I have been going to Sugarz for many years now to see Riannon, and actually changed salons so she could keep cutting my hair. She's the first stylist that made me feel amazingly beautiful, "like I just stepped out of a salon" beautiful. I first met Riannon at Hair Excitement because I had moved to Maine from New Jersey. I was looking for a new trendy haircut and had been to 2 hair dressers. They didn't understand what I was asking for, or didn't have the skills or expertise. Riannon knew exactly what I was asking for, and I've been going to see her ever since. She's always been caring and we've become wonderful friends. Who else is "friends" with their hairdresser???? I've been seeing Riannon over 10 years, and over those years she has been kind and careful to make sure I have always been comfortable and happy with my styling. I have even ventured into highlights and coloring, something I thought I'd never do. I am not the type to dye my hair red from brunette, butshe has a way with color. It's definitely her specialty. My hair looks vibrantly colorful yet natural, and I never have to have color touch-ups because her work is seamless! She'll be cutting my hair when it's grey/white and I'm 90 if I have any say in it...... So go see Riannon if you want to feel like the woman in the commercial who just stepped out of a salon!!! read more

Sugarz is a small, friendly, lovely salon with excellent service. My father has been getting his hair cut by Marlene since I was born (literally -- he drove from the hospital to his hair appointment the same day!) and on his enthusiastic recommendation after decades of loyalty, I eventually decided to book an appointment. I've been going for the better part of a year now and seeing Riannon, and I don't regret it for a minute. The atmosphere is warm and familial; the salon itself is always clean and beautifully decorated.The staff is wonderfully accommodating with scheduling as well. And I've never left without a haircut I didn't absolutely love. As someone who experiences anxiety and tends to dread the prospect of sitting in a chair, stuck in one spot and forced to make small talk with a stranger for extended periods of time, I was a little apprehensive when I changed to a new salon after moving to the seacoast -- but Riannon has always been easy-going, fun to talk to, non-judgmental, and a pleasure to be around. She's also able to get excellent pale color out of my hair with processing without burning my scalp or frying my hair! Her attention to detail and to her customers' comfort really stands out. read more

This salon is great. Welcoming, friendly and cozy. You feel like you are going to a friends house but get the professional atmosphere as well. My family has seen Riannon since her days at Hair Excitement and when she moved to Sugarz Salon which was only 10 minutes away were glad to move with her. I always look forward to seeing her and what she will do with my hair. She listens to what I want and gives me her honest opinion on things. She was the first one I let dye my hair and I told her I didn't think I could keep up with the every 6 weeks so she took the time to use colors that would give me great look while also having the ability to fade into my natural hair color. Her personality makes you feel like comfortable and welcoming and I trust her completely. She did my hair and my makeup for my wedding in September and it came out fantastic. I wouldn't trust anyone else. I can't say enough nice things about Riannon and the other ladies at Sugarz. I recommend them to everyone I know because they are the only ones I trust. read more

I have been going to Riannon for 10+ years, she always has ideas for my style or listens to my ideas! My well water was turning my hair green, Riannon worked really hard giving me tips and suggestions how to manage and to keep it at bay, until it was fixed for good! She always asks me how my family is doing and remembers my childrens names. She is very personable, adaptable, and reliable. Riannon did my hair for my wedding along with my bridesmaids. She also did both my sisters weddings as well! Riannon is very generous, donating her time for raffles that raise money for a good cause! (The ones I personally know are Breast Cancer Foundation and Austim Awareness.) During the holiday season the salon has a tea tree, in the summer they have lemonades, always yummy little treats and gorgeous arrangements. Everyone that I have recommended loves there experience with Riannon. She has so much talent to bring to the table-I always leave feeling refreshed and loving my hair! read more

