The food was good but the service at the front window was rude. I ordered multiple burgers, cheese…read moresticks, and taco burgers. When I was checking my order I noticed I was missing my taco burgers so I pulled to the side and walked up to the front take out window and nicely told the young girl that I accidentally didn't get my taco burgers and showed her my receipt. She rolls her eyes, doesn't say anything and grabs my taco burgers and hands them to me. Still not saying anything. I took them and proceeded to thank her and she still says nothing. The attitude on her face, ugh it was so annoying. 1 Star Experience, but the guy in the back was cool so I'll leave a 3... Also the ranch was sour.

Most of this review will be negative worthy of a 1 or 2 star, but the actual food itself once you…read moreget it is exceptional and definitely in the area of a 4 or 5 star review. Let me explain. When you first pull up the drive in window on the backside is not clearly marked and appears closed. Instead you have to park, get out off your car and walk to the street facing walk up window. There is awnings or anything to provide shade and once you have made your order there are no benches or seating to wait for your food. It is the middle of summer here and standing outside waiting for the food to be called with no cover was an ordeal. The ladies taking our order were some of the rudest people I have interacted with here in New Mexico making every interaction seem like a major inconvenience including ordering. Once the food came the milk shakes were so thick they were basically just soft serve in a cup which would be fine except they don't have milk shake straws! The straws they do have are so thin that is is difficult to even soda through them and they don't even provide straws with their milk shakes, they give you spoons and they seemed out surprised and put out when I requested a straw. Like I said, the food once you get it is good but depending on the temperature outside and the complexity of your order this may not be a place worth the wait.

One of the best places to go when you're craving something unhealthy. So glad that there is a…read moreMcDonald's in Portales - this really helped my friends and I get through some times of hunger and were too lazy to cook. I was a little - actually, super excited when I saw that they had the new "build your own custom creation" menu. Who would have thought! Out of all the McDonald's in Los Angeles, a McDonalds in New Mexico would have it before LA. These new "create your taste" machines allow the customer to skip having to have real live interaction with the worker and just submit your transaction directly into their system. We were a little confused as to where to grab our alert devices that would buzz us when the food was ready, but apparently the workers had them at the front counter. While you can order from the entire menu on the machines, I opted to create my own creation. These McDonalds in the mid-west have burgers served on Texas toast, so obviously I went with that as my bun of choice. Adding additional protein costs extra money, but you're able to add whatever ingredients you want to your burger (if I remember correctly). With all the options, you can be standing at the machine for several hours. Not only does this McDonalds have the ordering machine, but they have a little island in the middle with charging mats and devices that you can borrow. There's also a "take a book" or something in the corner next to the utensils where kids can grab a book to read. So awesome! The burger I custom created - 1/4 pound on Texas toast with cheese, fried onions, lettuce, tomato, and whatever else I threw on there - turned out to be pretty tasty. It was definitely the Texas toast that made it taste that good! Can't really rate a fast food join on their food, but I've been here pretty often and I've always left feeling happy - and a little regretful of the French fries that I've put into my mouth. tl;dr - So amazed by their custom creation menus. The locals probably see this everyday and were super confused by me standing in front of it and taking pictures to capture my order. Restaurant is always pretty clean. Staff is efficient - I've seen baseball teams come in and they're always incredibly calm while taking their orders - and really friendly.

I enjoyed the food it was good had 5 sandwiches with fries and drinks fries were cold but…read moresandwiches good ... Also got apple pie ordered 2 got 1. They were so busy. I eat here at least 2x a week....

The only place to get a quick meal. Food is great. Staff is great. Great prices. If you're ever…read morecruising through this area. This is the spot.

The food is delicious, I had the green chili cheese burger with tots and a 44oz sweet tea. All…read moredelicious and served fresh! The service is fast and friendly. Resturant has dine in and drive-thru. Location is super convenient right off HW-70. The restaurant is small but is clean. Prices are reasonable.

