Upon the recommendation of a neighbor, we contacted Zapp and Sons about getting some piping…read morereplaced in our home. Brandon was quick to respond, friendly, attentive, and he and his crew did an amazing job. Would highly recommend their services to anyone!!

Brannon from Zapp and Sons has done work for me several times. He is professional, knowledgeable,…read moreand personable. Rates are very reasonable. I have recommended him to family and friends.

Overall, customer service was great. Scheduling a service was quick and efficient over the phone…read more I was given a clear quote prior starting the work and Matthew provided excellent service repairing a toilet leak. He was friendly and knowledgeable. I will definitely reach out to them if I need further plumbing work in the future.

Very nice people. Felt expensive -- paid $550 for 30 minutes worth of work, not including parts…read more They charge per job, not per time. I felt a bit taken.

We had the exciting time of hitting a copper water line while doing some work the Friday before the…read more4th of July weekend. My wife looked up people to help and Jacob looked to be the best option. Too right it was. He had our pipe fixed in no time. He happily came after finishing another install, so it was late in the afternoon on a Friday. He didn't mind me asking questions about how the process of fixing the pipe worked, and we joked about previous jobs. Overall a great guy and great work. Thank you for saving our vacation weekend. It would have been a little sad w/o water.

I'm conflicted about leaving this review because the actual repair work on my water line was done…read morewell. However, my second experience confirmed ongoing issues with communication and follow-through. After the water line repair, I later contacted him about a broken toilet flange. He said it was an easy fix, and since it wasn't urgent, I told him he could fit it in when he had availability. About a week later, he reached out with several possible dates and we agreed on a specific day. The day before the appointment, I texted to ask what time to expect him and was told between 10 a.m. and noon. That morning, I let him know I was briefly running an errand and asked him to text when he was ready to head over, as I could be home within 15 minutes. By 10 a.m. I was back home and texted to confirm I was there. He never showed up and never responded to any of my messages that day. While the quality of work may be good, the lack of communication and missed appointments make it difficult to rely on him. Based on my experiences, I would recommend this plumber only if scheduling reliability and responsiveness are not critical for you.

Jake, Chris, and Russell did an outstanding job remodeling our bathroom. They are kind, respectful,…read moreand immediately saw ways to improve the space. After discussing options among themselves, they clearly explained the best possibilities for our small bathroom--solutions we hadn't considered. We first met Jake in 2020, when he worked for another company and replaced our home's water pipes. He is experienced with homes that have wells and has extensive plumbing expertise. Now, as a business owner, he and his team exceeded our expectations again. This time, we needed an accessible bathroom for a relative with mobility issues, and Jake, Chris, and Russell delivered excellent, knowledgeable service. Their vision transformed our tiny bathroom into a much safer, modern space. We will continue to call Jake Varnadore for future projects on our aging home because of his reliability and consistency.

Great communication and clean pipework - Jake & Chris know their stuff…read more Also appreciated how they didn't try to upsell me on anything (i.e. "Good, Better, Best" quotes), which feels more and more a rarity in this business.

My water heater had a gas leak and Tommy came to save the day!! He worked on it for ten minutes and…read moreI begged him to take some type of payment. Any other plumber would charge $125 but he said no worrries it's free. Outstanding service and please hire them for anything you need!

Responsive, very helpful. Came over quickly and solved the problem right away. Thank you!!read more

This review is not for services, only scheduling over the phone. The representative was courteous…read moreand helpful and assisted with securing me an appointment as quickly as possible; however, unfortunately, the problem worsened before they could get here and I had to have another plumber intervene.

Ryan was lovely and got the job (jet cleaning our slow kitchen sink) done efficiently. We had a…read morebit of a scheduling snafu where I missed him the first time around, but he shuffled his jobs around and made it work which I super appreciated - particularly because they weren't able to make it out until several days after we called initially. (That's why 4 stars instead of 5) We've used small jobs plumbing several times and they've been great every time.

Cesar from Moore Home Services showed up for our annual plumbing inspection and treated our pipes…read morelike they owed him money -- in the best way. Thorough doesn't even cover it; the man found issues we didn't know we had and explained them like he actually cared whether our basement floods in 2027. Then came the follow-up report: a full photo dossier of our home's plumbing, more detailed than some performance reviews I've received.

New homeowner, and found that Moore had improperly installed the air filter for the HVAC system -…read moreit's just hanging out in the duct, not blocking any air. The bracket is loose and seems improperly shaped - I don't know how it ever could have worked. I called to follow-up, and unfortunately they said they would charge a service fee to inspect it (their own work), since warranties don't transfer to new owners. A bit disappointing for a company that promises "100% right or 100% free."

