Read their BBB complaint and how they handle business when things go wrong. If they miss something…read more- especially a really big problem, they will turn their cheeks. They will remind you that you signed a contract that says "you cannot hold them liable if they are negligent during your home inspection." Do not be fooled by good reviews. Stay away. My inspection was performed by Alyssa Bills on 5/23/21. They ask that you are NOT there during the inspection and now I see why -- because nothing is truly being done and your money is being stolen by this company who talk about God on their website. Don't let that fool you. She only listed 1 thing as a priority repair on my report. I moved on 6/16/21 and my roof leaked on 6/19/21. While a tech was sent to my house to work my dishwasher on 7/5/21, it was discovered that a pipe was leaking in the basement, one of my water heaters was not only broken, but the pipes on it were loose. We have it on video. She never caught that all the gas pipes were loose from the water heater. The igniter was broken and we were running on one water heater the entire time. None were mentioned on the report. Then days later, my master shower started leaking into my kitchen ceiling. When plumbers looked at it it was reported to be cracked - a $8,000 repair. Chris suggested fixing it with a proxy and thank God I did not listen to him and I had a plumber open the drywall to look. Come to find out the bottom of the shower was cracked as well. Since it's fiber glass it has to fully be replaced. Two plumbers said they won't touch it. It needs to be remolded. 4 remodeling companies said the same. They said how did the inspector not catch that your shower was cracked - it was too obvious. They saw it within 5 minutes of looking at the shower. One was shock Chris suggested a Bandaid (proxy) because had we not open the drywall we would have had mold. My realtor talked to her plumber and he said the same. I have not been able to use my master shower since moving in and today is 10/1/21. If she had listed that the top was cracked I would have at least walked away from the house or ask the owner to fix the problem or ask to have a plumber look that the shower prior to closing. I lost out on all of these options. We have 5 kids and 1 has autism and needs a lot of therapy - who can afford to fix a shower, after buying a house, and taking care of a very demanding child who has tons of different therapies. Recently we had to fix a leak under my kitchen sink from a faucet and broken garbage disposal. The plumber told me there was a previous leak under the sink. Again, not mentioned on her report. He asked if that was not mentioned on my inspection and I said no and he was in disbelief. They have not offered to help. They do not care. So many things were not listed. Thousands of dollars put into a house and we have only lived there for three months. They want me to sign a document to get a refund. I finally saw the document but it is a documents that states that I can post a negative review if I get my refund or they can sue me. By law, you cannot slap a lawsuit on a consumer or is giving a truthful review. Stay away. They will bring up that you signed a contract that doesn't hold them liable for negligence. Read your contract and don't trust these people. You would think they were insured for big mistakes like this. My realtor said she will never recommend them moving forward because she saw how they left us stranded. This is the wording on the contract they wanted me to sign claiming it was for insurance purposes - on paragraph 5: I will make no public statements of any kind pertaining to the inspector or the inspection, except pursuant to a subpoena or as required by law. I will remove any comments I have posted about the inspection or the inspector from any online website, and refrain from ever making any such comments. if I breach the terms of paragraph 5, I agree to pay your reasonable attorney's fees and costs incurred in any related legal action.

