Issues: VERY IRRESPONSIBLE.....
NOT showing up for meeting appointments. REFUSING to give cost and no contract. Just kept saying "it was going to be a lot!!!".... NOT protecting heirloom antique furniture, etc, and then stored on wet deck with a sheet of plastic that kept blowing off causing water damage to stereo, printer, air purifier and, of course, several antique pieces. I had to call him two different days PLEADING to PLEASE come and secure the plastic down. On the third time, he told me "DO IT YOURSELF!" I would have if I wasn't 72 yrs old and disabled! I had to hire someone to wipe off as much water as he could. He also put the plastic down, completely covering and securing plastic which never came off even during rain storm.... Charlie dumped several soaked runners and rug piled on top of each other into the tub ripping off most of the shower curtains. They were never dried off, became moldy and and full of mildew. If they hadn't been covered, my caregiver could have taken them to cleaners. Now they had to be replaced! ...He kept hounding me every time he came if I was going to give him a 5 star rating! ...Also, I agree with previous //// rating ... Furniture was scratched, edges chipped off, oak and mahogany heirlooms and antiques stained!!.... Lastly, when all furniture was cleared out to deck and storage room, Charlie left me to sit in a hard dining room chair and nothing else for THREE DAYS!! I was in tears. I told him my recliner is used 24 hrs a day and to please put it back. He said he wasn't moving it again. Later, his assistant came back to put recliner back. Charlie was not happy about that.... I asked him to put all things he put on rainy deck into the empty room next door with other furniture to stay dry. Again, he said he wasn't going to move it again. .....He should have just put it there in the first place!! ..... And for the fun part, two of the dining room chairs have disappeared!!!! Property manager checked the room and we discovered some items left in there but no dining chairs!!! How does that happen?? ....FINALLY, on the last day (which stretched out from original one week to three weeks!!) he was there, I got a bill for $4995.00!!! I asked several times for itemized charges. He will still not send me an itemized accounting....
Ps. Before Charlie left, he asked if I was going to give him a 5 star rating. Said he really needed it. I wouldn't have given one star if I had the choice...
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