I have nothing but trouble when I go here. I have been pretty hesitant to make this. Every single…read moretime I go here they forget my nacho cheese, they forget to remove the ingredients I'm allergic too and other things. My most recent trip is what triggered this review. I ordered the new Catalina chicken. What I received was a dark meat and the shell was completely broken. They didn't add my extra cheese, but they don't forget to charge you. I called and spoke with a manager and informed her, she said that's how they come. She literally said the tacos come broken! She was very hesitant about writing my name down so I can come in for a remake. Mind you it was -5 and I had to go to work. I will definitely drive to Dixon next time.

Friendly staff, quick service, hot crunchy tacos, and consistent flavor that always satisfies…read morelate-night cravings.

4 stars only because of the prices. The service is great and food fresh and delicious!read more

I've gotten sick from the pasta salad multiple times, it's left out all day and always comes warm…read more I loved the food but it's suspect of food poisoning, other members of my family have all gotten sick from the same. Tried to get in contact with the store but they didn't answer calls.

Absolutely terrible the food was raw and they tried to Rápe my sister so then we called the police…read moreand the manager got

First off I ordered a 10 piece nugget and I got sweet and sour. The sauce was opened and went all…read moreover the bag inside. I also got a happy meal for my son with a cheeseburger however there was no cheeseburger there was an extra bag of apple slices and the fries spilled everywhere. Then for my wife she got a big Mac meal the big Mac was spread wide open when she opened the box there was a unnecessary amount of lettuce and mayo on it which she specifically said no mayo or lettuce. Very disappointed

Stopped here while on the road…read more The staff were friendly. The food was fresh The dining room was very clean and the prices were good

We stopped in for some lunch while in the traveling in the area…read more Staff is nice and the transaction went smooth. Food was tasty and portion sizes are large. We were all happily filled. Two of them got the Culver's signature sauce. This is new.

Thank you Arthur's garden the food is the Best service in town come and enjoy your lunch and…read moredinner .

The best sub in the area so good every time I come to town a must have!!!!!!the best Marko Deezread more

First off I ordered 12 mozzarella sticks they all had no cheese inside then I got onion rings and…read morethere was no onion inside idk why these fast food restaurants do this to me. Then I got a kids meal for my son and with a burger there was an unnecessary amount of tomatoes and mayo and pickles which I literally asked for none of that stuff. Then my wife got a triple whopper meal there was one patty on it then she got fries guess what was in the bag onion rings now why would they put onion rings when she ordered fries. Then she got sweet tea it was Dr pepper very dissatisfied I will not be coming back here I'm so mad

Food was okay. Service was adequate. The restaurant area needed to be cleaned. This was at night vs…read morethe excellent day service and area.

Great place to go if you wanna wait 10 minutes at the window when no other customers are there…read more.. Looked back and saw kids just standing around playing on their phones so we drove off.

I'm hooked! my first on which was so delicious I might have to get one every day! It's not easy…read moreto find a quick delicious meal that doesn't have bread and I'm staying away from bread. I'm on a low-carb diet. I'm just trying to eat very healthy and this works for me. It tasted really good and it was made awesome I got the number five Ito and cucumber, Dijon, extra sauce, and Jimmy peppers on the side.

The service , accuracy and speed of this Arby's is…read moreridiculous. How they stay in business is a m yst ery. Awful just Awful To improve they would need to close and start over!

Courteous service. Love the potato cakes. Clean tables . Great value with the use of a coupon.read more

I thought it would be nice to take my kids for sum ice cream nope it was devastating first my son…read morewanted a vanilla ice cream cone instead of ice cream they put ranch it was a ranch tower in a cone. Then my wife got a Oreo milkshake and a chili cheese dog there was no hotdog in it and for the milkshake there was no milk or Oreos it was pure peanut butter now why would they do that I couldn't tell you. Then for my meal I got 6 piece chicken strip basket with a side of ranch they give me gravy and there was only 2 and a half chicken strips with a total of 7 fries then I ordered a vanilla shake they put it in a ranch cup and put it in the basket I asked for a medium not a baby sized cup I'm so freaking angry

The food is great i always get the 3,4 or 6 piece chicken tender basket with gravy and buffalo…read moresauce and a cherry Pepsi. Service is fairly good nice people. The inside is clean. And their ice cream and blizzards are amazing if i get ice cream i always get a medium chocolate ice cream cone with crunch it's amazing.

When it comes to a place like this, which is clearly a family-run "mom-and-pop" shop, I want to be…read morea little more lenient. I recognize they are operating in a different environment, especially being over two hours away from the competition found in Chicago. In any case, I found myself hungry in Rock Falls, so I stopped in at La Familia. I had the opportunity to try a carnitas taco, an al pastor taco, and a tamale. I also ordered an horchata to drink. The food was a mixed bag, but with some notable high points. The highlight of the meal was the tamale. The exterior was soft and flavorful, and the interior was appropriately meaty with a good, mild flavor. I believe this was my first experience with a tamale, and it was an enjoyable one at that. For the tacos, I appreciated that the proteins, onion, and cilantro were all in balance and that they didn't skimp on the meat. I am a traditionalist and asked for my tacos with just onion and cilantro, rather than their standard of lettuce, tomato, and cheese. While the meat had a mild flavor and wasn't completely bland, it needed something more to stand on its own. To be fair, there is salsa, lime, and two varieties of El Yucateco hot sauce available. However, being the purist I am, it is my belief that food should be able to stand alone without condiments. That said, with these tacos, it felt like something was lacking--perhaps sauce, crema, or pineapple with the al pastor. I'd also like to call out the complimentary chips and salsa offered at the beginning of the meal. I loved that the salsa was served in a little spouted container and that the tortilla chips were clearly homemade. They were a bit unusual, with layers flaking off (not a bad thing, just not often seen in restaurants). I also liked that they had a little bit of salt... far too many places skip that, and how can you skip the salt? My horchata was an absolute delight with great flavor. It was a tad sweet for my taste, but that's more a matter of personal preference than a technical issue. The service was a major highlight. It was very kind, knowledgeable, and attentive. The staff was also quick and efficient. Final Verdict: La Familia is very solid and respectable as a family-run, home-cooking-style restaurant. While to be 100% honest it doesn't hold a candle to some of the things you might find in downtown Chicago, Pilsen, or Cicero, that isn't the expectation. With this in mind, it does its job well. While I'm not going to come all the way back to Rock Falls just to eat here, when I find myself in town, I can't say I would be totally against it.

Phenomenal spot I travel quite a bit . It's hard to find good food around here and this is…read moredefinitely one that hit home for me. . And the service is incredible. Very clean.