Great customer service! JT and Mike were so accommodating and nice. I would definitely recommend and come back!

Sugar Shane's is super sweet and decadent, but let's talk about that pecan cinnamon roll!! OMG... that's all I have to say! Their menu changes weekly, and when those pecan cinnamon rolls are in rotation, they go FAST! So if you see them on the menu, don't hesitate--grab one! If you're in Georgia, Sugar Shane's is definitely a must-visit! read more

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The anticipation was real. Sugar Shane's had been on my Atlanta bucket list and I made a beeline straight there. The Strawberry Shortcake Roll was not the welcome to the city I had in mind. Smaller than expected, no warmth, no softness, it felt like it had been sitting out waiting for someone to claim it. Flavor wise it was fine, but fine doesn't cut it when you've hyped yourself up that much. The cinnamon rolls won't be getting another shot from me. read more

Sugar Shane's - Mediocre Strawberry Shortcake Roll - Desserts Near Me - Atlanta, Georgia

Staff was friendly, signage was easy to follow, and parking is free in midtown. They had a good selection into the evening and they were still baking fresh around 7:30pm. They offered to warm up some of my cookies which was a nice touch, and they offered me a fork too which was great because I definitely started eating in the car lol. I would definitely go back read more

Sugar Shane's - Desserts Near Me - Atlanta, Georgia

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The cookies are good but the older gentleman in the front has the worst attitude of all times. I don't care how many questions I ask I do expect them to be answered kindly. I don't care if you're having the worst day, I shouldn't feel it. They are lucky I was craving these cookies but do I recommend for anyone to go. Well, reprimand that brotha with the go-tee and glasses and maybe I'll say yes but until then. Absolutely freakin not read more

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Sugar Shane's Midtown location has quite the five-star distribution on Yelp. We thought the cookies and pound cake were really good. I can see why people gave this place five stars. However, it didn't hit that extra level for me. Don't get me wrong, though. I recommend this place if you're looking for good cookies/treats in Midtown. We ordered Sugar Shane's this past Friday after seeing and taking advantage of an Uber Eats free delivery offer. The offer popped up in the Uber app after we placed a dinner order with SriThai Atlantic Station. So this was like dessert. Our order was delivered by someone on an e-scooter (in contrast, our SriThai order was delivered by a robot). Sugar Shane's Midtown location storefront is hidden from street view. Drive down the parking lot, behind the Subway. The store is hidden on the back side of the building. My wife and I had two Chocolate Chip cookies ($6.00 each), one Banana Pudding cookie ($7.20), and one Banana Crumble pound cake slice ($7.20). In general, everything was satisfyingly sweet, delicious, and dangerously addictive. The cookies were nice and big, as was the cake slice. My wife didn't like the Chocolate Chip cookies that much because they had too much chocolate. That's actually what I liked about them (lots of chocolate chips), but it's a personal preference. I did think the Chocolate Chip cookies were a bit salty. We agreed on the Banana Pudding cookie. It was terrific; an ideal combination of both flavor and texture. The Banana Pudding cookie came with a light and creamy icing on top. My wife liked the Banana Crumble pound cake more than me. I thought it was tasty, but a little too hard and dry. The Crumble was drizzled with frosting on top. The subtotal for our four items was $26.40. The surcharges were: Delivery Fee: $1.99 Service Fee: $5.02 Tax: $2.08 Tip: $7.44 Delivery Discount: -$1.99 Membership Benefit (Uber One via Amex Platinum): -$2.04 Multi-Order Discount: -$1.00 Special Offers: -$6.00 The total was $31.90 or $7.98 per cookie or cake slice. When I started writing this review, I happened to see Sarah P's 3/15/2022 review saying the reheating instructions were missing online. Well here they are, as found on the side of the box: Cookie Reheat Instructions: * Air Fryer (preferred): 325°F, 3-5 minutes * Oven: 275°F, 7-10 minutes * Microwave: Cookies wrapped in a damp paper towel, 10-20 seconds Brownie Reheat Instructions: * Microwave: Brownie wrapped in a damp paper towel, 10 seconds I also took a picture: https://www.yelp.com/biz_photos/sugar-shanes-atlanta?select=ALZIAuh1-e_J_eaRXPZm7w&userid=j14WgRoU_-2ZE1aw1dXrJg There are now four Sugar Shane's locations in metro Atlanta: 1. Midtown (this one, the original) - opened March 2020 2. Sandy Springs - opened July 2022 3. Ponce City Market - opened March 2023 4. Kennesaw - opened February 2024 read more