We selected Discovery as our inspector due to the high number of good reviews and because the owner…read moreis a fellow veteran. Unfortunately, our experience was a costly disappointment. On 8/30/2018 my husband and I engaged Discovery Inspections to perform an inspection for a home with a contract signed on 8/25/2018. The inspection was performed on 8/30 at 7am. The report was received on 8/30 at 5:40 PM. On 9/1 we emailed Discovery with a list of our initial concerns about the report - primarily roofing, electrical, HVAC and pool related. Emails went back and forth on 9/2. With no resolution to our issues, on 9/4 (10/15 days into the contract due diligence period) we escalated the issue to the Discovery Inspection Manager and called third-party inspectors to take a second look at the roof, HVAC, pool and electrical. We received an email from the Inspection Manager on 9/5 that he was still researching our issues. We finally spoke with the owner of Discovery on 9/7 ( Day 13/15 days into the contract due diligence period. During the 9/7 call with the Owner from Discovery, he offered to reimburse us the cost of the third party inspections. At no time in any discussions or emails with Discovery was an offer made to re-inspect the property. At no time during the discussion with the Discovery owner did he stipulate any conditions on the refund of the additional inspections. On 9/13 we received an email from Discovery stating "attached is release form that needs to be signed prior to your refund. Once the release form is signed and returned to Discovery Inspections, we will then process the refund. " We did not sign the release nor did we ever receive the promised refund. On 9/27 we closed on the property and entered the home for the first time since the inspection. OMG! We found several very expensive issues (water damage and wood rot to wood ceilings, HVAC components running on extension cords, signs of significant water intrusion, etc) estimated at more than $10K that had not been caught by the inspection. On 9/28 we documented the issues and notified the Inspection Manager at Discovery via email. No response received. On 10/10 we followed up with the Inspection Manager at Discovery. We were promised a call by the end of the day. We did not receive the call. On 10/11 I called Discovery and requested to speak with the owner. On 10/12 the owner finally called me to discuss the issues and asked what I wanted. We explained due to the sheer number (18 of which 14 are major/costly/safety issues) of inspection deficiencies we required Discovery to honor the 200% no questions asked guarantee advertised on the Discovery.Com website. "We feel so strongly that you'll be satisfied with our inspection service and our inspection report, we offer therefore a 200% guarantee. Here's our promise: you will be fully satisfied with our performance at the end of the inspection, or we will refund your purchase and pay our competition to conduct a second inspection." On 9/17 the Discovery owner, Inspection Manager and original Inspector visited our home to see first hand all of the issues. At the conclusion of the visit an offer to reimburse the inspection cost but not the extra roofing, HVAC and pool inspections we had to order because we could not get a timely answer from them was made. The owner agreed there were deficiencies in the original inspection. We again requested Discovery to honor the 200% guarantee on their website. They refused. As of this date, the guarantee is still on the website. There are no stipulations or qualifications concerning the guarantee anywhere on the website. The contract we signed stipulated (#6) any issues or claims we had against the inspector be brought to Discovery within 14 days. We notified Discovery within 1 day of receiving the report and again within 1 day of the second group of concerns found when we closed on the home. Discovery never made any offer or attempt to re-inspect and indeed it was not until the contract due diligence day 13/15 that we even got to speak with the owner concerning our original concerns!

Kevin is professional, thorough and timely. The report is well organized and easy to spot items…read morethat need attention. My clients are happy, I am happy! Thank you, Saxby Building Inspections.

I am disappointed, in my opinion it was insufficient. My first home is in the middle of nowhere WV…read moreand I had Fortress Inspections do my walk through . I thought, at the time, it was maybe too in-depth but I was naive (Shout out to Fortress Inspections in WV - it was amazing) then I bought my second house in GA. The realtor (a whole other fiasco, Dwelli) set up Saxby. I lived 6 h away and the day I saw the house for the first time was the day of the inspection. I noticed during the inspection there were obvious things that were not noted in Kevin's report. So much that when I wrote back to the realtor, she thought that my notes were Kevins and I had to reply, no these are what I found that he didn't such as a damaged/irregular glass on the front door. I did not persist too much and went with it because it was already falling faster than my hopes and dreams for an easy transaction. One major thing was the outside AC unit looks like death and there was no notes in the report, this may be up to SOP for inspection reports but I thought it was worth noting due to the importance of AC in GA. Now that I have moved in, A LOT was missed. Windows not operating at all, broken fixtures, and I am thinking this is a shame this much was missed. And the AC unit When I did the inspection in WV, it was less than 1/2 the price and the gentleman had to travel far. This inspection was not only a percentage of the quality of my house in the middle of nowhere but also expensive. I am not pleased. I want to be fair and maybe Fortress goes above what is required but for the price that was charged by Saxby, I expected more.

