went above and beyond to make sure that the job was done right. He overcame all of the minor obstacles that popped up without complaint and without extra cost. I highly recommend Sun First Solar. read more

We have been Sun First Solar customers since we first installed our SunPower solar system 15 years ago. Recently PG&E have been doing extensive work in our neighborhood, and raised some concerns with our older system. Their electrician Kip provided step by step assessment, and problem solving and their service manager Tayfun was able to help recommend some great maintenance tips in order to get higher efficiency out of our older system. We couldn't have been happier with their professionalism, willingness to provide assistance and guidance, and we look forward to installing a powerwall system with them in the new year. Definitely at the top of the Solar companies in the bay area, and we highly recommend! read more

Cannot recommend Sun First Solar highly enough. From the minute we engaged them, Curtis (the salesman we dealt with) and his entire team were incredibly responsive, knowledgeable and helpful. With their help, we now have a Tesla battery to accompany our Sun Power solar panels and get us through power outages. Highly recommend them! read more

I have two 12 year old Sunpower systems installed by Sun First at home and office. They did a great job with the design, installation and permit process. No issues, service calls or problems for the 12 years. Yay I recently had two Tesla Powerwalls, designed , set up, wired by Kip the Sun First electrician and crew. . Beautiful work, exemplary installation. Last week we lost power for 54 hours, I had full power to the whole house with 51% battery charged by 5pm when PGE restored the grid. Excellent and honest local company thanks to Aran Moore and his staff. read more

Horrible, they ruined 6 roofs and were unable to follow directions nor willing to correct their mistake. Hired Sun First to place a large array on our commercial office condo. Their low skilled workers put panels on every owners building except for ours. Try explaining to six different building owners and the building association why you punctured holes in every roof except your own. They took no blame or were unwilling to correct the mistake they made and tried even turning our own building association on us! We had to hire a different solar contractor to relocate the panels and a commercial roofer to patch up every hole they made in six different neighbor roofs. Took 15 months to cleanup 3 months of damage. Lost $6000+ on power generation, $6000+ on roofer hole patching, angered our neighbors, and to top it off the new solar contractor used non penetrating ballasts which didn't penetrate our roof at all. Sun first never gave option to use ballasts. They were also over priced. They take no responsibility for their mistakes, sneaky, sleazy, business practices. Stay away from this company. read more

Sun First Solar - Solar Installation Near Me - San Rafael, California

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I can't believe the amazing service we got from WYN in San Rafael, Sun First Solar! He went far beyond the call of duty to get solar for us. He is an exceptional human being with detailed knowledge and passion for making this world a better place with solar. His heart is in it and he will make the process fun and stress Free! Call WYN today, you won't be disappointed!!! read more

I hired them to do a roof-top solar installation and the process started out great. Their estimator was straightforward and we quickly came to terms on what few negotiable items there are on a solar installation. And then I heard nothing for months. And then they were ready to go; and oh, by the way, here are the drawings that we forgot to discuss with you and the conduit routes that we didn't really think about, etc, etc, I still don't have a functional monitoring system. I am still paying PG&E every month for electricity. I am still doubting why I chose this company. Repeated emails have gone unanswered and I can tell that since the basic install is over and they have 80% of my money, that they no longer care about finishing this installation. The workmanship was great on the panel installation and electrical work, but nearly every other part of the process has been terrible. read more

