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    Realty ONE Group Empire

    4.0 (4 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Realty ONE Group Empire

    Buyer's agent

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    Gennaro's Plumbing - Water heater platform after demo was done. Ready for drywall patch job.

    Gennaro's Plumbing

    (338 reviews)

    I just got a house and the kitchen sink was backed up. Luckily I remembered to try to use the Home…read moreWarranty with First American and they had Gennaro's Plumbing come out to take a look within a couple days. I looked up reviews first and was pretty worried. When the gentleman showed up at my door he was on time within the time frame, very professional and was extremely kind to my dog which I was going to lock up to give him room to work but he had his own dogs so he was very friendly with my pup. He then checked the sink and immediately knew he had to snake it so he got his tools from his truck and ran the hot water + snake at the same time and ran the entire length all the way to the street just to make sure it all got cleared and voila! It was cleared and when he pulled out it he showed me there was dried up grease clogging up the pipe at the very end which a little bit came back out when he pulled the snake out. Overall my experience was extremely professional and extremely kind. I cannot possibly expect a better service from any company. I am very happy with the service I received!! I give Gennaro's Plumbing 10/10!!

    I requested services from Gennaro's Plumbing as my refrigerator was not cooling. The company sent a…read morePro Dry contractor in a white van. The person advised that Gennaros sent him. They were at my residence for about a few seconds after they let me know that they were only there for a leak which was fully explained prior to their arrival that the issue was that the refrigerator was not cooling. Also the only "tool" the contractor had was a roll of blue tape. Use this factual information for your planning purposes.

    AC Plus Heating & Air

    AC Plus Heating & Air

    (278 reviews)

    The original estimator Ryan was very nice and caring. He showed me that I needed a new system and…read morehe worked with my budget. I was having surgery that day and he had an emergency same day service so I can have a cool house when I came back from the hospital. Larry Zuniga was my technician and he had 1 other person helping. I left them at my house while they did the new installation and took old system I went to the hospital for surgery. THEY ARE AWESOME PEOPLE TO WORK WITH THEY ARE CARING AND VERY KIND AND UNDERSTANDING. I will definitely call them when I need my system serviced. I HIGHLY RECOMMEND THEM FOR ALL A/C OR PLUMBING NEEDS. THEY ARE GREAT/AWESOME PEOPLE.

    I scheduled a maintenance/cleaning appointment 3 weeks ago…read more We agreed on a date and I was told the technician would arrive between 8:00am and 2:00pm. By 2:10pm I called the office since there had been no call or update. I was told the tech was out on another hi that had taken longer than expected and he should be able to get to my home "soon." I expressed my dismay at the fact I had not had any communication from the tech. I also asked how long the service would take once the tech did arrive. I was told it would take about 90 minutes. I had already waited all day and now I was expected to spend another 90-120 minutes waiting for the tech to arrive and perform the service!! I found this unacceptable! I said i would need to reschedule but would need a morning appointment time. I was told they could come the next day, but, once again, I would have to be available between 8:00am and 2:00pm!! No way was I going to devote another day of waiting and wondering if the tech would appear!! I used AC PLUS in the past and was very satisfied with their service. Unfortunately their customer service has declined since I last used them and they are not as reliable as they once were.

    Delo Air - Kitchen Hoods, Air Balancing & HVAC

    Delo Air - Kitchen Hoods, Air Balancing & HVAC

    (13 reviews)

    These guys saved me this summer! I was having poor performance with my AC ever since I owned the…read morehome. After have other HVAC companies come out and basically tell me that everything looks fine and it was as good as it got I'm glad I found Josh and Delo Corp. Christopher came over and found the root cause of the problem, poor ducting installation and an open tee that was dumping cold air into my hot attic. I couldn't believe that nobody else including myself never caught these problems sooner. Even though my attic is very cramped, Christopher did a great job maneuvering around and fixing the problem the right way. I would definitely recommended them because they do a very professional job and don't take any shortcuts.

    Restaurant owners: Avoid Delo Air!…read more "The time I'm talking to you takes away from doing your report." That was Josh's response when I asked when he would send the air balance report holding up my restaurant inspection. Hiring Delo Air was one of the biggest mistakes I made while preparing to open my restaurant. Appointments were unreliable. Josh initially scheduled a morning visit, then denied agreeing to that time and changed it to the afternoon when I called. On another occasion, he said he would come after a job in another city. We waited all day, but he never showed up, gave us no update, and did not answer our calls. The initial inspection did not seem thorough. I was first told the bearings needed repair and that we would receive the report once the makeup air unit was working. My husband completed that repair right away, but communication remained poor. Three days later, they returned and told us the pulley was also broken. We then waited another 3-4 days for the pulley to be ordered, while the report remained on hold. I repeatedly explained how urgently we needed the report. Instead of receiving clear updates or a reliable timeline, I felt our urgency was being dismissed. I had also texted Josh on Friday to let him know we had completed the repair we discussed. He did not read that update, yet later blamed the delay on our repair decisions and charged approximately $300 for Saturday's trip. I had communicated the repair status in advance, so I felt it was unfair to blame us and charge us when he had missed my message. Josh's attitude throughout the process was dismissive and unprofessional. It felt as though he knew we had limited options and acted like he owned the whole air balance report world. We were paying customers, yet we were expected to wait around, chase him for updates, and rearrange our schedules on his terms. When Josh finally said the report was finished, he told me he would only email it after payment of a Zelle request that included the Saturday trip charge. We finally received the report after repeated follow-ups. Receiving the report did not erase the missed appointments, poor communication, or stress this caused during our restaurant opening process. I would not hire Delo Air again or recommend them to another restaurant owner working toward an inspection deadline.

    Realty ONE Group Empire - realestatesvcs - Updated October 2026

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