Absolutely terrible customer service. I purchased a $150 pair of sunglasses from here, already hesitant because the salesperson seemed like she could care less if we were there. A week later, the nose piece started disintegrating, so I decided to take them in the next time I was in town. It was well within their 30 day policy but I was told there was nothing they could do because I had worn them and it was my fault for getting makeup on them. I understand the need to have a policy in place as I have been in customer service for years. But it was the lady (Eleny) interrupting me and yelling at my boyfriend that made me write this review. She could have handled everything very differently and calmly told me there was nothing she could do to help me. Whether the customer is wrong or not (in this case, bad quality of product), there is no need to treat them this way. Save yourself the hassle and go anywhere else to buy sunglasses. read more