Great burgers and the best ice cream. Service was quick and counter help was very professional

Tried the place for the first time today, won't be back. Prepaid & added a $10 tip. Expensive & small portions which would have been okay, except the counter person didn't ring up a portion of our order. When asked about the missing cheeseburger, she looked at the other employees and then told me that it was my fault because it wasn't ordered. And then tried to blame it on my son, saying he didn't want the cheeseburger. Funny because my husband was the one who ordered the cheeseburger. However we did receive the items that were ordered before & after the cheeseburger. Then she stuck a plain hamburger at me, and I said it's supposed to be a cheeseburger with everything. I was going to wait, then she said she would bring it right out to the table. We waited... and waited..., then the cook comes out to the table, without the cheeseburger, and said we didn't pay for it. We would have been happy to pay for it, except the whole ordeal was just exhausting & handled all wrong. We took back the rest of the order uneaten & said we would go elsewhere. No how can we make it right? No apologies... just bad vibes. read more

It's an honest 12:30/1:00 PM, and that is when we start thinking about it... food I mean . . lunch.time. Dinner's at 6:30 (earliest) and probably closer to 7:00/7:30 PM so what are we going to do until then? Sullivan's CB answers that question. Burgers (the char broil) obviously other worldly. Also the fries are quite nice, and you can get a really great fountain soda, not to mention the sweet treat offerings (in the form of frozen cream) One thing - there is a robust condiment bar at the back, and when they say push lightly for the beef gravy they mean it. I splattered it all over my shirt (after what I thought was a light pump) and had to walk out with beef gravy all over myself. The good thing is it came out easily in the wash. Really top notch in terms of food, service, and overall char broiled goodness. read more

Food was awesome- great an atmosphere. Love the toppings bar that included cheese sauce and gravy!

I have been to this place a couple times since it reopened under new ownership. I used to enjoy it as a kid (as did everyone in the area) I also worked at its competitor in the next town over for 7 years. So when I tell you, I know burgers, fries and dogs, I really mean it lol First, the remodel was very needed. The place was nostalgic, yes. But it the cleanliness was becoming a glaring issue. This place now looks just as good as it tastes. The burger and hotdog are always grilled perfectly. The Large curly fry was ginormous! Enough to feed a family of four. There were three of us and we barely put a dent in it. Yes-it's expensive. Just as everything is now. Thats not the restaurants fault. Their costs are up, our go up. If you don't want heavily processed foods from McDonald's or burger king then you will unfortunately have to pay for it. Whenever I come back to town I always look forward to a Sullivan visit. Until next time! read more

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I love the ice cream so we thought we would try the food. It was terrible. Curly fries were completely soggy. Fish sandwich was over fried. Hard as a rock totally unedible. My partner had the opposite. His hot dog was cold and a little charred. He got tator tots and they weren't cooked. The lady working asked how everything was so we told her and she said oh. read more

Old school "if it isn't broken don't fix it" burger shack and ice cream parlor. Small country town feel, but jam packed with people and modern flavor options. Huge portions at great prices. Decent grilled and greasy spoon comfort foods. Nice staff. read more

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Leave your appetite and bring your wallet. Overpriced for mediocre food and slow bad service. I had not dined here since pre COVID and felt the same about this place. Thought I would give them another (and last) try. Do yourself a favor and drive down the street to someplace else. read more

New owners put a lot of money into much-needed renovations but they neglected to make sure the food remained tasty.

