I contacted Modern Accent Walls expecting a simple estimate for a project. What I received instead…read morefelt like a time-share style presentation -- complete with a scripted pitch and even a video about the history of their company. I didn't ask for a brand origin story; I asked for pricing and information about the work I wanted done. After sitting through an unnecessarily long sales process, they finally provided a quote that was significantly inflated -- especially considering the scope of the project. The work in question would not take professionals more than a few hours, yet the pricing was presented as if I was commissioning a full renovation. For a company whose sole focus is accent walls, I expected realistic and industry-consistent estimates, not a high-pressure sales tactic followed by a number that made no sense. The entire experience felt less like a customer service interaction and more like an upsell attempt. I walked away with no confidence in their pricing, their approach, or their understanding of a straightforward request. Needless to say, I will not be moving forward with Modern Accent Walls, and I cannot recommend them based on my experience.

I'm extremely disappointed with my experience working with this accent wall company…read more I hired them to install a specific accent wall design, but the final result was not what was agreed upon. The design installed was incorrect and did not match the original plan or expectations discussed prior to the project. After bringing the issue to the owner's attention, I was initially assured that the problem would be corrected. Based on that assurance, I moved forward in good faith. Unfortunately, the owner later declined to fix the issue and did not honor the commitment that was made. To make matters worse, I had to make clear to office rep how unprofessional it was for me to keep calling in order to speak with the owner. I also had to spend additional money out of pocket to clean up after the installation and purchase materials costing $4400 to correct the problem myself. What's most frustrating isn't just the mistake--it's the lack of accountability and follow-through. Mistakes can happen, but standing behind your work and honoring your word is what defines good customer service. I would strongly advise anyone considering this company to not proceed with them.

Tim and his team from Revelation AV added ethernet wiring to my whole house. The service and…read moreexperience was awesome! They were knowledgeable and thorough. They arrived on time and completed the task timely. The finish work was excellent. Thank you

I received a quote right away to install a bracket (provided by me) and mount my 85" tv on it. I…read morewas quoted $69 + $550 for two persons. I was a bit shocked because it was more than twice the amount of the second most expensive quote we received. I confirmed with Sam via text that the price was correct because it was more than twice the price of 4 other quotes I received. He confirmed that it was indeed correct. Perhaps their service is worth it, but I was quite satisfied with the company I chose for less than half the price.

Friendly, professional, and detailed technician. Reasonably priced as well. He did an excellent job!read more

Mustafa did an excellent job installing my TVs and setting up my sound system. He was professional,…read moreknowledgeable, and efficient throughout the entire process. Everything was installed neatly and works perfectly. He took the time to make sure everything was connected correctly and sounding great before he left. I really appreciated his attention to detail and excellent customer service. I highly recommend Mustafa to anyone looking for TV or sound system installation. Great work!

Dee was very professional and courteous. He listened to my concerns and mounted my Optoma…read moreProjector with ease. My wife and I are looking forward to using his company again for our future installation needs.

Awesome work! Dee and his team are absolutely wonderful. They are extremely professional. They did…read moreso great! They answered all of my silly questions and programmed my tv so I didn't have to use three remotes!! I have used them in two of my homes now and I love the work! No random holes. With a 6 year old running around I wanted to be sure it wouldn't come off the wall! He was In and out. Cleaned up after himself and all! Awesome job dee! Keep up the good work! I highly recommend any one to hire him and his team!

Aside from installing TVs, these guys do housework. My family and I are moving from Charles County,…read moreand our neighbors recommended them to us. Shelby and David did a great job deep cleaning our house. If we were living in the area, I would use them regularly.

These guys were awesome! Came out same day and took care of one of my issues. I am waiting to hear…read moreback about the other. They gave me suggestions, offered solutions and we're really pleasant to deal with. I have 2 wall mounted tv's that needed to have the cable put in the wall. One was a simple project, the other more complicated involving a tv over the fireplace. I absolutely would recommend these guys. Give them a try you won't be disappointed. I dealt with Michael and Shelby.

This is a first class operation bought a TV one day at a lower price than Costco and Amazon…read morefollowing day was delivered and hung the insulation crew was first class. They were quick totally professional the job is seamless no wires are exposed totally clean. I am corporate office conference rooms every day. This job matched what our corporate offices and government offices look like even better. I highly recommend Steve in sales as he delivers as promised and Robert the mounting technician who was amazing. Folks I don't know about you, but you cannot take quality good service for granite these days and this company highly delivers.

To anyone reading this review, the people at the Big Screen Store rate a 15 on a scale of 1 to 10…read more I purchased my TV from them and that was a seamless experience. Actually enjoyable. But I chose to have it installed by a competitor because I am a subscriber to the competitor. Let me tell you there was nothing "best" about the competitor. In the end, I had to cancel the installation order and return to the Big Screen Store. I explained my plight and my TV was installed within five days. The two young man who came to install it, Taz and Ray, were polite, efficient, on time, cleaned up after themselves and walked me through the functions of the television. All in all my experience of the Big Screen Store was outstanding. Thank you Steve (the sales person) and Taz and Ray, for absolutely STUNNING customer service!!!

Olen started doing a job at my condo. He did wiring and setup the home network. After some spotty…read morecommunication in between visits, without warning he stopped responding to my efforts to contact him to see if he would finish the job. I had to pay someone else to finish the job and they had to take over control of the switch that he installed to get things working. Olen also left me without basic instructions like the password to my router. In addition the installer who took over for the job questioned the work that was done and said some of the wiring and installation choices were not good. I don't know if Olen is still working, or if something happened, because he simply stopped communicating. Regardless, he walked out without completing the job and no explanation.

Wonderful experience with Elev8d Home Audio Visual Solutions. I would highly recommend this…read morecompany. Sometimes it's difficult to find reliable and reputable companies online. I posted a question about TV mounting here on Yelp and Olen responded. He answered all of my questions in a timely manner. Setting up the appointment was so easy. He was prompt and on time. Wore his mask (absolutely appreciated this). He came in did what needed to be done quick and easy. He even had a better mounting bracket available for us to use . I honestly couldn't have asked for a better experience. Thanks so much Elev8d Home Audio. You deserve all 5 stars!