Sorry forgot picks but every time we eat there it's super good food!…read moreService is kind professional with a smile! Ambience busy as always at the Chicopee location.

Idk how they do what they do so well, but they do. By far, the best fast food experience anywhere…read more Other fast food chains don't even come close. The friendly and helpful staff, quality of food, and speed of service are all levels above.

EXCELLENT food, for what you get very reasonably priced. I…read morehad the General Tsos chicken sandwich and sweet potato fries. If everything was any more fresh it would have been at a farm. Fast service, well cooked, excellent food - thats good restauranting!

Reading some of the other reviews from people who did not have our experience. I agree the food…read morewas very good, once we got it, but the excessive wait paled that. I also realize that everything is made from scratch. But I don't know of any establishment that makes grilled cheese sandwiches ahead of time. Those are always made upon ordering, and it doesn't take over 45 minutes. This place can't handle live customers. They may be good with take-out, but every restauranteer knows the cardinal rule: you take care of the live customers first.

The place is quite nice while it catches my eye, and we got our food in a timely manner. The drive…read morethru employee sounded a little annoyed but it's probably a bad day. The service was nice and our cashier laughed and smiled. The food was what you would expect at any other KFC so you can't go wrong with it. Overall would love to come back again if I'm in the area, 10 out of 10 without a hitch.

Came back to try again, this place used to be a KFC/Taco Bell, now it has gone through an overhaul…read moreand is just serving KFC. Once you walk in you notice everything has change for the better. Inside is mush cleaner and the staff was friendly and accommodating. Food is your typical KFC ,you know what you are getting. The food came out fresh and fast. Glad to see the revamp, perfect place for a quick bite to satisfy your cravings for fried chicken.

Great ice cream, good service,a little pricy. Wasn't busy at all. Saw the Lickity Express pull in…read moreso that was neat.

Stopped there again today. On last stop we were challenged by Tom to try their Steak and cheese…read moreGrinder. And compare it to the place we would go to for them. ( and it's our #1place, nobody has even come close ) Well, we found a place that equals it. It was great. Filled with Steak,cheese, peppers & Onions. And the Cook was Excellent, fun and friendly ( and loves to sing to the tunes on the Radio ) The girls there are Great. And have a great attitude. They greet you as you walk thru the door which is nice. You don't get that in most places anymore. We will take the 45 min. Drive to go to that place. Cause it's worth it. Keep up the good work. And Tom thanks for the Challenge. Ps: If you going for ice cream there's only one size so bring a friend to share ...lol. The Portions are pretty big. The Dining is Inside or outside. Go there You won't be disappointed.

Fast service. Good fast food. Gossipy manager and staff. This is a must read:…read more I waited on my order in an empty wait line area. The staff including the manager or whatever he was. They went on to talk about how much of a "B" one of their fellow employees are. I walked up and leaned in and simple told them. "Listen, I heard your entire conversation and that's not appropriate. Imagine if I was video taping you on my phone? Would you like the franchise owner seeing the that?". And I went on to say "I know you're going to say what a B when I leave. But you know I'm right".

Kelly the manager is the rudest one out of ALL of them…read more.. I just asked the person that was taking my order "Can you please make sure my biscuits and muffins are not hard, bc the last couple of times they were." Kelly in the back uttered under her breath thinking we couldn't hear her..."This is fast food not a restaurant..." When I made eyes contact and when my mom spoke up saying "I'm sorry what was that, I think I'm still using my hard earning money the same way?" She turned away and walked away.... When we left the front counter she continued the same conversation...about US!! A MANGER!! Thank Kelly!

Seems to be a dumping area for crap and they have tables closed off but have seemingly been…read moreworking in this area for the last year with no progress, they even have an outdoor sign in the sitting area that has needed to be put up for months. The staff is usually attentive, once in a while you will get someone that doesn't know anything and doesn't care, the sode machine isn't working but they will still sell you a soda, etc etc. Nondescript typical subway sandwiches, usually no line, there are a couple of Wal Mart employees that seem to always be in this dining area. Bathrooms are right next to the dining area so that can be really special especially because they are seemingly never cleaned.

NO CONTACTLESS SERVICE. I ordered and paid online with credit card. Paid to have it delivered,…read moreand to leave it on my steps. When the delivery person arrived, he wasn't wearing a mask. Then handed me a receipt with a pen and said I needed to sign it.

Finger-licking good--literally. The brisket and pulled pork…read morewere unreal, and the collard greens and mac & cheese were straight comfort food perfection. The brisket was my absolute favorite--so tender, juicy, and packed with flavor. When we arrived, the place was full, which honestly had me betting big that the food would live up to the hype--and it absolutely did. Even the other customers were friendly, and the staff was just as welcoming. My fiancé and I shared the two-meat platter, and thank goodness we did--it was more than enough food. We were stuffed and still had leftovers (which I'm very much looking forward to eating again). If we ever pass through this way again, I'll definitely be making him stop here. Can't wait to come back!

Well, stopped back again recently. The first visit was a two…read moremeat platter of ribs and brisket. Brisket was moist , tender, excellent... maybe a bit greasy but in a good way. Ribs very beefy and excellent. Mac and cheese needed stronger multi cheese blend, maybe a few toasted breadcrumbs on top ? Cucumber salad needed a pinch of sugar to sweeten up the vinegar . Corn bread ok , needs more flavor with real corn mixed in, lose the paper wrappers and bake in pans directly ... or change to a biscuit with honey butter . The owner was working the line first visit and things moving. Second visit : same points mentioned above, but this time smaller quantity of brisket and drier? The ribs smaller and drier ? 2 different food prep guys this time and noticed difference from visit day before? I did try one smoked wing this visit and wing wax excellent smoke tender wing. I think k things improved since the Worcester location closed? It still can be excellent food one time and an average or worse the next visit... inconsistent When the Brisket is on ... it is great stuff When it is off... dry underwhelming... They should make a brisket or burnt end hash as option ... Redbones bbq in Boston used to do a brisket hash that was excellent and unique .

Dustin always makes the best sandwiches with the perfect balance of toppings. Nothing beats a…read moreturkey, pepperoni, and provolone sub mikes way with cherry pepper relish and banana peppers. Service is especially efficient when Dustin is working.

If you don't go in person they will freestyle your order. They didn't give me the soda I ordered…read moreand instead of just canceling my order they sent me 2 sloppy wraps that I didn't ask for when I paid for subs.