A young man name Christian at the rewards center satisfies me as a customer service . Just want is…read moresupervisor know that . He's always a great help

Very bad customer service. Do not waist your money with this company. Luan Blake is quick to jump…read morefor her 10% but when the tenant needed battery replacement on the smoke detectors to the unit she was renting from us, Blake contacted us owners to drive 34 miles to replace the batteries ourselves, She even contacted us for a removal of a water beetle. The day we notified them that we wouldn't be renewing with them, they terminated the contract that same day. This company didn't even wait until the end of the contract which was about 1 week. As of right now we are still waiting to hear back from them even though we have tried on multiple occasions. This is in regards to us getting our key and our control back for our property.

I've been meaning to write a review for over half a year but thought waiting a little longer would…read moregive a better perspective. I suddenly became responsible for helping my elderly parents manage their rental property with knowing next to nothing on how to begin. The situation was complicated because the house was overdue on many repairs that we were completely unaware of. (We has a tenant for over 8 years though who we never heard from.) From severely water damaged panels to a destroyed door to an outdated electrical panel, the house needed serious TLC and was not safe. Right before I started handling the house, my mother hired a family friend to do repairs but did not create an agreement to a set cost for the repairs before he began work. He didn't know what to charge, and I certainly didn't know what was the right amount to pay. Awkward! Samuel was a breath of fresh air to a stifling situation. He helped mitigate the situation with our handyman family friend issue, advised on what other repairs were more immediately necessary than others, had sourced out the most responsive yet cost-competitive contractors, and did his absolute best to keep us on track to try to get our property ready for rental as fast as possible. The house was ready and rented in less than 2 months, which seemed near impossible when I first got involved. Just to balance out the review, I will say I don't find the property management portal is the most user friendly, but I am so grateful Samuel was such a humongous help with his knowledge and attentiveness during such a time-pressed and difficult time. Thank you, Samuel!

My parents rented our commercial property from a private sole owner before it was handed over to…read moreTNCR. Once TNCR took over, they increased the rent by nearly 80% and added an additional monthly CAM charge for maintenance. The funny thing is, every time we submitted maintenance requests, they ignore us for months. After we have followed up tirelessly, send over technicians to do the bare minimum instead of working on a long-term solution (I'm willing to bet they are paying pennies to these technicians too). We were paying a ridiculous amount for a tiny space with 2 parking spaces. Our roof was leaking and moldy from the rain for months while they ignored our requests for assistance. It doesn't end there. After we moved out to a much better place, they had the audacity to send us a disposition letter not only keeping our security deposit, but requesting an extra $2k from us with no itemized receipts or details about what they plan to use it for. They demanded "$800 for general cleaning due to dust build-up." Wow, I didn't know a duster and some Clorox wipes would cost $800! I knew they are just trying to get any dollars they can out of us. Very shady. TNCR, shame on you for taking advantage of small business owners. For you to be both overpriced and poorly serviced is embarrassing. Pick a struggle. Don't rent from this company, they do not care about you at all.

Love them!! As with…read moremost property management orgs, I wasn't expecting much going in. I'd had some pretty frustrating experiences with other management companies before. But these guys have been refreshingly responsive. When I would need to put in a maintenance request, they would always get someone out quickly. David even got someone out the same day when I had a heating issue. I never felt left out to dry which is unfortunately common for property management groups. I never feel like I'm chasing anyone down just to get a straight answer. Move-in was smooth, the unit was clean and exactly as advertised, and any small issues that came up were handled without me having to follow up three times. It's a pretty low-drama experience, which is honestly all you want from a landlord situation.

I am very pleased with Realicore. They helped my wife and I get established in a rental while we…read moretransitioned back to Southern California. We worked directly with Ingrid, who was absolutely great to work with. She was highly responsive and prompt with service requests, as well as answering any questions we had during our lease. Ingrid was also excellent in helping us exit our lease and made the entire process very smooth. I very much appreciate both Ingrid and Realicore, and I highly recommend them.

I have been with Hawes for over a decade as a homeowner. They manage my property in Pomona. I…read morecannot be happier with this company. I have worked with other property management companies, and Hawes is the only one I trust to deliver year after year in terms of owner communication, tenant communication, prompt repairs, rent analysis, professional service (emails that are grammatically correct and make sense - no idea this was a challenge in the property management field) and above all, integrity. They are about doing things right and not the bottom line, which is so refreshing. If they were in other parts of CA, I would work with them in a heartbeat.

We live in one of their properties and we love it. It's been amazing how Andrew and staff take time…read moreto help you out. Maintenance staff is very helpful and pleasant.

Maintenance is amazing. They're very attentive, detail oriented - very cordial and respectful. I…read morefeel very comfortable when maintenance comes around and assist me with my needs. Thank you for having a great team.