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Service - let's start with the service, everyone was super friendly and down to earth! Felt very welcomed and I wasn't rushed at all in my decision making. Food- I ordered the brownie and coming from a brownie lover it was delicious, soft and yummy!! I also ordered chocolate chip cookie and cookies n cream cookies, they were both yummy I will say more on the sweet side! Ambiance- cute area, they have a sign in the walkway for photos, minimal outdoor seating outside, not seating inside but a super cool view of the kitchen where the magic happens! read more

Sugar Shane's - Brownie Cookies 'n Cream - Desserts Near Me - Atlanta, Georgia

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This location is a little tricky to find and also really small but if you are at the subway you are in the right place you just need to walk to the back of the building. I went late on a Friday night and the place was packed but Mike was awesome and got us all in and out he even made a banana pudding cookie for me as they weren't iced and ready to go. read more

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Don't sleep on these cookies!! They put ALL those other cookie companies to shame. These cookies are dense, moist, and full of flavor. Every cookie they invent outdoes the last. They've recently switched out all those fake dyes and ingredients other people use for high quality, natural ingredients. Here's my top faves - The Bulldog - a red velvet combined with house made Oreos. The S'mores - just like it sounds. Ooey-gooey goodness meats thick cookie. The Betty White - Golden Oreos (house made) with white chocolate chips Anything Dubai Chocolate that they're selling whether it's a bar, cookie, or brownie. All DELICIOUS! Even cookies I did not think I would like were 10/10 the best cookies I've had. Absolutely worth the drive! read more

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Best cookies I've ever had! Service is great and very clean. They have so many options and they all look incredible. Can't wait to go back to Atlanta to buy more from them read more

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A Special Shout-Out to Mike at Sugar Shane's I've already given Sugar Shane's a shout-out, but I definitely have to give Mr. Mike his flowers! Mike is truly the face of Sugar Shane's, and honestly, he is the reason I even know about this place! If it weren't for seeing his videos on TikTok, I probably would have never discovered Sugar Shane's ...and I'm pretty sure I'm not the only one. His videos are always so exciting, welcoming, and encouraging that they make you want to come out and experience it for yourself. And today, I noticed something that really stood out to me: several of us showed up because of what we saw from Mike, and we were all complete strangers to one another! That says a LOT about the impact he has. His energy, personality, and hospitality make people feel welcomed before they even walk through the door. So, Mike, this shout-out is for YOU! Thank you for being so personable, enthusiastic, and genuine. You're doing more than selling cookies ...you're creating an experience and bringing people together. Sugar Shane's is lucky to have you, and you deserve your props! Keep doing what you're doing, Mike! You're definitely making an impact! -Ashley & Journi read more

I have been in love with Sugar Shane's since my first experience with the brand. However, it may be time for me to rethink my cookie fix. Arriving at Sugar Shane's - Midtown I was super excited. I could smell the fresh cookies as I exited the car. As I got closer to the door my stomach, brain, and taste buds all got happy. LoL! I walked in and everyone was super busy working. The main person in the front welcomed me in and stated they would be with us in a moment... as I waited for that moment I explored the cookie case which had very few options. I looked around for a "Flavors of the Day" sign and I saw one for Ice Cream but not for the cookies. After about 5 minutes, the staffer apologized for the delay and asked what I would like to order. I asked if the cookies in the case were the only ones available and he asked me what kind of cookie did I want. Cookie 101: when a person is visiting a cookie bakery, you never ask them what kind of cookie they want. The point in walking inside is to experience the flavors that are available. Furthermore, when the cookie bakery is a specialty bakery, that is all the more reason not to ask what kind of cookie a person wants as we come inside to experience the creation of Sugar Shane's - Midtown. Ok. Back to the store... as I was caught off guard by the lack of offerings, I chose a Cookies N' Cream Cookie and also ordered a. Scoop of the Cherry Blueberry Crunch Ice Cream. My cookie was packed. Ice cream scooped. I paid, and was out the door. As soon as I got in the car I opened the ice cream. Don't judge me! lol!!!! It looked sooooooooo good. The ice cream flavor put me in the mindset of a cobbler. Though I love a good fruit cobbler, the ice cream wasn't a win for me. The texture was grainy and there seemed to be more ice than there was cream. I wasn't able to go beyond scoop number 2 as the small Icicles were disrupting my experience. All in all, 3/10. The cookie was... it was a nice big cookie with a great flavor profile. It wasn't the Sugar Shane's - Midtown experience I remember. All in all, I think this visit to Sugar Shane's - Midtown has caused me pause as a consumer for a while. I might try one of the other locations and see if the spark comes back. read more