UPDATE - October 6, 2026: They Made It Right…read more I originally wrote this review after a very frustrating experience that began with a "free inspection" and ultimately resulted in my AC compressor failing. I had serious concerns and was understandably hesitant about allowing the company back into my home. I want to update my review because Same Day Heating Cooling and Plumbing ultimately stepped up and made things right. After communicating with management and explaining my concerns, they agreed to replace the failed compressor at no charge, including the labor and associated parts covered under their written agreement. They answered my questions, put the details in writing, and worked with me to find a resolution. Most importantly, the compressor replacement has now been completed, and my air conditioning is working again! I specifically requested Jason Wall as the technician, and I am extremely glad I did. Jason was outstanding. He was technically on point, listened carefully to my concerns, explained what he was doing, and had fantastic communication skills. I felt that he genuinely cared about doing the job correctly and making sure I understood what was happening. I also want to recognize Curtis and Cheri for working with me throughout the process and ultimately standing behind the decision to replace the compressor at no charge. This situation had a very rocky beginning, and I still believe my original concerns were legitimate. However, I also believe companies deserve credit when they listen, take responsibility for resolving a problem, and follow through--and that is what I experienced in the end. My AC is running, my home is cool again, and I am grateful that Same Day worked with me to reach a positive resolution. A special thank-you to Jason for his professionalism, technical knowledge, patience, and excellent communication. He was exactly the technician I hoped would handle the repair.

I believe it's a good system however you never know what the level of the technicians are and if…read morethey are able to fix your issue or not or install properly or not so I've had a lot of interactions with this company. They are using AI now when you call and that has to pass you onto somebody who may or may not be able to help you at that time. Beware they may try to get you to use their thermostat which they are also able to access and I said I probably didn't want it but I got a "trial" for a couple of days by Ray and now it sounds like it's going to be a hassle trying to get it returned and a refund. He was going to pick it up and he said no problem returning and now he said he has nothing to do with the refund and that someone else should be able to pick it up sooner and now I have to hear from a department in order to try to get a refund and the merry-go-round continues to spin...

Sbragia was great! They came out the day after I called…read moreand quickly identified the issue with our septic system. We originally thought it just needed to be pumped, but they discovered that roots had grown into the main pipe. The technician dug up the clogged area and was also able to locate our tanks afterward. Great service, very helpful, and good pricing. I would definitely recommend them!

We had purchased a new property and got a report that some repairs were needed on our septic…read moresystem. I contacted Sbragia Septic Service through Yelp, and Jonathon got back to me within a day. I had him out to inspect the septic system. They pumped the tank, and told me that the problem I was told about was a non-issue, but that the in and out flow of the tank were improper. He was able to come back the next day to fix both in and out flow, and get our septic system in a better place in short order. I was highly impressed by how detailed Jonathon was in explaining what was going on with our system, how quickly he was able to affect repairs, and also the information he was able to provide should we want to upgrade our system in the future.

Fantastic service! Replaced our old furnace and vents with a new HVAC system (Heat pump + AC…read moreinstall). The team at Ongaro made the entire process smooth and easy from initial visit through project completion. Jason listened to all my concerns and priorities, which were fully reflected in the proposal. They were not the least expensive, but by far the most thorough and detailed. And he found a rebate that the project qualified for! They handled the permits with the town, provided me with the details needed by our HOA. Great communication with every step. Quick to schedule. Completed on time and on budget. All work areas were kept very clean and tidy. And every person I interacted with was super nice and helpful. Highly recommend!! P.S. I agree with the other post (similar name, but not me) that the new AI answering service is really bad. I could not get past it a few times myself, but would HUCA to get a real person. I'd also email to get around it, which worked to get a quick answer or call back as well.

I am looking at bids for A/C- via the Yelp app-and the guy who came from Ongaro had an interesting…read moretake on how to do AC at our unique location. I especially appreciated mentioning filing a permit with the city- I hadn't even thought about that and not everyone who came to bid mentioned it! There is a good vibe with this company representative and my husband even agreed in his 1 minute passing. Definitely worth including them for your consideration. Don't want surprises and love a well thought out & important improvement location consideration. I didn't get a copy of the bid and have been stuck in an AI auto answer scenario. Can't get a human. Frustrated as this was who we preferred. So many companies are using AI - in answering questions and booking-without catching the ways it frustrates their customers will be the demise of some project bids. (2nd time for me with a company AI sending me in circles).