Had the Fish Fry. Battered fish tasted greasy and therefor not appealing. Cole slaw fresh, what I could taste, the portion cup was so small. I ordered onion rings as a treat and they were also very greasy. A very small helping of macaroni, fresh, and a drink. $20! Won't buy that again. Better up your game. People do notice. Pullease! Macaroni and cabbage are pretty inexpensive still. read more

I have been going here since I was a kid. It just isn't the same as it used to be. A small fry the size of a small at McDonalds was $3.50 and a small shake $7.00 and a hotdogs $6.75. The fries were really greasy today. I understand costs have gone up but then the quality should not have gone down. read more

Great little place for a cheeseburger and fries. We go mainly for the soft serve ice cream in the summer months. The addition and clean up of the place was well done. read more

Best food in the area in my opinion. Just moved to the area and it is my new favorite. Sad they are closed for the season. Looking forward to the reopen in the spring. read more

I stop in every few years or so whenever I visit my hometown. Had a Zweigles hotdog this time and it was fabulous. Charred to perfection! The only reason I didn't give 5 stars is because my favorite item- the soft serve raspberry ice cream, had a slightly different flavor. It used to be heaven in a cone, now it was just "alright." Nothing special. They must have changed suppliers or the formula because a true soft serve connoisseur like myself immediately could tell the difference. Please go back to the original flavor, Obi Wan Kenobi, you're our only hope. (Of me returning). read more

Obligatory Sullivan's trip! Everything was awesome- it was PACKED because it was a Friday evening. We had a larger group of 8 of us. Tables overflowing with burgers, curly fries and drinks. Unfortunately, our curly fries were a little on the soggy side this time around. I think they were just trying to decrease turn around time.. Next time, I'll order them crispy/well done. Can't wait to come back next summer! I'm already dreaming about curly fries. read more

Caveat emptor. New owners.I was looking forward to a fish fry from Sullivan's, It was, however, disappointing. In the past, it was always tasty and perfectly prepared. Not so recently. Fish was over-cooked to the point of being rock-hard and dry. Batter showed it appeared and tasted like it was cooked in "old" oil. Fries, ordered "extra crispy" were still cold inside and hardly crispy, let alone "extra crispy." All was not lost. Macaroni salad, my second side, tasted just like my mom's; a delightful surprise and the tiny container of cole slaw tasted freshly made. The container of tartar sauce tasted old and slightly rancid. It's under new ownership, and clearly they needed to up their game. read more

Way way over priced portion size not worth the $$$$.. 8 onion rings $6.75? Anything that was decent they got rid of like fried chicken and the fish fry on Fridays. Very disappointing. $13.00 for 2 chicken fingers and a baby spud fry.. read more

A must visit anytime you're in town. I have never had anything bad, best hot dogs, amazing chicken fingers, the fries are perfect, and it's the only place on earth I will order a shake. read more

This place is not cheap, so I expected some good food and a full stomach. Paid 4$ to get barely a quarter container of mushrooms... rest of the food wasn't that big either. At least it tastes good. Heed my warning, expect to pay a lot if you want to be full. read more

does not look like much on the outside but loads of room on the inside of the grill. everything from awesome shakes & cones to chicken fingers & more, plus you will have to try the raspberry ice cream flavors and much, much more!!! read more

Homemade curly fries!!! Best chicken fingers and don't forget the ice cream.

When the Ed Sullivan show went off air, people wondered what happened to Ed. Well, now we know. He moved to sunny, exotic Fredonia, and devoted his life to making charbroiled hot dogs and hitting on SUNY Fredonia girls. Speaking of which, I knew a girl at SUNY Fredonia once. She knows who she is because I only dated one girl from that school (unlike most schools around the state/country/world). She was wonderful! One of my fave gfs ever. So, hi! (waves) What to get: Hot Dogs. What else: Ice Cream, Shakes. I'm not crazy about the burgers here, but I am absolutely crazy about the hot dogs. I found them to be some of the juiciest, yummiest fast food dogs I've had. It was nicely smoked and a little charred and is probably my fave place in Fredonia for food, although honestly, there aren't many options all the way out here. I have yet to try their ice cream or shakes, but next time I come in, I'll rectify that. Also I heard that they just switched owners. Best of luck to the new owners, and I hope that they can create the same kind of friendly atmosphere and more importantly the delicious dogs that Ed Sullivan was able to create after his show went off the proverbial air. read more

