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    Optimum Property Management

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    Paradise Family Realty

    Paradise Family Realty

    (27 reviews)

    I trusted Nabeel and Cassie to manage my first home while I was stationed away. Unfortunately, my…read moreexperience was extremely disappointing. The tenant they placed in my property stopped paying rent early in the lease and remained in the home for months during the eviction process. Throughout this time, communication was poor, concerns were not addressed in a timely manner, and important property management responsibilities were overlooked. I later discovered issues involving lease compliance, move-in documentation, maintenance concerns, renters insurance verification, and unauthorized pets that were not properly addressed. The lack of oversight ultimately resulted in significant property damage, financial loss, and unnecessary stress. When I finally regained possession of my home, it was left in poor condition and required extensive cleanup and repairs. I hired a property management company to protect my investment, but based on my experience, Nabeel and Cassie failed to provide the level of management and accountability I expected. I would not use their services again and would encourage other property owners to do their research before trusting them with their property.

    Unfortunately, my family's experience with this company was far from positive. They represented our…read morelandlord, and instead of acting as an effective middleman, they often added to the confusion. There was constant miscommunication between the landlord, the management team, and myself. I'd get calls directly from the landlord even though I was told management was handling things -- clearly, they were not. One of the major issues we dealt with was recurring electrical problems in the home. Management acknowledged that the main light box (where the house receives its electricity) needed to be replaced, yet they allowed it to remain unfixed for an extended period. Many of the other issues in the house were also not addressed in a timely or professional manner. Despite always paying rent on time -- and even fixing several things out of my own pocket -- we felt completely abandoned as tenants. The workers they sent out were never from reputable companies; they were more like temporary handymen doing the bare minimum to get things working -- until it all broke down again. While management did at least answer their phones, they rarely took meaningful action to solve problems. They failed in their role as intermediaries between us and the landlord. Overall, I wouldn't recommend this company based on our experience. Their lack of follow-through and care made our time renting with them very difficult.

    Z Property Management

    Z Property Management

    (12 reviews)

    The owner of the home we are renting recently switched property management companies. I had already…read moredropped off/ payed rent for August in the form of a cashiers check and dropped it off at Z property management office on anacopa rd. Literally on my way home, I got a notice in the mail that the owner was now with another company and I needed to pay August rent to the new company (we paid for august rent by I believe July 27 or 28th). I contacted the new manager of Z property, and asked if I could either pick up the cashiers check or if they could still make sure the owner got our rent payment. I was told via email they would be able to get the rent we paid to the owner of the home...well apparently they cashed the check and still have yet to pay the owner as they had said they would do (its now august 11th). This company is and has been shady as hell since we moved in last may 2022....and I wouldn't refer them to even my worst enemy at this point. Thank God the owner decided to go with a different company!! I pray they will still stand by their word in the email, and get the owner the rent we paid....but if they haven't given it to the owner by this point, I doubt they ever will. Karma is a b***h and I hope they get what they deserve if they just cashed my check and kept the money ......

    I was looking for a management company to help me rent out my home and manage all the needs of my…read morerenters as it was too much for me to handle. Z Property Management made my life so easy from the screening process to getting repairs done with as little involvement from me as possible. They rented my house for more than I was anticipating which was great!! I would recommend Z Property Management to anyone who is looking for a professional & friendly property management company. They will take care of you and your renters!

    Summit Leasing Group

    Summit Leasing Group

    (5 reviews)

    First let me start by saying my husband and I are an African -American couple. We have been blessed…read moreto be doing business with Summit Leasing Group since March of 2018. Charlie, has been so extremely helpful, patient, professional, and just a person with a heart of gold. He has proven several times that his business is not at all about money. He has gone above and beyond to help us and assist us whenever we need him. Any time anything is wrong or broken he has taken care of it in a very timely manner and with such professionalism! It is so rare nowadays to find a landlord that actually cares about family and not just there business or "collecting rent". Charlie definitely sees and empathizes with the needs of the family and makes things happen within reason. If it is in his reach he will get it done. We know for a fact that a couple of his clients (owners) were difficult people to work with, but Charlie remainders professional at all times and if that one didn't get accepted he worked with us until we were. We have moved from one location that he managed to another and he did not try to gauge our security deposit. Of course some wear and tear fees were deducted, but nothing unreasonable. Trust me we have been gauged before when it comes to that, and we are not the kind to leave a home dirty! We definitely respect the owners property. We just wanted to let it be known that in no way shape form or fashion does Charlie "discriminate" regarding race....age....or sexual preference. As previously stated we have been working with him since early 2018 and have never experienced it or felt any vibe from him regarding it. We would definitely recommend and refer Summit Leasing Group for you High Dessert needs when searching for the right home.

    We have been working with Charlie for past few years and our experience has been nothing but…read morepleasant and positive. We listed our home for lease with him twice and both times he worked very hard to place tenants in our house. We live out of town therefore we couldn't be there for repairs and any other things that needed to be done to make the house ready for tenants replacement so Charlie and his company took care of that meticulously. He is very organized and professional. Never felt any pressured or discriminated. Our tenants also are happy with him. We will list our house with him again if needed. Highly recommended!

    Optimum Property Management - propertymgmt - Updated August 2026

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