Do not take your clothes for wash and fold here. I received my items back and half of them were completely melted! I'm not even sure how that happens but it completely ruined my clothes. I've had things go missing from my items handed off as well. read more

The fucking best. Will be with Kenny for life! One time he even got my shoes cleaned. read more

Sullivan Cleaners - Me and Kenny. The best. - Sewing & Alterations Near Me - New York, New York

Whenever I need something tailored, I will certainly use Sullivan Cleaners. I made a mistake in bringing one item over to a former employee of theirs to try to help the person start her business. Her seamstress was going to cut and redo the hem; instead she clumsily took in the lower sides and made it look like a drape. From now on, I'm only using the tailor and seamstress at Sullivan Cleaners. read more

Their services were amazing and they accommodated my schedule when I needed a dress in a hurry. I have the best things to say about this place! read more

Great and Fast service. Had a pair of tux pants tailored perfectly in 2 days! Very happy with the outcome and would recommend for anything from drycleaning, tailoring or just wash and fold. for $24 you cannot beat Sullivan. read more

The staff at Sullivan Cleaners are phenomenal - they fulfilled a same-day alteration request for three pieces (including one piece that needed fixed from another botched alteration) and the pieces look absolutely stunning. Amazing craftsmanship, fast service, and ultra-kind people. Will be a forever customer (thank you!) read more

They said they could dry clean my suit within 24 hours for an added fee. I picked it up the next day as promised, but didn't realize until I opened it at my friend's wedding that the suit wasn't cleaned at all! See pic below. They told me over the phone they'd give me a refund and clean the suit, but when I showed up in-person, the lady said she wasn't authorized to offer the refund, asked me to come back the next morning to talk to 'Kenny.' When I showed up at the requested time, the lady told me that 'Kenny' wasn't in, and wouldn't be offering me a refund since they were cleaning the suit. When I pressed her, she claimed that Kenny was at a funeral, which is absurd as she hadn't breathed a word of that before. The lady ultimately gave me cash back, but this was by and far the most unprofessional experience I've ever had with a dry cleaner. read more

Sullivan Cleaners - Sewing & Alterations Near Me - New York, New York

This place works miracles on repairing coats. Last year I took my broken zipper to be replaced with a new zipper PERFECT ... this winter my Stone Island down jacket had a whole in it from last season... today I picked up the jacket... it was absolutely perfect, you can not tell there is even was a whole ... This place is very professional... you show them what has to be repaired and It always comes out better than you could have imaged...and very nice professional place.. highly recommend to any repairs.. read more

I used them for wash and fold service. Half of my clothes came back fold but definitely not washed. I sent laundry detergent that leaves a fresh cleaned scent. Half came back smelling washed, other did not. I assumed they ran out so used normal detergent. I put on a pair of pants that were "cleaned" and had dirt still on them. See photo. Will not be returning. read more

Sullivan Cleaners - Dirty "cleaned" pants - Sewing & Alterations Near Me - New York, New York

They are the best! The nicest people, incredible service, and fantastic tailors! Been going here for YEARS. Great prices too

I never leave reviews like this but I had to this time because the tailor did such an AMAZING job!! Brought a bridesmaids dress here that needed significant alterations to bust/width, straps, and length, and it was done in less than a week and fit PERFECTLY. Thank you Sullivan Cleaners! read more

This place is the best. The wash fold service is super quick (same day pickup) and the prices are very reasonable for this neighborhood. Also the owners are so friendly and always give my dog treats, so that's a bonus! Attaching picture proof of how much my dog loves this place :) read more

Sullivan Cleaners - Storefront - Sewing & Alterations Near Me - New York, New York

Great staff, great service, never had an issue and I'm particular about my clothes. No complaints. Definitely one of the better services in Manhattan read more

Fast organized and a great value. Would totally come here again. They seemed friendly too

This is a great store that I ever visited. I have no issue with my clothes. The tailor lady is professional. Every time when I have shirt need to be fix. She always makes my shirt perfect size. read more

