We recently experienced the second water damage in our home caused by a leak. Our first experience was with a large company (you see their vans all over town) our insurance company hired. It was frustrating; they left us waiting for repairs, They didn't show up when they said they would, and what we were left with when they were done was lacking to say the least.
This recent experience was completely different. We called Summit directly (no you don't need to use the company your insurance agent says). Summit quickly responded. They were professional, punctual, reliable, and compassionate.
Their mitigation team quickly removed all damaged materials and made sure that no further damage could take place. They left the bathroom where the damage took place clean and neat.
They then returned and made the repairs quickly and with such high-quality that we were blown away at their attention to detail. With the first repair, I had to fix mistakes, and correct sloppy work. Not this time!
I learned that Summit, a locally owned and operated businesses began as a home repair business, which explains their level of professionalism in the completed product.
They have built a business that attracts qualified employees who they invest in. Employees who enjoy their work and take pride in customer satisfaction.
Summit is without a doubt the best company to call when you need help, I speak from experience.
Thank you for going the extra mile, for the dedication and attention to detail. You turned a problem into a blessing. Our bathroom looks amazing! read more