Probably the worst pharmacy on the planet. Take forever to…read moreget refills, and never ready when they are scheduled.

They are very nice but completely understaffed. I waited on hold for the pharmacy for over an hour…read moretoday, then I gave up. I ended up calling the general manager to try to help. Please get more staff.

This pharmacy is super efficient. They will actually fill your prescription while you wait (as…read moreopposed to other larger places, where the "wait" can be anything from thirty minutes to two hours) and keep you no longer than 5 minutes. Staff are friendly and helpful, and you are supporting a truly local business.

no sweat. handy, clean and well-stocked location. pharmacy is reliable and efficient.read more

Took 3 phone calls and 2 visits to get a prescription filled…read more When I went in to pick it up, it was not ready and the cashier said come back in 10 mins. I went back the next am and was told it was out of stock partially and not ready. The Cashier said they had an incompetent pharmacist the last 2 days. When I asked to speak to the pharmacist she also blamed the pharmacist on staff last 2 days. Another person weighed in and said she had moved the prescription to "out of stock" status but had not informed me. I asked them to prepare whatever they had as I could not keep coming back. When I picked it up a few minutes later I informed the cashier I would not be coming back. The cashier replied "sounds good to me" in a sarcastic tone. I will not be going back.

I have been a loyal customer to Rock Hill Pharmacy for over 25 years. as of today I will no longer…read morebe a loyal customer. They charge my card twice for one item I told this happened they said they'll talk to management about it and give my money back. this has been over 4 months now and I still don't have my money. Also they do not take returns it doesn't matter if you bought it an hour ago. And then they were very rude to me today.

Great people, very friendly***** shop there always. Been a customer for 8 years. Great location.read more

Reliable, efficient and helpful. This has to be your go to local pharmacy. Really appreciate them.read more

I agree with the other review. I've always had very good experiences here, with prescriptions and…read morewhatnot. I am really glad to be able to go to a well-run, competent, local pharmacy where they know what they're doing. Their selection of merchandise is not huge, but somehow they usually manage to have what I'm looking for - (kind of the opposite of those huge stores where they have a zillion thing but not what you actually want...) Thumbs up.

The auto center there is run pretty good, and great service each time I go there, fast oil changesread more

I really want to support local Sullivan County businesses, even the chains, to help keep money…read morelocal. But they have to make an effort. This Walmart doesn't. First, appearance. Other nearby Walmart locations, including the smaller one in Napanoch, have clean, refreshed displays. This store got a few brand new black cardboard signs, but most of the store still looks like it's held toghether by duct tape and bubble gum. They've slowly removed things like vending machines in the entrances, so now there's more places for the homeless to congregate, and the store does next to nothing about that. The spot for a restaurant has been vacant for about a decade now; they've made no effort to replace it. Over the years they lost a McDonald's and a bank, and they've only just replaced the bank, nearly a decade later, with a cell phone accessory store that would usually be a kiosk in the mall. This Walmart is not the one-stop destination that others, like Middletown, is. They routinely have the majority of their self-service registers closed, even though they require minimal staffing, so there is always a line. On my most recent visit, only 3 of the 16 were open, all on the opposite side of the building from where I entered. The register I used had a broken barcode scan wand, which I needed for an oversized item, and the chip reader for credit cards was also broken. Does this mean the other 13 registers have worse equipment? When I order items from the website, they sometimes decide to fulfill my orders from this location rather than a warehouse. When that happens, items are usually shipped two days AFTER the guaranteed delivery date. Based on the stickers on the packages, they were packed on time and then left on the side, forgotten. As more and more stores open nearby, they are going to lose a few dollars here and there until we lose them for good. We need this Walmart here; I remember the days when we had to go down to Middletown for basic needs. We need this store here, but they shouldn't take us for granted -- they need to give a darn about us, also.

Have flu shot appointment for 1045. No one else here. It is…read morenow 1110. 25 minutes of my life I will never get back. Also did the online form. I come in and they cannot print. So I had to fill it out again. Don't they see the auth form was completed in their system? Next time I'll go elsewhere.

Horrible pharmacy and store in general! Pharmacy never answers the phone and the store manager…read moredoesn't return calls after I drove to the store and he wasn't in! So I left a message to call about the pharmacy issue

This place is the best! They actually care about you and help you with whatever you need!read more

Questionable billing practices at the Medicine Shoppe, Liberty, NY. They filled a prescription of…read moremine. When the medicine was received it was the generic version of the drug, despite the script being signed by doctor as "do not substitute". Do not substitute means the pharmacist can't fill it with a generic drug if the script was written for brand name, which in this case it was. Seems the pharmacist doesn't know NY law very well. When I questioned the pharmacist about the error he stated incorrectly that the doctor needed to write the script as "do not substitute". I told him I had a copy of the written script and it was filled out exactly as required with "do not substitute" marked by a signature. The pharmacist continued to argue with me, despite me having a copy of the original script and told me that he didn't have time to go in and check the files to verify. He told me he could fill the brand name, but that he couldn't put it through insurance and I would have to pay out of pocket! Extremely poor customer service, and a lack of concern for me personally. Oh, he did offer to refund the price of the generic medicine I had paid for and I will be watching my credit card statement to see if he does. I will also let the insurance company know that the medicine was filled in error so that I can try to get my script filled at a more reputable pharmacy. For now, I am without medicine caught between a questionable pharmacy and insurance. I suspect my insurance company will be far more help than the Liberty, NY Medicine Shoppe.

Never , never have scripts ready. Wanted over 300 in Lyft fees as their machine and pharmacist…read morepromised that all scripts ready at 1 time. As insurance requires this. Are they ever ready? After 7 phone calls, 3 more to Dr. but humiliate you for feeling upset they wasted your time!

I loved my Rite Aid but it is a disaster recently. Shelves are empty, but the worst is what's…read morehappened to the pharmacy!!!! They don't refill meds, they never answer their phone so you can't even speak with someone. Unfortunately, with my insurance I am forced to use Rita Aid. I waited 2 weeks for a RX that was sent and I never got! What is my recourse? I need my meds! This is the only pharmacy in my town!!! Beacon, NY

A new branch of this treasure opened recently in Phoenicia, where I went to get a prescription…read morefilled. Ed Ullmann, the pharmacist, spoke to us as people -- he walked around the counter to be face to face, rather than stay behind the counter -- and was tremendously helpful. The Rx wasn't in the Phoenicia pharmacy, and I asked to pick it up in the Tannersville pharmacy; it was done seamlessly. Up in Tannersville I was helped by the pharmacist (Jennifer B, I believe), who was as helpful and kind as I needed. This is the way health care should work. Not a corporate profit point, but a place to get help from a human being who is caring and kind. I'm a believer, and I HIGHLY recommend Well ess Rx.

What a cute little pharmacy even as a living room couch if you want to hang out. The pharmacist…read morewears a White jacket like the old days and it looks like it's a therapist because he's giving well-being advice.