I have never posted a review but i am so apalled by the repeated abuse of this business. They charge outrageous prices and often force you to pay a steep rush fee cause their normal timeline is 1-2 weeks, which is unheard of. There is also clearly something sketchy going on because for more than a year they have only been taking cash "because of wifi" issues. What a sham. Do not go here no matter what. Terrible customer service too. read more

Fantastic place for alterations. The shop is very clean and all the owners and workers are extremely welcoming, patient and quick. I travel from the other side of town just to see them. Highly recommended. read more

I loved and have used Sullivan cleaners for a while now, however my last 3ish times using their wash & fold service my clothes came back very tight & shrunk in the wash. I also have a few pairs of Lululemon leggings, which although they don't need to be dry cleaned do need to be cold washed, were coming back with increased pilling which is a sign of being improperly washed. I wasn't sure if it was just me, but both my flatmate & partner used Sullivan cleaners as well and all 3 of us had the same issues of shrinkage. Unfortunately, because it seemed to be consistently happening, I ended up switching my wash & fold location to a different competitor in the area. I think Sullivans has great customer service, are competitively priced, & their free pick-up delivery is super fast and consistent! But I'd definitely be wary of the shrinkage problem, and perhaps when scheduling your pickup perhaps specifying you would like your clothes cold washed would help (or if skrinkage isnt an issue for the clothes you're getting done). read more

I got my West Elm couch covers cleaned here and they looked brand new after. I felt the price was fair. They also took back a bunch of hangers which I appreciate. read more

They cleaned my leather trench coat - they did a good job and they were friendly. I haven't been back since then, but so far so good. read more

Awful, totally ruined my clothes and then became very defensive about it! Would give 0 stars if I could. Avoid if you want to keep your clothes. read more

The workers are really nice and accommodating. I was helped by a woman and asked if she could dry clean one item over night and she went over what I asked and had everything done in a day! Everything came back crisp clean. I was impressed and the prices aren't too bad either. read more

I came in on a Monday morning at 745 to see the tailor. She got in at about 805 AM. She promised she could have a hem done before the next weekend (my sister only picked my MOH dress the weekend before the wedding!), and it was ready before 2:30 on Thursday. I haven't tried the dress on yet , but none the less, very happy with the turn around time! read more

Nice folks, very personable. Easy drop off and pick up. Recommended for a variety of services. Also, their hours are convenient for my needs. read more

Have something nice you want dry cleaned forget about it... I could go on for days with how many chances I've given them. Think hey maybe they can just get simple laundry done... Nah. Wash the whites with the darks, lose my shirts then get all defensive about it. But if you're trying to save a few bucks and want your laundry done and work shirts washed and pressed, is what it is all the places around here pull the same crap unless you want to pay up. I'm logged in my girl friends yelp this is a real review, clearly no girl talks like this. read more

I've lived all over the city and this is by far the best cleaners I've found! Kenny, Doris and the gang do an amazing job. Over the last 3.5 years I've used them for all of my laundry, dry cleaning, and clothing repairs and alterations. I have never had a item lost and no matter what stains I've made on my clothing, they've managed to get them out! The alterations have been precise and button, hole repairs quick and well crafted. read more

Sullivan Cleaners is AMAZING! I have lived in the area for 6+ years, and I can safely say there is nowhere better! I highly recommend coming here for both your dry cleaning and tailoring needs. The owner is an extremely lovely man, who makes visiting here an absolute pleasure. I felt compelled to write this review, because, I came here after another tailor had ruined an article of clothing. The owner immediately sprung into action, and not only salvaged my piece of clothing on the spot, but was so thoughtful and kind. I think this is a truly rare and amazing service experience. I give them 5 stars all the way! read more

