Walked in today hoping they could repair my glasses. It was quick, very friendly, excellent…read morecustomer service!

Fantastic service here today! Thank you for quickly fixing my sunglasses! Highly recommend!read more

I'm very sad to have to find a new eye doctor. Suggest you do as well, this place is over priced…read moreand doesn't care about you or your time. Unfortunately, service has declined substantially. I have been going here for a few years; when I ARRIVED at 9:30 am they let me know I was over "9 minutes late" for my 9:20 appointment (which is not what had been told to me on the phone when I made it), and that they wouldn't see me. I am a mom and had camp drop off in the morning before this, had to work at a coffee shop across the street in between and take off work to make this appointment work for me, just to be turned away for a 10 minute difference in appointment time (that their scheduler made). The girl at the desk might as well have been a robot for all she cared and kept repeating a 9 minute policy. ZERO empathy and the sweetest voice, terrible combo. The fact that they pack appointments together so closely that they can't afford customer service is atrocious. Yuck, don't make the mistake me and many other reviewers here did: GO ELSEWHERE to somewhere that CARES.

All of the staff is super friendly here. I absolutely love my doc, Dr. Baird! She's so cool! Since…read moreI just come in for my regular eye exams, they informed me that I could use my insurance on a pair of sunglasses so I got my first pair of Ray Bans for a great price! Definitely recommend this location, especially if you live close by and can walk to this spot!

I used to love it here... but it's gone down hill the past couple of years. This year was the final…read morestraw. I went in to order contacts. They took my money and didn't order them for another five days. Even after a follow up email, they lied and said they were ordered the day I paid for them. I was also double charged because they "supposedly" deleted my payment. Then they can't delete the payment and have to get me a check issued. What?? No follow up with anything. Brenda is the only person in that place that is truly great.

BEWARE!!!! no stars!…read more Be cautious For companies like this one that have no integrity! The clinic is trying to trick you into paying an extra $20 for a retinal scan that is already covered by your insurance. The scan is covered 100%, and they are charging $59 instead of the actual $39.

Doctor wrote my prescription backwards. Was told I would have to come back a third time to see the…read moredoctor to get it corrected, but they already screwed up once so I don't want to put anything else in their hands. I insisted on a refund, which was only partially honored, and was difficult to obtain from the sales rep. I still had to pay for the exam and now have a prescription that is useless because it is written backwards. Save your time and your money and look elsewhere where they pay attention to detail.

Great selection, nice people working there. The office is roomy and bright and nice. They take…read moreDelta vision insurance. A good value for the dollar.

I was phenomenally fortunate, for my 1st vision exam in 3 1/2 years, to be seen by Dr. Sumner. I…read morehave been unemployed for a number of months now and have been subsisting off Medicaid -- Dr, Sumner's office miraculously (I don't think that adjective is an exaggeration) accepts that!! I made an appointment; and the day of my appointment, was able to shift my arrival time earlier 30 minutes -- that was nice that they could make that happen!! I used to think I received pretty superlative eye care at Lenscrafters; despite their being a chain, I received about 5-6 eye exams there. Apparently I didn't know what "superb" eye care was, because I received no less than 10 separate exams there; possibly an eye dozen if you include the examinations by the doctor himself. Dr. Sumner has the demeanor and carries himself like a respected, kindly old grandfather; he is very polished and meticulous and leaves no potential detail unturned. Despite my fretting about what exams Medicaid would cover, he found a way to bill everything to Medicaid. His staff was professional and courteous. My 1 regret was that I could not get the high index Rx he wrote up for me covered at the optical store in his office; that would have set me back the better part of a thousand dollars, I'm pretty sure. I had to flee to a chain store to get it filled out and am still waiting for the finished products. If Dr. Sumner senses that you are a higher-risk candidate (for example, diabetic with a risk of diabetic retinopathy; or have other corneal issues, genetic issues or dry eyes), he will go the extra yards to make sure you get the best possible eye care -- and in my mind, that makes him a rarity: 100% concerned with health, financial remuneration comes secondarily. When I get "real" medical insurance again, I hope I can select him to be my optometrist -- we should all be that lucky.

Very disappointed with my experience. The first time I came in, I specifically scheduled for a…read morecertain type of plans/services, but my appointment was scheduled incorrectly. When I tried to address the issue, the receptionist, David, spoke to me as if it was somehow my fault instead of trying to help resolve the mistake. The whole experience felt unprofessional and frustrating, especially as a first-time patient/customer. I expected better communication and customer service. I live over 30 minutes away. I told him to not to reschedule my appointment. He said bye, with a very rude smirk and laughed as I walked out. I work in healthcare. I manage eight different offices. I would never ever train my staff to treat any patient or customer this way.

