Excellent communication with manger, team provided a great cleaning for my basement. I requested a…read morespecial deep cleaning service and it was done before my guest arrived for my home gathering service. They value my personal items and exceed my expectations with the service. Thank you guys.

I hired them through a cleaning service, and they told me that it would be cheaper if I hired them…read moredirectly. I hired them two weeks in a row as I was hosting both nights. I told them that I had a job interview and then would be seeing clients from home and could not be interrupted during specific hours, and they promised they'd arrive beforehand. They were over two hours late and interrupted my meetings. After the "cleaners" left, I noticed that several areas had been missed, including basics like trash not being emptied and my tub and shower were not cleaned at all. I was able to catch a few of these areas before they left and they did clean them, but there were several more to the extent that I needed to clean after they left, defeating the point of hiring cleaners. They also charged me more than originally quoted. When I texted the person I originally met and scheduled with (who was not there), he apologized and said he had been made aware of the issues and would make it next Friday to clean before my birthday party. The next Friday, he texted me after he was due to arrive saying he was overbooked and asked if he could come the next day. I told him he could not and never heard back from him. Nervous he wouldn't come at all, I then said he could come early the next morning. I never heard from him and had to skip my birthday brunch to clean my house for the party later that day. Long story short: extremely unprofessional, unreliable, and dishonest. DO NOT HIRE! What kind of company admits that they ripped you off then does nothing to fix it? UPDATE: the owner contacted me to threaten me for posting reviews. Still no apology; just a threat. And to be fair, he did refund half of the cost of the poorly done cleaning after I posted the review as well.

I live in a building that they clean and LOVE all the people that work for WBG! So friendly and…read moresmiling all the time.

The cleaning service that we received was terrible. There were streaks and dust left over on all…read moreour cabinets as well as dirt left in the corners of the floors. I asked them to revise their work while they were here and the response I received was that it was time for them to go home. The management was very unresponsive and defensive, despite me sending photos to support my concerns. This was a very poor post-construction clean up job.

I reached out on 29 Dec 24 and team was able to add me to schedule for 31 Dec 24…read more I had not had professional cleaning for a long time and with my extensive travel schedule I had let the house get in pretty bad shape. The ladies (Believe Blanca & Rose) showed up on time and went right to work. They did a wonderful job restoring order back into my home. Cleaned inside oven, refrigerator and microwave. I was very pleased and it brought a since of calm to start the New Year with a sparkling home. I added reoccurring monthly service, it's so worth it and price was very good.

I hope this review helps others avoid the experience I had…read more I rarely leave negative reviews, but I feel others should know about my experience. I hired this company specifically for a post-construction cleaning, and before booking I asked multiple times if they were experienced with post-construction cleaning. I specifically explained that I expected the ceilings, walls, window sills and tracks, light fixtures, inside and outside of cabinets, shelves, bathrooms, and all surfaces to be thoroughly dusted and cleaned because construction dust gets everywhere. They assured me they knew exactly what a proper post-construction cleaning involved. Unfortunately, the results were extremely disappointing. When they finished, it looked like many areas had never been touched. Construction dust was still covering window tracks and sills, shelves, mirrors, bathroom fixtures, countertops, shower walls, tubs, toilets, inside and outside of cabinets, and even decorative fixtures. There was still debris left on the floors, dust around plumbing fixtures, and residue throughout the bathrooms. The fine construction dust that I specifically hired them to remove was still everywhere. When I contacted the company, I expected them to make things right. Instead, the manager became argumentative, raised his voice at me, accused me of trying to take advantage of the situation, and refused to provide any refund. That level of customer service was just as disappointing as the cleaning itself. At that point, I had completely lost trust in the company. Although they offered to come back, I politely declined because I no longer had confidence that they would do the job properly, and I didn't want to waste any more of my time. I ended up starting the cleaning myself and now have to hire another company next week to finish the job correctly. We were planning to move into our home immediately because we have an upcoming trip, but instead I lost my entire morning dealing with this and still wasn't able to move in. I paid a premium expecting my home to be move-in ready after construction, but instead I was left with more work, more expenses, and a great deal of frustration. Based on my experience, I cannot recommend this company for post-construction cleaning. The quality of the work and the way my concerns were handled were both extremely unprofessional.

This was extremely disappointing. We payed $280 for our townhouse to be cleaned, and it was almost…read moreas if no one came. I noticed no significant changes, and ended up having to clean for hours after they arrived. The couch was soaking wet when they left, and there were large amounts of trash everywhere. Would not recommend to anyone who is particular about their cleaning.