My husband and I lived at Aspire Rialto (formerly Rialto Breeze) for over seven years…read more Let me start with the good - the neighborhood is relatively calm and within walking distance of a few grocery stores. This was super convenient! Just a short drive away is the renaissance shopping area which is also really nice. I think most people keep to themselves but I would say everyone is generally pretty friendly. I liked the pet stations that were around the property. Unfortunately, we were forced to look for another place to live due to an unprovoked homophobic attack by our downstairs neighbor. Police were called and she was arrested, but what followed was almost worse than the incident itself. The property management refused to do anything! We sent over the arrest record, video of the arrest, photos where she egged our apartment and nothing was done. The conduct of the tenant in the apartment below us was clearly in violation of the lease (unless Aspire is okay with homophobia?) but nothing was done. They didn't even have the decency to clean the egg off the side of our building as requested. I sent several emails and phone calls asking to escalate the situation to someone higher than the property manager as it seemed she was unwilling to do anything but after that, it was just silence. I realize the above scenario is incredibly specific, but if something like that went unaddressed, I wonder how many other complaints are falling on deaf ears. If not for the above, I think we might have stayed longer despite the high cost of living there. Not just in rent, but the absurd cost to do laundry and hope the dryer you put money into decides to work that day. The cost of utilities exploded in recent years without any explanation. The grounds used to be clean and well maintained, but in recent months was looking pretty bad with kids' toys and bikes strewn across the property. Hopefully they have gotten that under control but it seems unlikely. The worst part in our last months of living there was the lack of communication. Years ago if any major work or inspection was happening, we would get notified way in advance. Before we moved, we were getting notifications on our door less than 24 hours before the noted time. Good luck trying to talk to anyone! The office has posted hours but more likely than not, you'll see a closed sign. I think the neighborhood is great, but there are a lot of other options in the area and I recommend looking around before settling on Aspire. I really loved living here before the property management switch. I'm not sure I would recommend it now.

One of the most frustrating experiences working with a property manager I have ever had...We needed…read moreto move immediately due to maintenance emergencies at our old unit. We appreciated that the company set up a quick tour for us because we were in need of a quick move. Anita was very helpful during this time. She told us that there were no applicants and if we applied that day, we would be considered. We looked at Yelp reviews prior and were eager to work with Simon (property manager on listing) because of all the great reviews. Simon was EXTREMELY unprofessional in communications after the tour. He did not answer the phone and was extremely hard to reach. It was clear that we were neither important to him nor desirable candidates, despite performing above and beyond all listed application criteria. Our credit was never run, despite Simon telling us it would be, and we were strung along for over a week with minimal communication. We asked for an explanation for the denial after being told that they went with someone else, and we were not provided with one. Unsurprisingly, we did not even receive a response. To top it all off, the property was re-listed on Zillow a few days later... At this point it was clear that there was no other candidate and we had been lied to the whole time. Unless you know the owner or property manager personally, don't expect a call back. Please try not to waste your time, especially if the move is urgent.

It has been a pleasure living in a TSM rental property for the past five years. Throughout our…read moretenancy, Simon has been consistently professional, responsive, and attentive. Any maintenance issues or concerns were addressed quickly and efficiently, which made a big difference in our overall experience. Simon was always easy to communicate with and stayed on top of everything, ensuring that the property was well maintained and comfortable to live in. His reliability and dedication truly stood out. Overall, it has been a great experience, and I would highly recommend TSM to anyone looking for a well-managed and supportive property management.

Amazing staff, everyone was so nice and welcoming when walking into the office. My Relator Anthony…read moreTaylor was super nice everything I asked he had an answer and if he didn't right then an there he got back to me in a timely manner . If your looking for a Realty company definitely check them out .Best experience I've had with buying my first home . Thank you Caldwell & Taylor for being genuine and making the process easy .

Had a great home buying experience thank to the help of Anthony Taylor. I had originally began the…read moreprocess in august with another realtor and within a 4 month process, I got nowhere! I found Anthony told him exactly want I was looking for and he hit the market guns a blazin. He educated me on what to look for and how to get the most for my buck. It only took 2 week to find my perfect match and 45 days later I am happy to say I am officially a home owner. Thank you so much for the time and effort you put in finding MY HOME, I couldn't be any happier you setting me up with this next chapter in my life. 10 STARS hands down!!!

The owner of the home we are renting recently switched property management companies. I had already…read moredropped off/ payed rent for August in the form of a cashiers check and dropped it off at Z property management office on anacopa rd. Literally on my way home, I got a notice in the mail that the owner was now with another company and I needed to pay August rent to the new company (we paid for august rent by I believe July 27 or 28th). I contacted the new manager of Z property, and asked if I could either pick up the cashiers check or if they could still make sure the owner got our rent payment. I was told via email they would be able to get the rent we paid to the owner of the home...well apparently they cashed the check and still have yet to pay the owner as they had said they would do (its now august 11th). This company is and has been shady as hell since we moved in last may 2022....and I wouldn't refer them to even my worst enemy at this point. Thank God the owner decided to go with a different company!! I pray they will still stand by their word in the email, and get the owner the rent we paid....but if they haven't given it to the owner by this point, I doubt they ever will. Karma is a b***h and I hope they get what they deserve if they just cashed my check and kept the money ......

I was looking for a management company to help me rent out my home and manage all the needs of my…read morerenters as it was too much for me to handle. Z Property Management made my life so easy from the screening process to getting repairs done with as little involvement from me as possible. They rented my house for more than I was anticipating which was great!! I would recommend Z Property Management to anyone who is looking for a professional & friendly property management company. They will take care of you and your renters!