I've been to a few eye clinics in Denver due to moving around a bit and never quite found a great…read moreoptometrist in the process. I decided to make the decision to get eye surgery last year and sought out recommendations and yelp for the best care. A friend highly recommended Dr. Lewis so I decided to make the appointment with him. Dr. Lewis is pretty straight forward and thorough which I really appreciate. I could see where people might misconstrue this to be rude and that can be someone else's opinion but honestly, I think he just likes to be honest and avoid wasting people's time. It's never great to feel like another number when you're seeking out care but Dr. Lewis and his team never made me feel that way. The techs and staff here are really friendly and welcoming. They helped to ease any fears or anxiety I had without being invalidating or passing judgment. One of the techs told me he himself got PRK from Dr. Lewis because he is so good at his job. And looking back on my whole experience, he's right! During the initial consultation appointment Dr. Lewis made sure to check all my measurements twice and assess for any other abnormalities. He was consistent and steadfast throughout this process and explained to me his concerns with lasik versus PRK given my specific eyes. I opted for the PRK after consulting with him and doing my own research. He and his team were on top of all the pre-surgery, surgery and post-op appointments. He also was just consistent each and every appointment, confident but always listening to my concerns. He fairly warned me the recovery process is not easy, which was accurate. Though I was unsure and feeling uneasy with my eye's recovery process after the first post-op appointment, he continued to assure me and offer further follow up appointments later after a few months. I'm actually sitting in the office at my post-op three month follow up appointment as I write this review. The appointment wasn't necessary but I had some concerns come up and he was happy to schedule me. I just told him my concern and he knew exactly what's at fault and gave a recommendation to address the problem. Even in this interaction when other doctors may have scoffed at having another follow up despite a successful surgery, he showed he cares. He's been practicing for a long time now and it shows, not only with his knowledge but how he provides patient care. I'm so grateful for the recommendation my friend gave and wanted to share with others who may also be seeking out such options for surgery. I've really enjoyed coming to this office and am so grateful to Dr. Lewis and his team for providing me with 20/20 vision after wearing glasses and contacts the past 20 years. Also glad this will be my last appointment for the foreseeable future!

I have concerns that have not previously been addressed, and same with my other family members, so…read morewe decided to see an opthomologist, instead of an optometrist. I ask for all of us to be booked to see Dr. Stuart Lewis (I had read some not great reviews about another faculty member and knew I didn't want to see them), but then was informed after I let the person on the phone know I'd need both contact and glasses exams, to which I was told I'd have to see someone else for contacts, which is ridiculous. I'm certainly not making another appointment (when you're already over a month out) for someone else. Why would I do that? Well, I won't, so I guess I'll move on. I've worn both glasses and contacts for over 3 decades, and I've never heads such nonsense.

I've been coming here since I was a kid, never had an upsetting experience,everyone is always a…read moregreat help, except for Lauren. I came in to pick up contacts, I had questions about my insurance, for some reason it was an inconvenience for Lauren because she was "doing her homework" and ask me why she was doing it? I simply replied because I need the information. Had an attitude, gizzale told her to get back to her homework and helped me in seconds. I get it, but homework either needs to be done @ home if you can't help a paying customer.if a customer needs something it should not be an inconvenience. Please do better Lauren.

I have been coming to this opthalmology office since the mid-1970's with eye exams and consultation…read morefrom Dr Randolph Fincher. His practice has expanded to include an office in Centennial and has added additional physicians. My current doctor is Weston Sherwood (not yet on business card) since he just graduated last year. Over the years the office staff has changed but the service and care is top notch. They have all the current diagnostic machines. They accept all standard insurance plans including VSP. Their in house lab and eyeglass retail space have been served by Julie & Kyle as long as I can remember. They continue a standing policy that you can get your eyeglasses adjusted for free Mon-Fri and Sat till 1pm. They continue to hand out free microfiber cleaning cloths and alcohol cleaning sprays. Free parking around building with handicap ramps. Nice seating area.

My experience at Dr. Millers office was amazing. He examined my eyes very carefully and took his…read moretime. The staff was really nice and helpful as well. When I went to pick up my glasses and tried them on it was a perfect fit considering how bad my vision is, he did a great job. Thank you!

I'm 81. I've been wearing contacts since before Dr. Miller was born. Sooner or later everyone needs…read morea good lawyer and a good physician and a good optometrist, and Dr. Miller fits the bill.