Westbrook National has been a sense of relief, as though you can just breathe and not be stressed…read more You can feel the attention and love from just a phone call. When I met Winston, it came full circle that his professionalism, kindness and attention was honest and real. Samantha and Winston are an excellent team and appreciated for all that they do inclusive of creating a safe, warm and family oriented environment. I highly recommend Westbrook National. Thank you Winston for being who you were created to be with blessing us with your sincere kindness and professionalism.

I highly recommend Westbrook Property Management for all your property management needs. After…read moretrying several different management companies, I can confidently say I finally found the right one. Winston is truly exceptional--professional, reliable, and someone you can genuinely trust and count on. He communicates clearly, follows through on every detail, and treats your property with the same care and attention as if it were his own. If you're looking for a management company that delivers peace of mind and consistent quality service, Westbrook Property Management is the one. I couldn't be happier with my experience!

Beau is amazing. Loved when we rented a house from him. Have a great overall experienceread more

Not a good experience as a tenant. I rented one of their homes in Hesperia for 1.6 years. The…read moreelectric panel was old and needed replacement. Frequently, my family and I were without electricity in various parts of our home. When a handyman was called out, he told us that it was a safety hazard to live in the house with those electrical problems. However, they never did resolve the issue. There were other instances like this, like the insane amount of mice droppings we found on top of the dishwasher before we moved in. Having to defend our case to get simple things repaired or replaced became too redundant and a bit humiliating so we eventually moved out. As a real estate professional myself, I couldn't recommend this company with a clear conscious.

The owner of the home we are renting recently switched property management companies. I had already…read moredropped off/ payed rent for August in the form of a cashiers check and dropped it off at Z property management office on anacopa rd. Literally on my way home, I got a notice in the mail that the owner was now with another company and I needed to pay August rent to the new company (we paid for august rent by I believe July 27 or 28th). I contacted the new manager of Z property, and asked if I could either pick up the cashiers check or if they could still make sure the owner got our rent payment. I was told via email they would be able to get the rent we paid to the owner of the home...well apparently they cashed the check and still have yet to pay the owner as they had said they would do (its now august 11th). This company is and has been shady as hell since we moved in last may 2022....and I wouldn't refer them to even my worst enemy at this point. Thank God the owner decided to go with a different company!! I pray they will still stand by their word in the email, and get the owner the rent we paid....but if they haven't given it to the owner by this point, I doubt they ever will. Karma is a b***h and I hope they get what they deserve if they just cashed my check and kept the money ......

I was looking for a management company to help me rent out my home and manage all the needs of my…read morerenters as it was too much for me to handle. Z Property Management made my life so easy from the screening process to getting repairs done with as little involvement from me as possible. They rented my house for more than I was anticipating which was great!! I would recommend Z Property Management to anyone who is looking for a professional & friendly property management company. They will take care of you and your renters!

I trusted Nabeel and Cassie to manage my first home while I was stationed away. Unfortunately, my…read moreexperience was extremely disappointing. The tenant they placed in my property stopped paying rent early in the lease and remained in the home for months during the eviction process. Throughout this time, communication was poor, concerns were not addressed in a timely manner, and important property management responsibilities were overlooked. I later discovered issues involving lease compliance, move-in documentation, maintenance concerns, renters insurance verification, and unauthorized pets that were not properly addressed. The lack of oversight ultimately resulted in significant property damage, financial loss, and unnecessary stress. When I finally regained possession of my home, it was left in poor condition and required extensive cleanup and repairs. I hired a property management company to protect my investment, but based on my experience, Nabeel and Cassie failed to provide the level of management and accountability I expected. I would not use their services again and would encourage other property owners to do their research before trusting them with their property.

Unfortunately, my family's experience with this company was far from positive. They represented our…read morelandlord, and instead of acting as an effective middleman, they often added to the confusion. There was constant miscommunication between the landlord, the management team, and myself. I'd get calls directly from the landlord even though I was told management was handling things -- clearly, they were not. One of the major issues we dealt with was recurring electrical problems in the home. Management acknowledged that the main light box (where the house receives its electricity) needed to be replaced, yet they allowed it to remain unfixed for an extended period. Many of the other issues in the house were also not addressed in a timely or professional manner. Despite always paying rent on time -- and even fixing several things out of my own pocket -- we felt completely abandoned as tenants. The workers they sent out were never from reputable companies; they were more like temporary handymen doing the bare minimum to get things working -- until it all broke down again. While management did at least answer their phones, they rarely took meaningful action to solve problems. They failed in their role as intermediaries between us and the landlord. Overall, I wouldn't recommend this company based on our experience. Their lack of follow-through and care made our time renting with them very difficult.

