This company obviously doesn't care about its reputation, they will not return a call once a job is…read morecompleted. I would not pay until the grout is dry and to your satisfaction. I had a shower recaulked and a tile counter re grouted. The shower was only caulked around the base so discoloration and peeling was left up the walls and seat. The counter looks worse than it did to start. I understand they only remove a little old grout but it was soo little you see the old thru the new. They did not remove the old caulking, they just smeared grout over it. There are holes and cracks around the sink and the grout wipes out when you wipe the counter. Save yourself a headache and find another company. I have left multiple messages for the owner and district manager and still have not had a return call.I would be happy to share pictures. ​

From the owner: Locally owned and operated tile and grout restoration and cleaning service. Serving the entire…read moreWillamette Valley. Bonded, licensed and insured. Highly trained technicians. Free estimates.

Fabulous work. I absolutely loved the level of service I received! The guys were great.read more

Our house smelled like a campfire after the recent wildfires, so we wanted to get our air ducts…read morecleaned thoroughly. We had used Dr. Carpet many years ago, and since our house is WAY off the beaten path, it's hard to find someone to come out for service. I could tell right away they had their act together. The dispatcher asked great questions like "can we find your house on a nav system", and "do you have cell service at your house". (Yes, and no.) Most people don't think to ask those questions, which can cause a lot of headaches. Also they called to confirm the night before--very thoughtful because I had completely forgotten! The technicians (Mike and Dean) were right on time, wearing masks and gloves, as well as shoe coverings. They worked around my home-office meeting schedule so I didn't have to worry about noise during critical parts where I needed to be speaking to my coworkers. I couldn't believe the stuff they found in my air ducts! (Pictured below, NOT including the dead mouse.) They also showed me pictures of the insides of my ducts, including a few areas that need replacing (they don't do that kind of work, but it's great to know, I would have never thought about that). And finally they made some suggestions about replacing my air filters in a few weeks. I appreciated that they never once tried to upsell me on anything. The total charge was exactly as quoted. Overall my experience was professional, friendly and helpful, I would definitely use them again.

Troy was prompt at responding to my request and was prompt to show up and do the work. Our stairs…read morelook fantastic! We highly recommend Shepherd Carpet Cleaning Services!

Troy was amazing!! Honest and prompt. A pet house..and he conquered it. Highly recommend.read more

A little hipcup in the beggining with the first contractor sent but was resolved and exceeded our…read moreexpectations with the new contractor. This local owned family owned, company just needs a little adjustment with management and communication BUT the owner gets involved and he is possibly the kindest person who really wants his buisness to do well and to make you happy. He has talented contractors and great quality products and the sales team is amazing their customer service with the sales team is top notch. The second contractor team Laurencio was amazing and skilled. Knew exactly what was wrong and corrected it in two days. They were so professional and very respectful. I had picked a 3d design which I had expectations and he knew exactly what to do. I love my back splash so much. Give this place a try they have amazing selection and its not some big corporate box store.

Excellent job done on a multi-room project with stairs, many transitions, and 6 sets of trim along…read morewith some challenging areas, all handled with serious attention to detail and excellent craftsmanship. Working with Angela and Ricardo and crew was a pleasure! They listened carefully, kept us updated and were always reliable. We got the job done just as we wanted. Very satisfied!

Trina was excellent on the phone and was able to set me up with vent cleaning in less than a week…read more The man who came (I'm sorry I can't remember his name) was courteous, polite and explained in detail what he was going to do and how long it would take. He even gave me some tips on how to manage keeping my furnace clean. Awesome. I'd recommend them to anyone! Thank you!

Dean was quick to explain in detail the cleaning process. He inspected vacuumed and brushed all of…read moreour floor and ceiling ducts. Made some good recommendations for our AC/Furnance filter. He was polite, on time and a hard working guy.Good communication from Troy.. 5 Star service Highly Recommended....

I had a house completely refloored and was very happy with the job. It turned out great and a…read morereally fast turnaround.

From the owner: Hello, here at new generations flooring we expertise in tile setting, carpet, vinyl and more. we…read moreoffer residential and commercial service we are a license company here in Oregon ccb# 219083

Thank you for deep cleaning my five piece sectional! This is the fifth time I've used this company…read moreand always appreciate the attention to detail, communication on arrival and the customer service to ensure a happy customer. Thank you again and highly recommend them for your carpet needs!

Always great service!! Prompt arrived at 8am as stated…read more Respectful and nice as always. This is our second or third time using this company and they are excellent. They rescued our couch as another carpet cleaner ruined it. Masterful fixed it all and brought it back to new condition. Thank you. If you are looking for a carpet cleaning company that does a great job please choose Masterful you will not regret it.

***WARNING*** Brady McMillan AKA Wiliam B McMillan) is an…read moreUNLICENSED Construction contractor...and does carpet cleaning. ***DO NOT PAY HIM ANYTHING UPFRONT*** We hired Brady- MV Construction (AKA Mountainview Construction) to complete a very expensive main floor remodel. He told us 3-4 months to complete. After 19 MONTHS, the job was not complete, we couldn't get him to show up to work AND: WE FIRED HIM! He threatened to beat me up, you know like PROFFESIONALS DO! Was given thousands of dollars for material that he NEVER bought and won't return money. We ordered expensive light fixtures from RH and he installed cheaper fixtures from LOWES and kept extra money. Yes we are suing to recover losses and finish remodel. Feel free to contact me if you would like additional detail. alalbrich@gmail.com

From the owner: Our powerful state of the art steam cleaning process delivers a deeper and healthier carpet…read morecleaning; which penetrates and cleans from the base to the surface of the carpet, removing 100% of all dirt and oils, restoring your carpet to a fluffy (like new!) appearance with no residue.

Ryan does an absolutely great job in all areas of his business. His communication is friendly and…read moreprompt, and my carpets look fantastic! Whenever I need this service, he's the only one I call... highly recommended.

Wonderful job cleaning my heavily soiled carpet. Outstanding work, reasonably priced. Have used…read morethis service in the past and will definitely use again.