They are absolutely the best. They keep our offices looking nice and clean daily, and they are very…read moreaffordable. I would definitely recommend them.

We hired Christiana and her team for a cleaning - they were super flexible about coming a few days…read moreearly (last min too) - but the overall experience on cleaning day overshadows this flexibility We had scheduled for a cleaning Friday @ 4pm - we have a dog - so I made sure I'd be home from work in time to keep the pup at bay. At approx 4:20pm I received a call that was "hi, we're on our way" and it cut out and I received no response back. Nothing for 30 mins, so I called back to find out that they were on their way and that it would only be another 20 mins. 1 hr goes by after that (it's 2 hrs past the scheduled time), the response I got was "we were coming from Ellicott city, we are on the other side of hyattsville, another 20 mins, sorry its all due to traffic). So after arriving 2 hrs late - 2 of the crew memebers came up - spent 20 mins chatting - and then 1.5 hrs cleaning... at this point its about 730pm-8pm on a Friday and our dinner plans have been 100% ruined. Its not the amount of time it took to clean, it was showing up two hours late. MORE SO it is important to point out that they lied to me on the timing - Ellicott city is 26 miles from where we live, so how were you planning to get there in 20 mins?!?! Even without rush hour traffic? The overall cleaning was good (little weird they didn't bring their own vacuum and asked to use ours), but more so did not appreciate the communication and the deceitfulness

These so called close Maids are scammers.I have not used them in over two years yet they will take…read moremoney from my debit card and I have to fight for a refund.Be careful check your account, they are not trustworthy.

Unfortunately, this cleaning service was not a good match for me. I loved the initial impression,…read morebut overall not satisfied with service. I thought it was cool to have two males cleaning. However, it took them over 6 hours to clean my home and they didn't even clean the entire home. I had to tell them just to stop or I would've been paying over $1000. I was very disappointed as I've had my home cleaned from top to bottom in 5 hours or less and the home was cleaned just 3 weeks prior by another service. I physically watched one guy take 1 whole hour to clean just my family room. This should have been a simple dusting of the blinds, wipe tables, fluff pillows and vacuuming of the floors. I felt that because they were being paid hourly they took their time and there was no urgency. I see the other reviews say thorough job, unfortunately it was thorough to their demise. In all the years I've had my home cleaned it should never take 8 hours (if they would have done the entire house) to clean my home.

I live in a building that they clean and LOVE all the people that work for WBG! So friendly and…read moresmiling all the time.

The cleaning service that we received was terrible. There were streaks and dust left over on all…read moreour cabinets as well as dirt left in the corners of the floors. I asked them to revise their work while they were here and the response I received was that it was time for them to go home. The management was very unresponsive and defensive, despite me sending photos to support my concerns. This was a very poor post-construction clean up job.

I reached out on 29 Dec 24 and team was able to add me to schedule for 31 Dec 24…read more I had not had professional cleaning for a long time and with my extensive travel schedule I had let the house get in pretty bad shape. The ladies (Believe Blanca & Rose) showed up on time and went right to work. They did a wonderful job restoring order back into my home. Cleaned inside oven, refrigerator and microwave. I was very pleased and it brought a since of calm to start the New Year with a sparkling home. I added reoccurring monthly service, it's so worth it and price was very good.

I hope this review helps others avoid the experience I had…read more I rarely leave negative reviews, but I feel others should know about my experience. I hired this company specifically for a post-construction cleaning, and before booking I asked multiple times if they were experienced with post-construction cleaning. I specifically explained that I expected the ceilings, walls, window sills and tracks, light fixtures, inside and outside of cabinets, shelves, bathrooms, and all surfaces to be thoroughly dusted and cleaned because construction dust gets everywhere. They assured me they knew exactly what a proper post-construction cleaning involved. Unfortunately, the results were extremely disappointing. When they finished, it looked like many areas had never been touched. Construction dust was still covering window tracks and sills, shelves, mirrors, bathroom fixtures, countertops, shower walls, tubs, toilets, inside and outside of cabinets, and even decorative fixtures. There was still debris left on the floors, dust around plumbing fixtures, and residue throughout the bathrooms. The fine construction dust that I specifically hired them to remove was still everywhere. When I contacted the company, I expected them to make things right. Instead, the manager became argumentative, raised his voice at me, accused me of trying to take advantage of the situation, and refused to provide any refund. That level of customer service was just as disappointing as the cleaning itself. At that point, I had completely lost trust in the company. Although they offered to come back, I politely declined because I no longer had confidence that they would do the job properly, and I didn't want to waste any more of my time. I ended up starting the cleaning myself and now have to hire another company next week to finish the job correctly. We were planning to move into our home immediately because we have an upcoming trip, but instead I lost my entire morning dealing with this and still wasn't able to move in. I paid a premium expecting my home to be move-in ready after construction, but instead I was left with more work, more expenses, and a great deal of frustration. Based on my experience, I cannot recommend this company for post-construction cleaning. The quality of the work and the way my concerns were handled were both extremely unprofessional.