My family and I were looking for a home for rent, we seen a listing for a home on their website so…read morewe scheduled a viewing of the home. Casey Motley was the property manager that helped us with the whole process and made it super easy and fast. Casey made sure that everything worked out the way it was supposed to and he made us feel like we were family. I would definitely recommend MGR Management and Casey for anyone looking for a home. Thank you Casey, the kids are still excited!

Avoid this company at all costs. If you value your property, your time, your money, and your peace…read moreof mind, stay far away from MGR. I own multiple buildings and have worked with thousands of companies over many years in business. I rarely write reviews, but my experience with MGR has been one of the most frustrating and financially damaging professional experiences I have ever had. In March 2025, I contacted MGR for information regarding property management services. The CEO, Michael Rademaker, personally called me and assured me that MGR was "the best management company in California." He repeatedly told me that if I ever had any concerns or issues, I could contact him directly and he would help personally. Unfortunately, the reality was completely different. My property was assigned to Melissa A. Sheridan. More than a year later, critical issues remain unresolved. Despite repeated requests, tenant contracts were not properly reviewed or understood. I received multiple different versions of CAM reconciliation calculations, many containing errors involving tenant and owner responsibilities. Even after numerous discussions and corrections, the reconciliation process for 2024 and 2025 remains unresolved well into mid-2026. Communication has been one of the worst parts of this experience. Emails, texts, calls, and voice messages often go unanswered for weeks. When responses do come, she usually promises that things will be handled "next week." After hearing "next week" for over a year, it became clear that nothing was actually moving forward. About a month ago, after asking what legal action might be necessary to recover outstanding funds, I was met with yelling over the phone instead of professionalism or solutions. I was told the matter would be completed by Monday. That was a month ago. Since then, despite many follow-up attempts, there has been no meaningful response. What disappointed me even more was that the promises from leadership meant nothing. I called and left messages for Michael Rademaker multiple times. Despite previously assuring me that I could reach out directly if problems arose, I never received a response. When I called the office, I was told he was there, yet my calls still went unanswered. This experience has cost me time, money, energy, and unnecessary stress. Property owners hire management companies to solve problems, communicate professionally, and protect their investments -- not to create more problems while ignoring their clients. I have worked with countless companies throughout my career, and this has been one of the most disappointing business relationships I have ever experienced. If you are considering trusting this company with your property, think very carefully before signing anything. No property owner should have to beg for communication, chase basic accounting answers for over a year, or feel ignored after paying for professional management services.

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We had a wonderful stay at the Rosarito Beach location. The condo was clean, big and had wonderful…read moreviews. You'll be right in the middle of everything. We hate to have to go home, I will 100% be using Express Property Management in the future. If you're considering a stay, you can't go wrong with the locations!

MGR Real Estate is a great brokerage to do business with. The agents are very professional and…read morework hard to make sure their clients are satisfied. My husband and I sold and bought a house through Dave Johnson @ MGR and he made us feel very comfortable and protected throughout the process. I would be confident recommending their brokerage to any person looking to buy or sell real estate.

MGR is the best!!! The customer service is amazing and the…read morewhole office is so friendly! I believe it's the best Real Estate company in the high desert. Whatever you need, selling your home or searching for commercial property. MGR in victorville will get it done! Professional and so knowledgeable.

Thank you the Provest Realty team for always following up in a timely manner with our concerns. You…read moremade it very easy to lease one of our units in such little time. Glad we chose you as our property management Hesperia . Thank you

This is the worst rental company I have ever worked with, would not speak to us by phone. My…read morehusband is a veteran and they even were very unprofessional with us and lied and told us that they got a hold of the owner and he said no to a pool, they never spoke to them and threatened to evict us. They are such a bad rental company if you don't have to work with them don't. You will lose your money. They try and keep it and charge you for everything. they charge you a monthly fee for filters that they never showed you how to do the installation even after they said they were coming to help. They do nothing but take your money. This is the worst company. They were so bad that they lost the contract with the owner because of their lying and rudeness..