*** UPDATED*** So I have since moved on from Sullivan... Every neighborhood has cleaners so you have options. I do love the personal service, but they have consistently ruined several of mine and my girl friend's items. Shirts have come back missing buttons, stains have been added to my shirts (and I get crap when I return them to be redone), down jackets have come back with ruined fir trim and I've missed a few items in the past. I've explained that I've been a good customer but if they continue to ruin items I'll be leaving... nothing changed so I did.... *** OLD REVIEW *** They are very receptive, good counter service and reasonable prices, although I can pay less, I know they'll take care of my gear. I've taken stained shirts back to them and they do there best to work on it for 2nd round if you're not happy. 5 star for service Free pick up and drop off, but I prefer to drop off to make sure all my instructions are explained. Pressed shirts are $2.00, d/c they are $4, "Tops", Skirts, Sweaters and Polos for dry cleaning are about $5 - $5.50, pants are $5.75 and suits are $12. Everything is well pressed and organized. 4 star dry cleaning I've tried their wash n fold, which I know they just send across the street. They're stingy with the soap there and I didn't like the fold. Priced at scale and around $1 a pound if I remember. 2 star for wash n fold I've used them for tailoring and although the stitching is good, they weren't very receptive to my instructions. For instance, on a suit I asked twice to have pockets taken out and they didn't - twice because I had to go back because the hem was too short the first time. I have another guy in LES that's better value and work. 2.5 star for tailoring read more

I've used Sullivan Cleaners for dry cleaning and I thought they were great! They have super friendly customer service and are very helpful. They had my item ready when they said it would be and it looked as good as new! Prices seem about average for the neighborhood. They take credit cards with a $10 minimum. read more

Great neighborhood cleaner. Friendly and wonderful work. I'd been searching for a quality dry cleaner for a long while & am happy to have found them. read more

Very affordable and beautiful work. The staff was friendly fast and easy to work with! I'll definitely be returning for all of my alterations in the future. read more

Excellent Tailor! Kenny is super talented, very humble and passionate about what he does. Brought down 50" pants to a 32" and they look brand new. Highly highly recommend. read more

The tailoring is impeccable, repairs are expertly handled, and the welcome is always warm.

This is the WORST wash and fold and dry cleaning place I have been to in New York (I've lived here for 6+ years). I've given them wash and fold several times to have to return completely unwashed. My dry cleaning came back smelling like cheap febreze, covered in hair and completely unwashed...deodorant marks still in place, . In short: they don't actually wash clothes here, they just refold it your dirty clothes and charge you money for it. read more

Love these guys! I recently bought a couple of new suit items. I took a pair of pants there to be taken up, it cost $20 (I think that was cheap!) - they did an excellent job and did it within in 2 days, very fast. I also got a pair of pants taken in and that was only $20.... very impressed again with the sewing job. Definitely going to be using these guys for my sewing alterations. They are one of cheapest places (especially being located in SoHo) to get professionally done alterations. Highly recommend them! read more

I love my clothes and I love Sullivan Cleaners for taking care of my clothes. They are friendly and accommodating and have reasonable prices for cleaning and alterations. Anna T. read more

I created a yelp account specifically for the purpose of writing this review. I dropped off 4 dresses to be cleaned over the weekend. One of the dresses had tassels on it. When I picked up my order, the tassels had been cut off of that dress and sewn onto one of the other dresses. So essentially both of those dresses are ruined now. The dress that they incorrectly sewed the tassels onto has also been shrunk two sizes and i can no longer wear it. I wish there was a rating less than one star that I could give this company. I will be returning to this store only to get a refund of my $66 that I WASTED having these clothes cleaned. DO NOT use this company. You will regret it when you cannot wear your clothes anymore and you've spent an obscene amount of money. read more

The other reviews here seem mixed, but I haven't had a problem yet. I brought some beautiful super-wide-leg Theory pants here to be lengthened, and the woman did a great job - she even pointed out that the pants were originally a bit uneven and she fixed that for me. I also wanted to make the pants longer than the extra inside-seam fabric allowed, so she added some piping on the inside and made them as long as humanly possible. Everything took less than a week and cost me $25. I brought my boyfriend here too to get a shirt taken in and it looked great - very professional. I also am a fan of their presentation when they clean my knits. I get my sweaters back in a sealed plastic bag that says "Your Sweater" - it's like a present! read more

They've lost my sock... My favorite one... Still a good cleaner, same day is very useful

they know what theyre doing: alterations and consultations are done seamlessly and professionally.