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We were greeted with staff as soon as we entered the store. It was amazing to see the staff working on preparing the many varieties of cookies and pastries. We picked the salted chocolate chip; Oreo cookie, monkey bread, blueberry and plain cinnamon rolls. Delicious! A must try. read more

Betty White- If you like golden Oreos you will love this cookie. It's the golden Oreo on steroids. Very rich, crunchy and soft when warmed Chocolate Chip Walnut- One of my favorite cookies is the chocolate chip walnut cookie at Levain Bakery in NY. This wasn't anything like it but it was okay, kinda bready to me. Mariah Caramel- A lemon caramel cookie that I couldn't get enough of. I loved it, never thought the lemon and caramel would go so well together but this cookie was perfect. read more

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I wasn't impressed in my visit to Sugar Shane's. The location is in the back garage area behind a Subway and grocery, so we certainly aren't here for the aesthetics. The staff was extremely pleasant when I ordered and even offered me a free chocolate chip cookie since it was my first time. I tried the cookies & cream: fairly dry cookie with sweet white chocolate in the middle but no real flavor other than overwhelming sweetness. The "Juventus 2026" weekly flavor which was a white chocolate chip Oreo cookie with chocolate buttercream on top. It was very similar to the cookies & cream but with added buttercream, and the buttercream was terrible, somehow a notch below store bought frosting. I was shocked how little Oreo flavor (or overall flavor) either cookie had. The chocolate chip cookie was by far the best. It still wasn't great because the cookie was a bit dry, even when warmed, but the plethora of melty chocolate chips was enjoyable. Overall, the cookies all look amazing, but the quality and taste were big letdowns. read more

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Had to update to 5 because the Dubai brownie was so good... if you see it... buy it!!! This was literally the best brownie I have ever had. It was a little pricey but worth it. read more

Sugar Shane's - Bunt cake and Cookies 'n Cream - Desserts Near Me - Atlanta, Georgia

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*REVIEW FOR VIRAL DUBAI CHOCOLATE * COST: $10 SIZE: very small TASTE: There was too much chocolate, not enough of the crunchy pistachio filling. Made with dark chocolate. REVIEW: Not worth the price or the taste. PASS! read more

Sugar Shane's - *DUBAI CHOCOLATE * COST: $10, SIZE: very small, TASTE: too much chocolate, not enough crunchy pistachio filling, REVIEW: PASS! - Desserts Near Me - Atlanta, Georgia

My favorite cookies in Atlanta. That sea salt brown butter chocolate chip is too good. Definitely a hole in the wall basement vibe, but it adds a lot of personality and charm for me. You can see the cookies being freshly baked. The staff is full of character. I love Mike, he is hilarious!! Sugar Shane's is iconic. Definitely my "cookie plug." If you're in Atlanta you have to go at least once! :) read more

JT is the greatest everrr! Thank yall for my cinnamon roll!! :) I saw the menu for the week and had to have one asap. read more

Sugar Shane's - Lemon Blueberry Cinnamon Roll - Desserts Near Me - Atlanta, Georgia

We love Abby! Super sweet cashier! Sugar Shane's is the best! We never leave outta here without feeling fulfilled read more