We have used Leanne and her team to manage our vacation rental in Big Bear for 4.5 years and have…read morehad a wonderful experience. I am very plugged into the Big Bear rental community and have used other property managers in the past. I have also stayed as a guest in vacation rentals in Big Bear prior to owning my own. I was told years ago when we were looking for a new manager that Leanne was "best on the mountain" and after 4+ years I have to say we agree with that sentiment. She has her own properties up in Big Bear as well so she really understands what's important. She has somehow managed to form a highly effective team which is no small feat in Big Bear as it is often difficult to find hard workers! That alone is very impressive. Leanne has kept our place booked consistently these last 4 years even with all the challenges of being on the mountain (fires, blizzards, road closures, etc). If I ever reach out directly to Leanne she always responds promptly so she is very accessible to the home owners. Some of the reasons we left our last prop manager were because we were getting bad renters, last minute cancellations, and they did not support a higher end of service we wanted to provide (more amenities, personal touch, etc). With Leanne everything runs very smoothly and we have never been told they could not support what we wanted to do. I recommend Leanne all the time to others and some of my friends are also using her for their vacation rentals as well. If you are looking for a property manager I recommend interviewing 4-5 as they all vary and you want the best fit for your situation. Leanne was so easy to talk to and I read her management agreement in advance before deciding. You can learn a lot about the different PMs by reading there contracts!

A few clarifications are needed in response to the owner's reply, since it introduces claims and…read moredetails not part of my original review. On the wildlife issue: Whether it was rodent or bat droppings isn't the point -- either way, it's a health and safety hazard, and that's what my review addressed. On timing, we were told cleaning was signed off around 3:40-3:50 PM and we weren't given access to the unit until nearly 4:00 PM. By the host's own timeline, that leaves only a 10-20 minute window for this to have happened after cleaning -- or the unit wasn't properly cleaned to begin with. Either way, it should have been caught before a family with small children moved in. As for the house rules disclosing general wildlife possibility in Big Bear: a blanket disclosure doesn't excuse an active, uncleaned health hazard in the room our kids were about to sleep in. On "solution after solution": When we first called the property's staff, we were told there was no reported active issue at the unit -- no remediation or transfer was offered at that point. It was only after we contacted Airbnb support directly that a possible move to another property came up, and by then we chose to stay with family instead rather than lose more time getting our kids settled. To be clear, we never requested compensation, a discount, or anything beyond the refund for the booking we could no longer stay at and the playpen deposit. The mention of a future discount, and later a free stay at the owner's personal cabin, were both raised unprompted by her staff and the owner -- I only followed up to ask about the discount after her team had already brought it up, and we ultimately declined the cabin offer. On the Venmo/deposit point: This wasn't in my original review because it wasn't relevant to it; the owner raised it. For accuracy: we received both the Airbnb refund and the playpen deposit refund in full. The mismatch was in urgency -- the deposit was requested and paid promptly to get our kids settled, but getting it returned took three follow-up messages over a full day before it was processed that night. On the unannounced visit: While I was upstairs on the phone with Airbnb support trying to resolve this, the host sent an unfamiliar man to the property without confirming who was there or where. My wife and our two young children were downstairs. Regardless of exact positioning, having a stranger show up unannounced during an active safety complaint is not okay. On the personal outreach: We heard nothing from the owner personally until after this review was posted. At that point, she called, left a lengthy voicemail, and sent numerous long texts to my personal phone. Some of what was shared in that contact was inappropriate and unrelated to the situation, and I won't detail it here out of respect for her privacy -- but the manner and timing of it were unprofessional. Our original review reflected an accurate, factual account of what happened. We stand by it and won't be engaging further in the comments.

I can't thank Angela enough for making a stressful process so easy. From our first meeting to the…read morefinal closing, She kept me informed every step of the way and handled every detail with total professionalism. Angela's communication was prompt and clear, and I never felt left in the dark. Angela helped me price my house at the correct price according to the market which helped it sell fast and above the market value. I highly recommend her services to anyone looking to sell their home or purchase one as well!!

Knowledgeable, fast and efficient! Angie knows what she's…read moredoing and is a pleasure to work with.