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Subway

2.5 (13 reviews)
InexpensiveSandwiches, Fast Food
Special Hours • Closed
Updated 2 weeks ago

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Here's our receipt. Someone write to the manager and let him know that his business is not good.
Matt B.

Horrible experience! My family arrived and there was only one other customer in the store. His order was partially done. There wasn't a clean table in the store and the bathrooms were filthy. Raven the dark-haired employee finished up with a customer in front of us while another employee started making our sandwiches. when Raven was finished with the customer before us instead of turning to help her other employee with the three customers that were still in the store she elected to pull out her phone and play on it while she was standing at the register. She didn't even go to the back of the restaurant where we couldn't see her. She stood right out front ignoring us and playing on her phone. At this point another employee who had blonde hair arrived completely unprepared for work. She stood at the register with Raven and they talked for a few minutes while continuing to ignore the customers in the store and the fact that the store was a complete mess. While the blond employee went to the bathroom to change her clothes and get ready for work Raven decided it was now time for her to leave so she decided to make herself some lunch on the way out. Don't know if the employees at the subway are allowed to have free meals but don't believe she paid for her food either way. I was more concerned with the fact that she interrupted the service that we were receiving by the only employee that was helping us in order to make her own lunch so she could leave. Finally she left as the blonde girl came out from the bathroom and got ready to work. The blonde girl then walked behind the line pulled her hair back into a ponytail and then put on gloves and asked me if we needed any more subs. think it's important to note that she was wearing gloves but she hadn't washed her hands which I believe they're supposed to do anytime they touch their body or come from the bathroom. the blond employee then decided to make our last sub and slapped her way through the process turning out what looked like a train wreck on a smashed bun. one interesting note is that we are from Emmitsburg and we decided to go to the Thurmont Subway on our way home from Frederick because every time we've been to the Emmitsburg Subway they are typically out if basic product to make their subs. Not sure if the owner of the Emmitsburg one is the same owner of the Thurmont one but this guy should no longer be running restaurants. Please if you have a child that works at one of these places also please teach them how to service a customer because they all suck at it. Kids grow up and put your phones down.

Enjoying our after school lunch at our favorite Subway!

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Furnace Grill & Crab House - Large crab

Furnace Grill & Crab House

3.5(106 reviews)
3.1 mi
•$$

We found this place last minute while in town, we called at 430pm and made a reservation for 5pm…read more We were glad we made the reservation because this place filled up quick! We ordered a cream of crab soup ($16) to share, to see if we would like it, and it was pretty good. For our entree we ordered the Steamed Platter for Two (snow crab legs, crabs, shrimp, clams and mussels) ($165) and cole slaw and hush puppies as sides. The platter was huge and delicious: the snow crab legs and the crabs were absolutely delicious, the mussels were great, the shrimp were great and the clams were okay, they didn't have a lot of flavor. The sides, cole slaw and hush puppies, were very good. For drinks we got a Yuengling, a Modelo, and a pink lemonade, all good. For dessert we could't order anything because we were SO FULL, but they have a peanut butter pie in the menu that I hope to try if we are ever back in Thurmont! The ambiance was nice, this is a casual restaurant and the waitresses are very friendly and laid back.

First time visiting Furnace Crab House, and it definitely won't be our last!…read more My family of five stopped in on a Sunday afternoon and had a great experience from start to finish. Our server, Megan, was fantastic - friendly, attentive, and made some great recommendations. The food came out in a timely manner, and everything was delicious. I ordered the Po' Boy sandwich, and wow, it was amazing! Packed with flavor and definitely something I'd order again. Kids had the cheeseburger, friends had the sampler (it was ok), and another had soup that was yummy! One thing that really stood out was when Megan brought out a pitcher of water without us even having to ask. As a family that drinks a lot of water, that thoughtful gesture was greatly appreciated and showed her attention to detail. Great food, great service, and a welcoming atmosphere. Megan deserves a raise! We'll definitely be back.

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Furnace Grill & Crab House - Spacious dining room.

Spacious dining room.

Furnace Grill & Crab House - Cream of crab soup. Creamy and tasty.

Cream of crab soup. Creamy and tasty.

Furnace Grill & Crab House - Inside decoration and drink counter bar.

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Inside decoration and drink counter bar.

Subway - sandwiches - Updated October 2026

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