I can't say enough wonderful things about Riannon! I've been trusting her with my hair for years! I am always welcomed into the salon with warm smiles (and offers of warm or cold beverages) and I truly look forward to my appointments every 8 weeks or so! I never really know exactly what I want - but I tell Riannon what I don't want and she comes up with a plan that always works perfectly! She's experienced enough that when I mention an idea that absolutely won't work for me or my hair, she will tell me! And that is exactly why I trust her and love coming to see her. I was also lucky enough to have Riannon do my hair (and the bridesmaids) for my wedding last year and she was the best combination of fun, professional and calm - exactly what we all needed! I got tons of compliments on my hair the whole day/night and the pictures are perfect! I recommend her to all of my friends and I'm so lucky to have found her! read more

I would just like to start my review by saying that everyone on this site writing childish reviews and airing their dirty laundry should knock it off!! GROW UP!! you are adults act like one!! Riannon is a wonderful hairstylist and have been doing this for many years, has years of experience and has been to several classes and seminars regarding her line of work. She is very professional at what she does and takes her business very seriously, every client is treated equally and is given the respect and service they deserve. I have never had a bad experience with her nor heard of such marl key before, everyone that I her about Riannon from is always a good experience and if they are not satisfied she is more than happy to make it up to them and accommodate what they are looking for. So for the people with negative reviews why don't you keep them to yourself and channel you energy elsewhere!! read more

Riannon came into my life at the most difficult of times. 5 years ago, to prepare for losing my hair during chemotherapy, my mother brought me to see her beloved hair stylist to cut my then shoulder length hair into a pixie. Riannon at Sugarz handled the situation with ease- comforting me, sweeping up the hair quickly so I couldn't mourn the locks as they dropped, and cutting the most beautiful pixie cut. Although I had walked into Sugarz downcast, I left with my head held high. I felt beautiful, a rarity when you're in cancer treatment. As my treatments ended, I returned to Riannon when my hair grew back in, and haven't left! She has sculpted, colored, and styled my changing hair into a myriad of cuts along my crazy hair journey. Thank you for never letting my hair have an awkward stage, Riannon. And thank you also for giving me confidence when mine had disappeared. read more

Riannon has been my stylist for 10+ years, and she has always been pleasant, professional and she has become like a member of our family. I have extremely thin hair due to genetics and a health condition. Thanks to Riannon's expertise, my hair looks full and feels great! She always offers to take the extra time to curl it or put it up if I'm going to work. You can just tell that she gets satisfaction from making people look and feel good. Also, even though up-dos are very time consuming, Riannon has done both my girls hair for special occasions, most recently my older daughters wedding. Sugars salon itself is delightful! Marlene is friendly and welcoming, and there is a always cookies, tea and complimentary hand cream for clients. I love this salon and I won't go anywhere else! read more

I have had Riannon do my hair for over 10 yrs and she's always been the appt I look forward to every 6-8wks. I started seeing her at Hair Excitement and was ecstatic when she moved to the ultra cute salon In Kittery. I think the fact that my entire family ( well minus my husband who can't be trusted to ever make or keep an appt) comes to see her and has for years, is the best testament of quality service. She went above and beyond by coming to my house to do my hair and the hair of my bridal party on the day of my wedding and has always made me feel like a priority. I have difficult hair requiring three hours of processing, cutting and blowing out and if there is even a hair out of place when I leave, she fixes it before I walk out the door. I can't recommend her enough!! read more

I've been going to Riannon for over 10 years. I followed her to Sugar Salon when she left Hair Excitement. I have thick hair that likes to do what it wants and Riannon has always somehow made it turn out looking great. She never gives me a hairstyle that I can't keep up with at home. The way she colors my hair is wonderful. I get so many compliments. I have an appointment with her in a few weeks and she is always willing to listen to what I want to do and talk with me over what the process would be. I send Riannon photos of different cuts/colors and she has always been up to the challenge. I love my conversations I have with her about life in general. I will be going to her as long as she continues working. She has amazing skills. read more