I cannot rate the service that I've received to date with Sun First Solar highly enough, and if I could give them six stars, I would. I am a very detail oriented person and have very high standards. I can honestly say that I spoke to 9 providers before selecting Sun First. There's a lot of margin built into the solar panel industry, and Sun First came highly recommended from a friend of mine. Sun First was able to offer the most competitive price while not compromising on quality. I'm also very happy to support a local business in Marin County. From selecting Sun First as my solar provider in late-September, the great team at Sun First (Kim Fink and Stephen Dobbie) told me that my panels would be up by mid-October. As soon as my panels came in, they were at my house to install them the next day and kept to their promised deadlines. From the sales team, to operations, electricians, installers, and technicians, everyone has been incredibly polite and the service has been second to none. As soon as my system went up, I also noticed that one panel wasn't performing as efficiently as the others. The Sun First team quickly investigated the problem and offered to replace a vent that was causing some shading on one of the panels with a vent that had a lower profile. They could have told me to deal with it, but their excellent customer service has no limit. I will gladly refer anyone to Sun First Solar directly and ensure that you receive the same amazing service that I've received. Please message me directly, and I will put you in touch with this excellent team. read more

Sun First just finished our PV system and did an excellent job. Stephen did a great job of evaluating our setting and buildings and advising where and what to do for us to get the "biggest bang" for our buck. Paul, Garvin, Julio and the rest of the guys did a professional and workmanlike installation, Kim in the office was a delight to work with as she coordinated the project from start to finish, and they completed the entire project on time. Sun First delivered exactly what was promised to us and we are very pleased with the installation and the professionalism of the entire staff that made it happen. read more

From the beginning to the end of my project, I enjoyed working with Wyn and Kim. They were informative, efficient, and helpful. I highly recommend. read more

Sun First Solar did more than what they agreed with proposed installation, actual day of installation and thorough follow up! Christine was very professional is articulating read more

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A responsive and responsible elite solar contractor. Friendly and helpful sales rep (Christine) and very well experienced staff and field crews (Richard, Justin, Alex ...) They installed Tesla Powerwalls solar backup system for me. Got the project done on time and on budget! Everything works as expected. Highly recommend! read more

They installed our solar electric panels 4.5 years ago. Our monthly power bill has been $0 since then. Everything is still working well. Whenever I have questions, they got answers. AND... we hired them to install our solar pool system. That was 2 years ago. No leak. A+. I would do biz with Sun First again. Sorry, it took me a long time to write this review. read more

I contracted with Sun First Solar to integrate a Tesla Powerwall system with my existing solar and they were great from assessment to planning to completion. They worked within my timeline, priced competitively, installed on schedule and supported my system comprehensively after installation. I highly recommend them for any major solar and/or battery backup project--great team. read more

I'm having a hard time deciding which I like better: Zero electric bills or my pool that is finally warm enough thanks to your design of my system that allowed for expansion of the pool thermal. I think the zero electric bill wins, but its close. (thank Dave for the thermal and every one of your outstanding install team) We want to thank you all again. Send my gratitude to Darren and the team. Maybe you'll start working on a solar car? Rick read more

We have just completed our solar panel installation with Sun First Solar. From start (the sales rep, Wyn) to finish (the installation mgr, Julio) the people at Sun First Solar were responsive to every question and made certain we understood the process and design of the system for our home. The job was completed quickly and efficiently to our satisfaction. In addition to solar panels, Sun First handled the installation of a new electrical sub-panel and an electric car charging station in our garage. The entire installation crew was polite and professional. A special shout-out to Howard for the electrical work, and Garvin for his lead on the solar panel installation. We expected there would be a hiccup of some sort, and sure enough, the Bosch car charger was defective. Julio kept us informed every step of the way, and installed the replacement in a timely fashion. read more

Sun First Solar recently installed a highly efficient solar panel system on the roof of our home. We are appreciative of Wyn's assistance with selecting the right type of panels to take advantage of the limited sun exposure our roof receives. Thus far, our system exceeds anticipated production and we continue to tally a surplus of KwH's. It was a pleasure to work with all the folks from Sun First Solar, particularly Wyn! read more

We first Solarized our property in 2004. When a part failed we replaced it with fewer panels (from 23 to 13). It looks like our new system will be so effective it will produce 100% of what we need. The installers completed the installation in about a half day; it was up and running that afternoon. We are able to follow the production on the Internet so we know exactly was being produced each day, each week, each month and eventually, each year. We are 100% please and recommend Sun First Solar without reservation. read more