Wow. I have a stomach ache as I leave this place. Lucky I'm not driving. This was so shocking to us. It was like a picnic, not a restaurant. We ordered the burgers and they were pre-cooked, and not even reheated to 1/2 of where they should have been. The buns were straight outta the bag! Pathetic. We were so hungry. We had to stop eating our meal. We are starved and we had to stop eating our food because it was bad tasting and cold. As I drive away tasting it again(burp) all I can say is... Wow! read more

Whenever we run up to Walker's Fruit Farm for wine making juice and supplies, we make sure to stop at Sullivan's for lunch! They have so many great items you don't often see, like grilled polish sausage and grilled Italian sausage. And, of course, being Western NY, beef on weck! The fries are crisp and not greasy, the service is fast and friendly. Order and pay at the counter, then find a seat and the staff will bring your order to your table. Go here. read more

Sullivan's Charbroil - Burgers Near Me - Fredonia, New York

Sullivan's is a classic that any true Dunkirk or Fredonia native would recognize. I remember coming to this restaurant after summer soccer practices and ordering a burger, curly fries (with malt vinegar), and ice cream with my grandparents. It's great food for relatively good prices that beats out the uninspired fast food chains down the road! The service is typically personable and friendly. However, one does not go to Sullivan's for burgers n dogs--they go for their curly fries and shakes. If you are a fry person, this is the place for you! read more

Sullivan's Charbroil - Curly fries made in house! - Burgers Near Me - Fredonia, New York

1.) The wait was decent, but the curly fries I had heard so much about were just a let down. Dry, overcooked, some under cooked and way too greasy. 2.) The fish was well made so no complaints. 3.) The atmosphere was honestly...cramped. It let's you focus on the conversation you are having...and everyone else's around you. 4.) Price was decent. 5.) Staff was nice and quick to help. 6.) Parking was confusing as the lines that "are there" are faded so I was kind of worried that someone would block me in. Tl;dr Average sit down dining prices for fast food meal. Confusing parking. The big item was disappointing and has left much to be desired. I might try again in the future, but that is going to be a hot minute. read more

Foods is ok but high prices on everything with small portions. Neat to go to taste freeze in winter time but the thrill does not match up to the high prices read more

When we visit we always stop at Sullivan's......not fancy...just great fast food. But let me tell you about the service.....the BEST!!! The girl helped me order, cause it was for my elderly parents, and she was patient, helpful. Gave me my #.... I went outside to wait....and as I reentered to get my order.....two girls greeted me at the door with the full order......that's service! I wanna give big THANK YOU!! To everyone at Sullivan's.... So good we stopped back on the way home for ice cream..... read more

First off the menu is a house of lies...small, medium, large? I don't think so pal! Ordered medium fries and got a mountain of curlys, medium shake and it was more like Big Gulp, small fingers and though not huge definitely not a small. Guess what I'm trying to say is figure out how much you want and order smaller because the proportions are big. Ate half and was stuffed, about to go round two to finish it off...basically got two meals in one. Shake was great, fingers and fries both pretty good as well. Though crowd was picking up they were quick and friendly as well. read more

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wayyyy overpriced for mediocre and barely any food. 2 chicken fingers for 10$? insane

Ok - let's set the record straight - this place is NOT fine dining - it is THE place for the best milkshakes and ice cream around though! I've read talk about great burgers - they are good - great fries - they are good - great service - they are good - great prices - they are good. Everything about this place is good and it's been good day after day - year after year and they've never drifted below or above being really good. If every seat in the place is taken you'd have a hard time finding a parking place. Typically parking isn't an issue though. If you run out of cash - stop somewhere else and get more, because no matter how hungry you are and no matter how good they are - they don't accept any form of credit! The place is normally pretty clean - though I've been there when tables have been a bit on the sticky side. There have also been times when there might have been one too many flies buzzing around. But overall - unless you've really hit a off day for the Sullivan - you will enjoy your trip here. I do agree that it would be extremely nice if they'd incorporate an outdoor patio - but then again - they've have even a bigger issue with parking - so I really think they have to keep on doing what they've been doing for many years and that's putting smiles on people's faces and inches on their waistlines! This place could get my five star rating if they accepted credit cards or lowered their prices. Another thought might be a drive-through as sometimes I just want a good milkshake on my way to breakfast! read more