I happened to be in the Fox Run Mall one day and spur of the moment decided I wanted a hair cut and happened to cross paths with Riannon at Hair Excitement. When she moved to Sugarz Salon, I happily moved with her because that last minute decision at the mall that day, graced me with a fabulous stylist that I have been with for over 14 or so years. She was there on my wedding day down in MA making sure my wedding party and my hair looked amazing...and she continues to color and cut my hair like a trusted friend every 7 weeks. She is not only a talented stylist, but she is a dear friend who has seen and supported me through life's ups and down. I will be in her chair until the day she retires... read more

I've been going to Riannon for 10 years and have never once been disappointed with my cut or color. I'm a pretty easy going when it comes to my hair and have little idea of what styles or colors would look good in me. My normal appointment is me sitting in the chair telling Riannon either I have no clue what I want or trying to figure out how to work purple hair into a corporate job. Somehow we've managed to work blues, purples, red and a couple of pinks into my hair and still keep my job!! It's amazing how a few well placed strands of color can really make hair fun. Riannon and Sugarz have never steered me wrong with my hair and I'll continue to be a customer as long as they'll have me! read more

I have been going to Riannon for 10+ years and she has always been amazing! I first started going to her while she was at Hair Excitement and then followed her to Sugarz Salon. She did my hair for my high school prom and she did my hair and all of my bridesmaids' hair for my wedding. My mom and dad have also been going to Riannon for the same 10+ years. I actually live in Boston and wait until I go home to visit to get my hair cut because I have to go to Riannon! She is great and will listen to what you want and do exactly that. I will continue to go to Riannon and will probably bring my daughter to her too when she gets older! read more

I have been going to Sugarz since my stylist,Riannon Phillips moved to that location. Riannon has been my stylist for about 15 years. She is always welcoming, and stays up to date in current trends. She listens like a best friend but never shares what you tell her. That's great because almost all my family now go to her lol! The rare times I thought something didn't work for me, she listened and took immediate action. I have never had a better hair stylist and recommend her to everyone I know! Sugarz itself is run by lovely Marlene. The atmosphere is always beautiful and serene. I totally recommend you try it out. read more

I would not go anywhere else! Riannon has been coloring and cutting my hair for about 13 years and over that time my hair went from super short to long to now super short (and grey). She gave my now 14 yr old daughter her first haircut many years ago and she only trusts Riannon to do her hair. She has awesome color skills!! She's booked weeks in advance (because she's awesome) but goes out of her way to get you in if you have to cancel. I don't know any salon that would do that. Marlene is also wonderful. There's always a positive vibe in there. read more

Riannon is amazing! She has been doing my hair for the last 13 years and she has been a life saver for my hair! I have thick course hair which is not easy to do and she is the only one I trust to do my hair. I not only do I go but I bring my son and daughter to see her and ONLY her! She is skilled and professional and a wonderful person that I have gotten to know over the years. She always has a great smile and ready to listen to what you want! As my son would say...she is the secret to his great hair :) we love her! read more

My wife and her family have been going to Riannon ever since she was at Hair Excitement. She is so great at her profession that they had to follow her to Kittery! I dont get my hair done by her personally, but i saw my wifes hair during our wedding (which Rihannon did) and she was absolutely stunning! Dont be dissuaded with anyone telling you theres no loyalty here! This woman does a great job with her clientele new and old. I would definitely recommend her work - ive seen its beauty first hand! read more

i love sugarz! the salon itself is beautiful and aways immaculately clean with beautiful flowers. I have been going for years (10 maybe?) and am always greeted with smiles, a drink offer and sometimes a sweet treat. the sugarz salon experience is top notch. I am someone who likes change often with my hair and my stylist rihannon works with me to come up with a plan. in my ~10 years of going to Sugarz I have always left feeling beautiful and relaxed. I can't recommend this place enough. read more

Riannon has been my hairstylist for over a decade, and I followed her to Sugarz when she began working there. Riannon is very talented in her coloring skills and has taken me through many changes over the years. She is an excellent listener, always does whatever I have in mind, and if I'm not sure, I 100% trust her judgement on what will look fantastic. I live in Massachusetts, yet still drive over an hour to Maine for every hair appointment. Riannon is just worth it!! read more