I ordered some stuff online (I paid for it) Then, hours…read morelater I received an email "Thank you for picking up your order" I never picked it up. They didn't refund my money.

I love how the store is small and easy to find what you need plus it's a one stop shop medicine if…read moreyou don't feel well drive throw pharmacy witch I love , cards and little things for birthday or any occasion and the workers are very helpful

Located in Kaimuki on the Mauka side of Waialae Ave. Didn't see a dedicated parking lot but there…read moreis free street parking available all around. After parking you'll walk to Waialae Ave to enter their front door. The store is very cute, with a mish mash of items like jewelry, aromatherapy, clothing, ecologically friendly cloths, even a candy area. Welcomed by Brandy, she made sure we knew about the deals and how it worked, answered all our questions and was very sweet and personable. We were there on a Saturday so the place was somewhat busy but the line at cashier moved quickly. We make it a point to purchase at least one item from these small local boutiques so we bought the car aroma bottles which were on sale and only $5 when we bring back to fill up. Brandy showed us how to uncap, turn upside down then cap again, comes with a cute tie to hang in your car. Lots of fragrances to sample!

I love the variety of refill options and scents from laundry to hand soap. The place is always…read moreclean and the employees are always helpful. The only item I wish they would carry is hand sanitizer refill.

I have many experiences to share. ROBERT IS THE BEST! How…read morecan I say this? I was a licensed and certified massage therapist myself and have been giving body and energy work on others since I can remember. I am a world traveler and visit some of the most sought after spa experiences in the world...(many of them disappoint for massage but the spas are gorgeous) Robert is in a small space in Lahaina! I found him and this spa by chance 2 months ago. I have been back 2 times already from the mainland and am here again now for my 3rd visit with my son Simon. The spa is simple, clean and kind. Robert is their gem!

Luis saved our vacation. My husband had a frozen shoulder and was an inflammatory mess. My husband…read morecalled and Luis was able to fit him in right away. Luis worked his magic! Very professional and experienced. Highly recommend!

We had an absolutely phenomenal experience yesterday. I enjoyed an incredible 90-minute facial with…read moreKristen--hands down one of the best facials I've ever had. My skin felt amazing, and the entire experience was so relaxing and rejuvenating. My husband had one of the best 90-minute massages he's ever received, thanks to Mom. He left feeling completely relaxed and refreshed. We both can't stop talking about how wonderful our treatments were and would love to come back again. Highly recommend!

What can I say? WOW. I get ALOT of massages and this is nearbthe top. Super aloha spirit from…read morebooking on the phone to checking in to massage. I highly recommend Ann. Old soul with magical hands. I did the lomi lomi for 90 minutes and it was heavenly.

My girlfriend and I came in for a couples massage. I was hoping for a deep tissue, but I was told…read moreI'd be getting a relaxation massage instead. There was a lot of outside noise from jackhammering renovations at the hotel. I didn't think it was a very thorough massage either. I was pretty disappointed for the price.

I was impressed. We arrived for a couples massage. We were running late. They were accommodating,…read moreskilled and listened to our needs. By the time we left we felt relaxed and physically renewed. We loved it I wish we wrestled staying longer we would definitely return. HIGHLY RECOMMEND!

Cindy is the best of the best! She always can reach that blonde level of highlights that we all…read morewant added in to our brunette hair for summer! I have come in with huge hair disasters and she has really saved me. My tweets have had their haircut and colored as well and they looked like little beauty queens walking out the door. Absolutely love Cindy. She's a great person and an amazing stylist.

Had a great haircut by Katie this week. She did a nice job with the wash- very relaxing. Highly…read morerecommend.