Sullivan's is one of the top places I'm going to miss when I move away. The owners are super friendly and the food is great. It makes you feel like you went through a time warp, to a time when credit cards didn't exist and people weren't complaining about gas prices. The food prices are good for what you get. Quality and quantity. The curly fries are excellent and a small order gets you a crispy, heaping pile. I've tried several things on the menu, from the garden burger to the italian sausage to the grilled chicken sandwich and more, and I have never been disappointed. They also offer a homemade hot sauce, which was made for the hot dogs I believe, but you can get it on anything and I highly recommend it. If you're in the mood for dessert, Sullivan's also has ice cream and giant milkshakes. The ice cream comes in hard scoops or soft serve and they usually have a new flavor of soft serve every so often. Beware of the milkshakes, because a small actually comes in a pretty large cup and the medium and large are basically tubs. But they are soo good. You can mix flavors too! Go for the peanut butter banana. Also, every single employee seems to be always doing something. Right after customers leave their tables, they are there thoroughly wiping them down (including the benches!) and sweeping the floors. I hope this place stays in business forever. I will continue to visit it every time I come to Fredonia. I do also think they should get an outdoor patio. That would be the perfect touch! read more

Great little mom and pop diner in the middle of New York wine country. This Wisconsin resident highly recommends it!

The reviews are true. Good quality, friendly, awesome food. 2 things though..........they DO now take credit cards. Not debit cards, but if you can use it as a credit card you may. Also, (I have lived in this town all of my 57 years on earth) and it is a staple in our town. But, please notice when you go in there............all teenagers. Hard working, polite, well mannered, intelligent teenagers! I notice it every time! Kudo's to the owner for his discernment! I happened to look this up today, because I'm taking my daughter and 3 grandkids there tonight! And I'm never disappointed! This post is not for the locals because they know how good it is. It's if you are just passing by! read more

Everything they make is a solid YES. Food's amazing. I've been eating there since I was a kid. If you haven't been here, you need to. It's a breath of fresh air from all the restaurants nearby. read more

Go for the Fries, dogs and shakes. Skip the burgers. The ice cream and shakes are awesome. The fries, small size is enough for 2, are fresh cut and wonderful. Next time I will try the sausage. read more

This is one of those restaurants that literally hasn't changed since 1972. It's like stepping in to a time warp. I visit the area fairly frequently from the west coast, and typically eat here just about every single day of the trip. The been on weck is pretty good, and dirt cheap. The curly fries are tasty, and the ice cream and shakes are heavenly. Love this spot. read more

Great food, great service. It gets a little warm in there so just be careful when you go, because they don't have AC. Curly fries, onion rings, burgers, were all great. Ice cream was awesome too. There isn't a ton of seating so if it's packed you might be out of luck to sit. But it's worth every minute. Prices aren't bad either. read more

We had an absolutely horrible meal last night. So disappointing because we have been going there for years and it was always great. The curly fries were dark brown and soggy with oil. My wife eats her hotdog without a bun. They did not provide us with a fork or a knife. My wife had to pick up her hotdog with a napkin and we ate all our soggy fries with our fingers. No salt or vinegar was provided for the fries. The way they are serving meals now because of COVID-19 it is very difficult to go back up to the counter to get all of the things they neglected to give you with your meal. To make matters worse they have significantly raised their prices. read more

Definatly has great food and milkshakes and also great employees food comes out quick and hot. Only problem and this is just me personally but it gets really cold inside due to it being such a small building so that kinda sucks when it gets cold outside read more