The Best! These people are the real deal. Always have answers and solutions. Fast responses, super high level of satisfaction. OK I'll stop...and great for the planet to boot! read more

We installed our panels 8 years ago and hired Sun First. The whole process was very straightforward and we've been thrilled with our tiny utility bill ever since! Now moving forward 8 years, we just installed a new roof. As part of the process, we had to remove and reinstall our panels. Kim was our project coordinator and she was terrific in tracking the progress of our re-roofing to ensure that we could get our panels reinstalled as soon as possible. I was also impressed with the fellow who was the lead remover and installer for our job. We ran into a complication in that one of the other contractors took or recycled some of the conduit left by Sun First. I fully expected to pay for this missing material because I've been conditioned by so many other contractors that it is never their fault, but not Sun First. How ethical AND refreshing. I really wish other businesses would value customer service and professionalism as much as Sun First. Bravo! read more

Sun Power did step up and pay the additional cost of the local electrician so the issues with my installation were resolved that way. However, I never received any follow up from Sun First. Again, their crew was awesome but obviously overworked. I hope they and future customers receive better support from the staff at the main office. read more

This company offered the best price and customer service hands down. Even after I paid they worked tirelessly to explain the installed system, answer any remaining questions and help with inspections, rebates etc. They held our hand through the whole process. We highly recommend this company. read more

excellent service. I hired this company from a referral. I never herd of them before. Dave was very responsive, knowledgeable, kind and accommodating. We just installed a new roof and I was concerned about drilling holes into the new roof. Dave was here on site all day working through the install. He explained how he will install the panels and what materials he will use. I can't say enough good things about this company. This company is an example of excellent service. read more

If I could give sunfirst 10 stars, I would because that's what they deserve. As a first time homeowner and a non-technical person, I was totally lost and stressed when we discovered the sellers failed to disclose existing issues in our home which included the solar system. Kim at sunfirst went above and beyond in terms of making sure that my issues were taken care of by her knowledgable and nice technicians (paul and garvin) and also investigating the solar history of my home. They are completely PRO active in their service in every way. I can't recommend sunfirst enough!!! Thank you so much! read more

We have had our Sun First system for about 4 years now... and when PG&E killed our power last week, Sun First was ready to help out. I was able to speak directly with a tech and he helped me get my emergency daytime power working. He even came by to make sure it was all working ok. That is a special service! Thanks to Tayfun for helping is when we were without power! I highly recommend them! read more

My Sun First Solar install was fantastic from start to finish. Kim was awesome coordinating and walking me through the process. Aran, the president, even came out to do the shade calcs himself, talking us through all the options. Then the SunFirst Solar team arrived onsite, Kipp Shaw their master electrician was the best and a true customer focused professional. Rewired an old system from nearly scratch and installed all wiring and commissioned the panels. He provided clear description of the work he was doing and was very patient with my questions (and my excitement). Garvin, Louis and Brandon worked through the day and did a phenomenal job on SunPower's new X21-335 black ACPV panels. Also, very patient to my many questions and picture taking. That night when I turned on the MBR lights I noticed some flicker and my printer reset. I called Kipp and he was back the next day, a Saturday, with a great attitude, he determined an issue with the neutral & ground causing a voltage drop and rewired the circuit. He then went through and checked every circuit in the house, inside and out to ensure safety and correct service. SunPower was equally fantastic, from James Swinger closing the deal, Casey Burns coordinating, Chris Fox & Benjamin Wong onsite at install day. Fantastic partnerships all around. When the new house goes in I will welcome them back to expand the system more. read more

Sun First Solar - Just finishing my new World's most efficient ACPV panels by Sunpower. Louis, Kipp, Brandon and Garvin of SunFirst and Benjamin of SunPower - Solar Installation Near Me - San Rafael, California

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