On our first morning here we called the Montage to see if they had any rooms available. They said…read morethey get that a lot from Ritz Kapalua guests. For reference, I would put properties like Dove Mountain Ritz or Niko Japan Ritz at a 10 in terms of overall experiences. If we're using those as the standard, the Ritz at Kapalua gets rated a 3. (For reference we are Marriott Ambassador and Titanium Elite, respectively) The pros: Located at Makaluapuna point in Kapalua, there is excellent whale watching from the cliffs. There's Oneloa beach next door with Ironwood cliffs for a nice daily walk. The cons: The folks staying here act like they've never been anywhere. Truly abhorrent behavior. This is not your home, this is a public space. Act accordingly. As a result, I think the staff are just fresh out from dealing with entitled haoles and it shows. I dont blame them but the Aloha is severely lacking as a result. It's noticeable and a bummer. When we arrived at 10 pm, the valet asked us if we wanted a cart for our luggage. At a Ritz its customary to have an associate who handles getting luggage to your room. Strange first impression that made sense as time went on. Many of the associates seem like they are temp or maybe new. The rooms are TIRED. Like 20 years past their prime tired. Room cleaning is at an absolute minimum. Turn down service is literally pulling one corner of your bed sheet down and closing the curtains. I think they are understafffed. This location needs to shut down and and undergo a major reboot and probably needs new management. The restaurants are very mediocre and the prices are absurd. At the spa, we had to endure listening to a DJ blast Soula Boy remixes in the outdoor relaxation area like it was Cancun on Spring Break. Once again, did I mention how poorly behaved the guests are? This was the worst part of the experience by far. Ive generally avoided hotels in the islands preferring a private home rental and I will absolutely avoid this one in the future. The brand name should represent something, but here it does not. Dont waste your resources here. If there had been anywhere else on the island to stay this week, we would have.

Fancy resort w amazing views of the pool outside. You can just sit in the lobby and get some…read moresnacks and people watch below. The pool is beautiful and serene. Staff are friendly and dedicated. It's a nice place to destress.

This is still one of my favorite places in the world and my previous review still applies, but the…read moreprice, my partner's (first!) experience, the service, and the products out of stock made me reconsider my rating. First of my concerns is the price of a day pass, which is now over $180 for only three hours. I'm not sure if/how they enforce this (we don't check in/out at any point), but having to constantly check the clock is the opposite of relaxing. For that price, it should offer all-day entry. Secondly, my last visit was poorly stocked. The piles of towels have been reduced, and sandals had to be pulled out of a locker. The sunscreen pump was empty in the co-ed area, and I had to notify the front desk as I could not find an attendant. It appears their partnership was ended with the skincare company that used to provide products at the vanity, and the iced towels by the steam room were quickly sitting in a bowl of water. Third, the service was brusque. My tour was given by an attendant (Aaron) who seemed strangely nervous, but my partner did not receive a tour at all. Her attendant just said, "here's your locker," and left. My partner had to seek out and ask the attendant (who was now giving a tour to a different guest) for sandals and was brushed off. She ended up getting lost multiple times, as the hallways and doors can be confusing at first. When I went to report the sunscreen, the front desk attendant interrupted me with her hand and said, "sunscreen, got it," and got on the phone, so I couldn't even tell her about my girlfriend's lack of an orientation tour. Finally, it's been years, but they used to have drinks available. One of my favorite Hawaiian memories involved sipping on a chocolate banana smoothie by the pool. Now the cafe is a gift shop with almost nothing for men, and when I was there, no one running it. I still love being here and enjoying the gorgeous amenities - going nude in the men's area and cycling between the sauna / rainfall shower / whirlpool jacuzzi / steam room is bliss.

I've been coming here for years, and a little disappointed in some recent changes. We purchased day…read morepasses today, which now have a 3 hour time limit on them. They used to cover the whole day. The thing that is the most frustrated though is that there is an automatic service charge for "service providers" at the spa, but you're not getting a service. The pool and hot tub are amazing, but the vibes of new management and rules and pricing are not. The place used to have the nicest staff, and no restrictions like this around the day pass. Sad to have seen it change.

Three years ago, I was in Maui where I visited Maui's Best Massage for the first time and had a…read morevery good experience, so I wanted to be sure to visit them again this year when we vacationed in Maui. Danielle was my massage therapist today and did a fabulous job, and I get a lot of therapeutic and spa massages. She was professional, knowledgeable, thorough and didn't waste a minute of my 60-minute massage. I highly recommend Maui's Best Massage and Danielle.

Been coming here for years. They never disappoint. Great pricing, especially compared to the resort…read morespas, and you still get resort spa service. Super cute, clean, quiet and relaxing place as well.

Tina and Jackie did a great job on mani/pedi. Nails look great. Very reasonable prices. Highly…read morerecommend.

It took me over two hours to get a new acrylic set... the shape/ thickness of my nails is very…read morestrange and inconsistent. Paint job was also uneven with messy boarders. I spent a lot of time and a decent amount of money on this set. Not satisfied with service