Sugar Shane's - The sweetest cashier there ever was! We love Sugar Shane's! Never left outta here without feeling fulfilled from the sweet treats - Desserts Near Me - Atlanta, Georgia

We did delivery and got a collection of fine fare! The chocolate & Peanut Butter cookies were everything you would hope! the Best! We also tried Banana Bread, cheesecake brownie and a Betty White. The Betty White was really good too. Great finish to any meal. Or maybe it is the meal, no judgement here! read more

Sugar Shane's - Chocolate and Peanut Butter. Now that's a combo! - Desserts Near Me - Atlanta, Georgia

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These are the best cookies I have ever had the pleasure of trying. And I am so upset that they don't have locations in Houston Texas. These cookies are everything you dream the perfect cookie should be. Fluffy, chewy, warm center, thick/tall, perfect size. They give you that melt in your mouth sensation. This is a small little hole in the wall establishment, but they do also have a location in ponce city market. I've been to both locations and I can tell you that they taste just the same. Service at both are always quick and friendly. Anytime I'm in Atlanta I make it a mission to come here and get these cookies. They will not disappoint. If I could change anything, it would be for them to open more locations-- especially in Houston Texas please read more

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Christina was amazing to work with! She took the time to make sure every detail was correct, including helping us include a personalized note for our client's delivery. Her communication was excellent, she was attentive throughout the process, and she truly went above and beyond to ensure everything was perfect. Highly recommend working with Christina and the team! read more

I love these cookies. They are about $6 each but they are also the size of like 5 cookies combined. They have all different types of flavors which are unique and seems gourmet. This venue is behind a Subway and you cannot see it from the street. The venue is literally in the garage area of the Subway. Staff is nice. They always offer to warm up your cookies. I ordered the Smores and Halle Berry. The Halle Berry is a strawberry cookie. Both tasted great and are thick. Be sure to warm the cookies up. read more

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If they serve cookies in heaven they will taste like Sugar Shane's s'more cookie. I'm sure of it! I could say more, but trust me on this, you won't regret it. read more

So...sometimes I wait to post a review after I've visited a place a couple of times...this is normally because my first 1 or 2 times the visit wasn't so great. I'm most definitely a firm believer in giving a place another chance - so today was visit #3 at the 14th Street location. Each time I've stopped by I've felt less like a customer with a few dollars to spend and more like a nuisance who's getting in the way. The other day I saw a tik tok from the owner and I said to myself " it's time to go back I want one of those Dubai Brownie's" .... Stopped in today and asked for one - and was told that wasn't in the rotation? Mmmmm ok what about the Delta Gold...."not sure when those are coming back"- "probably not next week" - ok I ordered a couple of those delicious cookies and out the door I went - didn't really feel the love for stopping in and spending my money - and let's be clear it's not cheap - but the taste is awesome and worth every penny - So I'm not complaining about cost - just not feeling like my business is appreciated or even leaving with a come back soon - we will have those brownies on Tuesday or something to that effect .... I want to give this place 5 Stars so bad because the stuff is delicious and worth the stop and the money. I love the little counter and the charm of walking in to a what feels like your aunts house and coming in thru the basement - Atlanta charm - I love it. But not sure I'll be back anytime soon. My timing always seems to be out of synch for a good service experience and I'm missing out on that Dubai Brownie. I'm not - saying don't go - just sharing my own experiences - 3 times in - hope your experience is better than mine. read more

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We visited two different Sugar Shane locations while on our weekend trip to ATL. These cookies and treats were delicious! The cookies were soo soft and yummy. There are different flavors to choose from and we had about six different flavors. We really enjoyed them all and hope they expand to other areas, maybe Florida hehe! So delicious! Totally recommend. read more

Mouthwatering. Literally in the buttcrack of nowhere, but the dudes working there were SO kind. They heated up our cookies and I got a free chocolate chip cookie due to it being my first time. Sinfully delish. read more

I really hate to do this because I love Sugar Shane's but for the second time the store has substituted my DoorDash order without asking.... Just throwing a random cookie in the box that I didn't ordered.... Not consideration for price or allergies.... They literally substituted a $6.00 cookie with a $3.00 one.. read more