Completely got my order wrong, I asked for 2 bean, 2 supreme, and one bean and rice, I got 4…read moresupreme and 1 bean, I don't know if they are high or something, but this is completely unacceptable, my parents are vegan, and couldn't eat because of this incompetence,

ordered two Doritos Locos without cheese. what do I get? I don't know but it's mostly cheese and…read moresomething unidentifiable with what probably used to be a Doritos shell but now is so soft and cold that I wouldn't even use it as a treat for a dog. I They actually look like someone ordered them, didn't want them, threw them away then the drive thru worker picked them out of the garbage and gave them to the first person who asked for these tacos. I don't even think a hog would eat them if it had been starved for three days. Epic fail Keep this up and Taco Bell's initials are gonna mean a whole other thing. The only good thing they have right now is a manager who knows how to behave professionally and knows goes customer service stuff. And he knows how to make things right.

This place is really something different! Sitting in the middle of the small town of Portales, NM,…read moreyou would not expect them to have the diverse menu that they have. I tried several dishes including the Super Bowl, which has rice, vegetables, Teriyaki beef, schrimp and chicken. They are famous for the baked potatoes. The varieties are plenty and these potatoes are huge!! They also offer a large breakfast menu, too. The service is decent. Most of the waitresses are in their early 20's, probably from nearby college, WT. All of them were nice and polite, which give the hometown feel to your meal. I have eaten here several times and have not been disappointed yet!

I'm not from here but this place isn't that bad but I order the teriyaki chicken and shrimp bowl…read morethe sauce is very over powering. The sauce does not taste like teriyaki it tasted more like honey I'm not saying its good or bad but might wanna take a different approach when it comes to your sauce. As for service, it could be improved Working environment looks friendly but when I'm walking in and I stand there for 5 min. With no one to assist me (keep in mind there were people in the back that saw me) I'm just gonna look lost but eventually someone helped. Overall I would say the rating is fair. The atmosphere is great just need to improve on small things. Hope to come again but with a different opinion.

It's worth mentioning that I ordered all of the specials in the board. Green chile stew, black-eyed…read morepeas & a quesadilla. Counter service gal knew the menu. BETTER than reasonable prices; I would've paid more! The eat-in area is clean & pleasant. Good place to get caught up on emails or SM while enjoying a solo lunch.

I ordered the steak strips after finding out that no one who worked there had ever tried the fish…read more One of the worst things I have ever ordered. This shop had a very large menu with nothing made fresh. The only customers were over 80 years old. The "steak strips" tasted like chopped up hamburger patties and were badly cooked and that is supposedly their specialty and at the top of the menu. I am surprised to see that it is still open every time I drive by given how little attention it is given by its owners.

Went through the drive thru for dinner…read more Atmosphere: it was easy to get in and out of this parking lot. The exterior was clean and everything appeared pretty new. Staff: the staff were professional, polite, and smiling. It makes it very nice to encounter friendly workers when going through the windows. My order was correct when I checked it. Food: the food was fresh and warm and tasted good.

Burgers are good anytime, and breakfast is great with the 2 for $6 double sausage croissants…read more.. Love them...

They always mess my order up. One time I ordered two route 44 drinks and they messed them up three…read moretimes. At first they gave up one large tea and one small diet coke. Then they have us two large teas. Then they have up two route 44 drinks. They looked right so we drove him and ended up the drinks were super watered down and nasty. Not even the first time that has happened. It's just drinks, why do they always mess up???

Ordered Onion rings lightly fried, got them almost burnt, couldn't eat them. When I got them home…read moredon't think I'll be back

Com'on, this place is not that bad. It's a convenient store, for goodness' sake. Anyway, we have…read morebeen to numerous Allsup' and they have been decent. The clerks are always friendly. Prices are decent. The place is tidy for the amount of traffic that goes through here. The best thing about Allsup's is the burritos and salsa. They are greasy but with the salsa, they are heavenly. Try one the next time you come through.

Fast service but rude people... Sodas from fountain tasted dirty as if uncleaned for months...read more

Ah, the shining star of the Portales culinary scene. I had a ham and turkey sandwich here that was…read morethe pinnacle of freshness. They even let me substitute Dijon mustard for the mayonnaise it usually comes with which elevates the sandwich to another level. And the frito pie is likely the best I've ever had, delicious layers of house-made chili, cheese, and Fritos. Yummy!

Came for lunch and was pleasantly surprised with how good this place was. Staff was friendly and…read morehelpful. The decor was all over the place but I think it made the shop unique. I got the Bandito sandwich which was awesome and it was obviously freshly made. Everyone else in my group shared the same experience. Would absolute come back!!