HIRE THIS COMPANY! I've lived in this area for 28 years and never have I come across someone with…read morethis much professionalism and knowledge! The inspection he did was the most thorough and detailed I've ever seen. He found items other inspectors missed on our pre-drywall inspection. We should have had him come first! He will be our go-to for here on out. Always! He knows code. He knows his stuff! Hire him and be done, know that you hired the best. I'm serious. Don't even consider another company. I've owned seven houses and had interactions with others. This is the one you want to inspect your house!

Richard Dias (PowerWorks Inspections) is the absolute BEST home inspector! He does a very thorough…read moreand high-quality home inspection. My husband and I were very impressed and learned a lot from him. Most important I could tell that he is a genuine and honest person who was truly looking out for our best interest. Richard went above and beyond our expectations. He walked us through pointing out everything and answering our questions. Finally, a comprehensive report with pictures and recommended repairs was submitted to us the same day!!!! He also went above and beyond by providing us with a separate list of all appliances in the home and their serial numbers that we could use when registering for homeowners insurance. His prices are fair. He is worth every penny, if not more. We will continue to use him and we will definitely recommend him to anyone that will listen. If you are buying a home, I don't think it's possible that there is a better home inspector in the Newnan, Sharpsburg, Peachtree City, Fayetteville area than Richard Dias.

Stan was amazing! As a first time homebuyer, I was very nervous and anxious. He was so kind,…read morepatient and thorough. I received my report in less than 24 hours! The quality and presentation of the report was fantastic. The report came along with a quick video to help newbies such as myself understand the report in its entirety. I am so impressed with this company and glad that my realtor suggested them. I could tell by the professionalism that the owners of this company takes pride in what they do. Added bonus: I was able to schedule my appointment online.

Jones-Warren Home Inspection Services was very professional and responsive. They were able to get…read moreme scheduled for a home inspection quickly. They allowed me to meet with the home inspector at the beginning of my time slot. Stan (my inspector) was very thorough and provided a lot of valuable information to me as a first-time home buyer. The in-depth report was available within 24 hours. It was easy to read and comprehend. I would definitely recommend using their services.

Melvin and his team are great and very responsive. We used them to do a pre drywall inspection of…read moreour new construction home and I am so glad we did. He completed the inspection in the morning and by the evening we had a full report with pictures and explanations that we immediately sent to our builder to correct. I'm so glad we choose Melvin for this. We will be having him come back out to do post drywall inspection before we close!

They are very detailed in their work. I love that they are friendly and knowledgeable. They will…read morework until the issue is resolved.

DeAndre was very thorough during his inspection of my new home. He took detailed pictures and…read moreprovided a thorough report the same day as the inspection. He also was extremely responsive when I was comparing rates and availability of several inspectors. I would definitely use him again.

This review is long overdue...I've been negligent....and my apologies for that! Ross and BJ were,…read morehow can I say this? EXTRAORDINARY!! When they got behind schedule for the promised arrival time, due to their dedication on completing an earlier job properly - they kept us informed - which we appreciated and understood. When they arrived, they had everything readily available to complete the job. They explained what needed to be done thoroughly and still patiently tolerated my hovering and questioning while they worked. They identified why our "not so old" hot water heater failed and fixed that problem too!! When finished, they cleaned up their work area, better than it was before and gave us a discount on the promised price!! I cannot give them high enough praise! Look no further for any of your plumbing needs...you've found the ones to trust in Ross Plumbing!! We have already referred them to others and I know we won't be calling anyone else!

We had such a great experience working with Elbert. He was incredibly thorough and detail-oriented,…read moretaking the time to walk us through everything he found and making sure we understood everything. He was easy to communicate with, responsive, clear, and willing to answer our questions. On top of that, he's a kind and approachable person, which made the process feel much more comfortable, especially as first time home buyers. I would absolutely recommend Elbert to anyone looking for a trustworthy and knowledgeable home inspector.

Elbert was extremely thorough, professional, and a pleasure to work with during a stressful time…read more We recommend him to anyone in need of an inspection!