I found Amazing Cleaners in Yelp, I needed to clean my two bedrooms one and a half townhouse, with…read moreoutside grill, oven, microwave and regular size refrigerator with a small freezer ( one unit). Also, I asked if she can do steam cleaning for the carpet and my sofa ( we have two young kids). I got a quote from Nancy, and her quote was "house cleaning service will be $159. About the carpet cleaning we charge $90 for the first carpeted room and additional $20 for each extra room." We agreed over the phone to $350 for all of the above and which includes oven, fridge and freezer part, sofa steam clean, carpet steam clean, and my outdoor grill. She arrived on time, and I provide a tour at my house, and her comments were "Oh, you want me to change the bed? oh, you want me to clean the fridge?" I end up taking my kids that they can complete the cleaning, my wife called me that they are not cleaning what they should clean, and lying about a task when my wife ask her to redo it. My wife wasn't happy from the service at all, and she told them they do not need to steam clean the house or sofa, and she wants them to leave. They didn't clean the outdoor grill, and they tried to charge an additional $30 for $180 they told my wife. They argue on the original quote of house cleaning she gave us for $159, which included the grill. Not only they overcharge us and try to scam us, but they also left all the trash in front of my house without disposing of it in the garbage a few feet away. I will not recommend this cleaning company to no one, for their poor services and being dishonest, try another company.

If details, perfection, honesty and respect are important when it comes to your home, Tranquil…read moreClean is the perfect cleaning service for you! It's not easy to find a good company that will do a great job along with respecting your home (such as report any accidents, shoe covers on or shoes off upon entering the house, putting things back where they belong after cleaning, etc.). I started having trouble staying on top of cleaning my home as it became too much with my hectic work schedule. I was referred to Tranquil Clean by a friend and they exceeded my expectations! I've had multiple teams come out and all did an equally wonderful and consistent job each and every visit. I appreciate their attention to detail, getting in between every corner and making sure not to miss a spot. They always leave the place squeaky clean and put things back where they found it each time. The team at Tranquil Clean are very friendly, accommodating and professional, which makes scheduling very simple. I would highly recommend anyone interested in a cleaning service for your home or office to reach out for a free quote as their prices are very reasonable.

Tranquil Clean is my go to company! As a real estate agent having a cleaning company I can trust to…read morehelp my clients is so important . Sheila is professional, responsive and really a pleasure to work with. I wouldn't refer my clients to any other company. The work is always thorough and my clients are always very pleased with the services! Thank you Tranquil Clean!!!

I enlisted their services for a move-out clean, and they exceeded expectations. The apartment was…read moreimmaculate, mirroring its condition when I first moved in. Their punctuality and professionalism were commendable. I highly recommend their services.

Worse cleaners I have ever hired. They couldn't clean if their lives depended on it…read more They were slow, incompetent, and used smells rags. My entire place smelled of mold for a week. The toilet was very dirty after they cleaned it. They refused to clean the shower walls even after I told them it was in the contract they sent me. They left some grease in the bathtub that they couldn't remove. The mirrors were full of lint and streaks. They missed so many dust bunnies on the floor. One guy had no idea how to use a broom-- I'm not exaggerating. The vacuum cleaner they had was an under powered joke. I regret the money and time I spend on this terrible cleaning service.

Godwin Cleaning Services was wonderful in my experience! They did three important things really…read morewell: 1) They communicated clearly prior to the appointment and showed up on time. It was really easy and no stress - which I appreciate. I had all the information I needed about them and their services prior to the appointment. 2) They were great when they arrived - doing a brief walk through of both what they do and seeing if I had any particular needs or issues. They were very personable and helpful. 3) They did a fantastic job cleaning! The place looks amazing now. For these reasons, I was very satisfied and I would definitely recommend them!

Predatory service they charge me $480 for a so-called four hour service that only lasted three…read morehours the maids left early and did not clean when I called them to clean which was the most important the kitchen stove and fridge they started upstairs instead of in the kitchen and where most of the bathrooms were. They showed up with one extra person early at 7:22 when they were supposed to arrive at eight and they charged me for that, and I played a long it's a first time may be a big job they've got a lot to do that day. Whatever just a terrible service because of the customer service the ladies were really nice but because of their owner they were afraid to do anything and go over there time

I really hate to give a bad rating to folks who do the very hard work of cleaning homes, but I have…read moreno choice in this case. The maids arrived an hour late, which is not a huge deal, but then one of them started telling me why. She said that the client she had just left refused to pay and then gave an undeniably racist comment about the fact that the person's race had something to do with the fact that they did not pay. She literally repeated the claim after I asked for clarification out of utter shock. As someone with an interracial family, and as a decent human being, I was appalled by the comment. I honestly wanted to kick them out of my house right then and there, but she didn't even understand my outrage because of the language barrier, and her coworker had already started cleaning. But I also wanted them gone as soon as possible. It was so unfair that I was put in this position of having someone making these comments in my own home. It's a good thing my interracial family members were not there at the time, particularly the kids. Imagine your children hearing racist comments like that IN THEIR OWN HOME. I respect the heck out of people who do hard work like this, and I normally tip generously to show that appreciation, but I cannot abide racism from anyone, especially not in my home. Oh, and also they wore their shoes inside, and even upstairs! It was rainy and gross outside and they didn't have booties for their shoes or anything, they just came right in and went up to the carpeted 2nd floor with their shoes.