Crumbl who?! This was my second time trying Sugar Shane's, and funny enough first impression are not everything. I was greeted by Sherri and she was so welcoming. The place was decorated for the holidays which was so lovely. I got a chocolate cake and chocolate chip cookie, and I have to say they have a forever customer. The chocolate cake was so delicious and light. I could have eaten the whole thing. The chocolate chip cookie was just the right balance and absolutely delicious cold as well. I had to share with the rest of my family, and everyone was a fan. So glad I was able to give them a second chance and an accurate review! read more

Sugar Shane's - Desserts Near Me - Atlanta, Georgia

Great cookies! I appreciate Michael's eagerness and excitement to serve my friends and I late at night as well as his reassurance of their commitment to preventing cross-contamination with allergens :) read more

Mike is the best!!! He always got the flavors I'm looking for plus he's mad cool and be on it. W cookie spot, best spot in Atlanta. read more

Sugar Shane's - Desserts Near Me - Atlanta, Georgia

I love going to Sugar Shane's every time. These dessert cookies are some of the best in Atlanta! I love the classic chocolate chip, but the cookies'n'cream is top-tier if you like richer treats. read more

Don't judge Sugar Shane's by its location--tucked under a building at the back of a somewhat sketchy parking lot with very limited parking. Trust me, it's worth the visit! The kitchen staff are an absolute delight. They let me pop in 45 minutes before opening and were so understanding when I realized I had messed up the time, especially since I live 40 minutes away. They were super friendly and welcoming, even though they were busy prepping the dough for the day. And let me tell you, these cookies *will not disappoint.* With unique flavors and an incredibly decadent texture, you can't go wrong. They might even send you into a sugar coma, complete with sugar sweats! The classic chocolate chip is amazing, but the Bundt cake is rich and moist. The Cookies & Cream and Golden Oreo cookies are absolutely insane, and the Red Velvet and S'mores are huge hits as well. Definitely a must-try! Shane: one idea, how about mini cookie balls similar to the baked by Melissa concept. Just a little dollop of goodness. read more

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The cookies and pastries are absolutely mind blowing. Try the chocolate chip-less cookie. You won't be disappointed. Oh, and the Dubai chocolate bar (not the brownie, though I am sure it is Heaven)...get you some. FR FR Magic Mike will hook you up. Ask for him. read more

This is such a hidden gem! We stumbled upon this spot after dinner and it did not disappoint! Mike was so nice and helped us choose a few great treats and then even threw in some freebies! My ultimate fave was the cheesecake brownie. Seriously amazing. Highly recommend! read more

Sugar Shane's - Desserts Near Me - Atlanta, Georgia

Great cookie place!! I remember when they recently first opened, and I was there to witness their growth and expansion. Took my friends there too many times and was a go-to for any event I was attending. From the start they were really hospitable and even gave me extra chocolate chip cookies. Over time quality kept the same but recently decreased (or maybe I just had so many cookies that I got used to it). Also the price went up slightly from when I first used to go. Ambiance irrelevant as it's a pick up and go spot, read more

The food and the service and the atmosphere are amazing. I come here to truly get a level of quality that is hard to find in other places. read more

Sugar Shane's - Cookies n cream. My go to for sure. - Desserts Near Me - Atlanta, Georgia

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It was a little hard to find, but you just walk down the hill and it's to the right. They have cookies and brownies when I went. It was late at night and they only had a small selection, but I did get the sea salt chocolate chip cookies and asked for them to be warmed. Great service no problems. I wouldn't say there's really an ambience but they're really nice and friendly. It's not a place where you sit down it's a to go type of place. The cookies are big and I think they're worth the price. read more

Sugar Shane's - Walk down - Desserts Near Me - Atlanta, Georgia

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I swear these were one of the best cookies I've ever had, and this is coming from someone who isn't a cookie fan! The fresh chocolate chip cookies were to die for. I liked how they weren't too sweet, but also how warm and soft it was. We also got their Dubai pie and S'more pie, and also chef's kiss. The s'mores pie was a littler sweeter than I liked, but the Dubai pie had the perfect amount of crunch. Definitely a good to spot for a sweet treat. read more

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