Bill B Aaron and his…read morecrew did a wonderful job. After they replaced the chimney cap, Aaron removed the dead birds from the water heater flue and vacuumed out the chimney. One of his guys cemented the hole back up after they removed a large brick that was blocking the whole. Aaron advised getting a carbon monoxide detector which we will soon. The chimney cap looks great and we are very grateful.

Aaron and his crew did a fantastic job with our fireplace and chimney. They were all incredibly…read morefriendly and proficient. He had to deliver some bad news to us about the reality of our chimney and its ability to be used for wood burning, and did so without trying to upsell or mislead us. In a word, they were supercalifragilisticexpialidocious!

If you have a pellet stove this is the company you want to call for service. I called this…read morecompany because it is locally owned and operated. I asked for a inspection of my pellet stove and to do what was necessary to get it ready for the coming cold season Butch Barkley arrived with his team and did a thorough cleaning and checked all of the components. He is trained,certified,and takes pride in his work. The team focused and left everything clean. A fair price and no attempts to sell any ancillary products.

He was prompt to reply to my request even over memorial day weekend. Got me on the schedule within…read moredays. Was professional and courteous. Repaired our issue for a reasonable cost. Thank you!!

Jim, was scammed by an internet stove company and then had some cash problems but he finally sent…read moreback all the money I had paid him for a new stove installation. I had to have a wood stove installed by another compay but it cost me a lot more than Jim was charging. So I am revising my review, he is not a scammer and I was satisfied with his chimney cleaning services last year.

DO NOT HIRE! The damages they caused to our roof and property are extensive and they refused to…read moretake responsibility. They would not give their insurance information to cover their liability. What's worse is they were rude and disrespectful multiple times throughout our efforts to resolve the mess they made of our property. They let concrete splatter all over our new roof, the sidewalks, and the entryway. When they had an opportunity to clean it up they tried to blame us, the owners, because we needed to withhold payment to resolve their issue. Horrible experience with no accountability whatsoever. The fireplace insert was installed crooked and isn't secure. They didn't even wire the blower fan to work properly. In addition there were 3 boxes that came with the fireplace that were necessary for the installation we set up for them right at the opening and they didn't even open the boxes! Absolutely horrendous experience! Do not hire.

On time, thorough, efficient, pleasant. We've used them for a number of years and are very…read moresatisfied.

These guys are the real deal - if you are in doubt, doubt no more and read…read more We reached out to 3 different companies to perform cleaning and level 2 chimney inspection and cleaning for a home we recently bought. 5 fireplaces, 4 gas inserts, one log burning, all in a historic 1870s home. Being out of state, we used Yelp and read good things. Pricing wise, they were not the cheapest, but there is a reason. FireTec was super communicative on what we are to expect, and super responsive to questions. They called to confirm the day of appointment, and showed up on time, masks on, shoe covers, and armful of floor pads and coverings (more on this later. The tech came and was friendly, respectful of the COVID situation, and careful with our home. Every fireplace they worked on was meticulously prepared and protected to ensure no damage or dirt would get on our floor. During the visit, they even updated me on findings as they went along and also how they were going to charge me less than estimated as certain chimneys did not require the level of inspection requested or originally thought to be needed. At the end, 3 of our gas inserts needed new control modules as the batteries leaked and damaged the units. They showed me the issue and again were transparent on what was needed. Now, I could leave the review as is, but this is what going above call of service means. The tech, bothered with a small finding in the video inspection, called me back after he left asking if he could come back and recheck one of our chimney. I am glad he did, as he discovered that one of our fireplaces was blocked off by previous owner, and it was not safe to be used. Being a father with 2 kids in the house, this is the kind of service expected. FireTec ordered the new gas inserts control modules and called me much earlier than the scheduled appointment asking if I was available to get the gas inserts fixed with the new control modules. Apparently their tech was freed up and available. Fast forward, our fireplaces are clean, inspected for safety, and gas inserts working as expected. And as if that wasn't enough, they send a thank you card. This is how you are customer centric. It's hard, but not impossible!

Dave is wonderful! He really knows what he is talking about and inserted our gas logs. Super…read moreclean, super friendly and a beautiful wood burning fireplace converted to a beautiful gas fireplace! Would highly rec

Dave came out and cleaned our two gas fireplaces. Very thorough and professional. Explained…read moreeverything he was doing and how to maintain my fireplaces without his assistance. I would definitely recommend.

Unable to help me with a simple chimney cap installation. Very disappointing,read more

Installed the perfect fireplace for us at the best price.....Thanks again Michael…read moreYour Company is FANTASTIC!!!!!!

These guys are awesome. They have a great selection for what seems to be a standard price. Love…read moresupporting a small family operation. The owner Herbert must be in his 80s or maybe even further along in life, but he comes out and does the estimates himself still. He is awesome and the installation team was great. Super excited about our would insert stove and it has been working fabulously for four months. I noticed a small leak down the chimney and Herbert got his men on it immediately. I would definitely buy from these guys again.

CUSTOMER SERVICE AT IT'S BEST!!!! Howell Craft installed (perfectly) a wood stove for us in 2014…read more After 2 1/2 years of use, it began to operate less efficiently due to normal use and needing a good cleaning. I contacted them on a Thursday during the coldest spell of the winter, and the freindly lady who answered the phone assured me that I'd hear back with a service date asap. They called the next day, and their tech Dan came out on SUNDAY !!! Who does that in this day and age??? These guys are the best!!! Very knowledgeable, friendly, and honest!! Don't bother checking elsewhere!!! Howell Craft has my business forever!!!

If you need a fireplace or chimney work done then Anderson Chimney Fireplaces is the only place to…read morego. I had my old fireplace turned into a ventless fireplace. Geron the owner came gave me an estimate and was extremely nice and very helpful in selecting the type of ventless unit to get. Geron came with one worker and spent about 6 hours working. They put down drop clothes and where very neat and clean. After they where done it is as if they where never here, as every single peace of dirt was cleaned. Anderson Fireplace was extremely professional and do an amazing job. I had gotten there name originally from 2 of my neighbors. If you need a fireplace or a ventless unit or any chimney work done shop no more give Geron a call and set up a house call. You won't be sorry he is the absolute best. I will defiantly be using them in the future.

Excellent work at a reasonable rate, and was able to start work within 2 weeks of outreach! Charles…read moredid brick pointing service for us, mostly redoing a past shotty job. Came first for a free quote, pointing out what was mishandled and how he would amend. Fully recommend. Thank you!

They didn't service my area. No review able to be given. But they did reply promptly.read more

No. I would not use them again. They made a real quick buck and NEVER followed up or called…read more Felt I was Overcharged- they requested CASH. Payment of 100.00 on the spot with no prior charges discussed! Rip off .

Bonding product used was applied the thickness of a dime in several areas, half of what spec called…read morefor. The chimney crown was repaired but slanted inward allowing water the penetrate bonding. Bonding started to detach from brick due to thin, 1.3mm, application and water intrusion from poor reconstruction of chimney cap. Industry standard ASTM C887 states properly applied bonding application has a life span of 15-20 yrs. This application failed at 6 years. The rating of 1 star is generous. Should be -2.