Overall, I am pleased with the service. My kitchen was cleaned perfectly. there were a couple…read moremissed dusty spots in the kids's rooms but other than that, everything was nice and tidy. They are also very responsive and easy to schedule a cleaning. The price is also much better than other companies I called. Will be scheduling another cleaning with them.

This was extremely disappointing. We payed $280 for our townhouse to be cleaned, and it was almost…read moreas if no one came. I noticed no significant changes, and ended up having to clean for hours after they arrived. The couch was soaking wet when they left, and there were large amounts of trash everywhere. Would not recommend to anyone who is particular about their cleaning.

I used the Green Mop to clean my townhouse when I was selling it and the team did a great job. I…read morefigured I would use them again to clean my condo before my move in. HUGE MISTAKE! They didn't do a good job at all. When I ran my hand over the kitchen counters? You could feel grit like dust. Same for the window sills and blinds. I sent a video to the company and got a long email about how dust/human hair/pet hair settles. They cleaned the day before I was scheduled to move in and no one was in the home and I don't have a pet. Bathroom was dusty still. I asked for my carpets to be cleaned and it seems they just vacuumed them. I need to be able to trust the people I work with and that isn't the case here. Yes, they offered to send the team out again but I wanted my home cleaned BEFORE I moved in. I would not use them again. Update 12/11/20222: I know you are wondering if they were so horrible, why the 4 star review? The owner/manager, Cristian, reached out to me. Very responsive. Very kind and respectful. We came to an agreeable resolution. I respect and greatly appreciate the service in terms of how he responded. In the interest of fairness, for that and based on the first time they cleaned the townhouse, I can give 4 stars.

Unfortunately, I have to agree with some of the negative feedback shared by others. While I'm sure…read moremany clients have had positive experiences with this company, they did not meet my expectations. Communication was lacking the day they were supposed to come out and only became more responsive after I voiced concerns about the quality of the work. To their credit, they did make an effort to address the issue by offering to send someone back, which I appreciated. However, it feels more like a recurring issue with their team. Overall, I did not find the value to match the quality of work done, and I personally would not use or recommend their services. We live and we learn.

JN Cleaners is doing such a great job that I couldn't even wait for them to leave my home to review…read morethem! This is my second time using them and most definitely not my last. Super easy to schedule/get questions answered, prices are fair, and they do an amazing job cleaning our house. There are lots of thoughtful touches that go above and beyond, too. The staff is always friendly and they move so fast! I definitely recommend hiring them for your cleaning needs.

I'm a first time user of JN Cleaners and was impressed with how easy it was to schedule a cleaning…read moreonline and make changes since I initially scheduled the wrong date. My cleaner showed up shorty after the start of the arrival window, asked some questions and got right to work. I try to keep the house clean but it's hard with work, cooking, and everything else so sometimes I need an extra hand for a good clean. Seamless process with professional staff, I highly recommend and would use JN Cleaners again for sure!

I needed my apartment cleaned before my parents came to visit from out of town, and because of my…read morebusy schedule, I knew I needed to get someone else to clean it the way it needed to be cleaned. On a friend's recommended, I called Chase Cleaning Service. When I called to make the appointment, I gave clear directions on what I wanted done, which included getting the carpet cleaned as well. The man I spoke to on the phone was pleasant and gave me a very reasonable price estimate and a time frame for when they would arrive. I asked for them to call me when they are on their way, just in case. They arrived on time, but they still called as I had requested. In terms of the cleaning, I have never seen my apartment this clean! They were able to remove all the stubborn stains from my stove that were even there when I moved in. I will definitely be recommending them to my friends and family.

I've used Chase Cleaning at my home for nearly 15 years. They're great! Reasonably priced,…read morereliable service and always accommodating when I need to change the schedule. They come twice a month at my place and everything gleams when they're done. Recommend them in a heartbeat!