The food was good but the service at the front window was rude. I ordered multiple burgers, cheese…read moresticks, and taco burgers. When I was checking my order I noticed I was missing my taco burgers so I pulled to the side and walked up to the front take out window and nicely told the young girl that I accidentally didn't get my taco burgers and showed her my receipt. She rolls her eyes, doesn't say anything and grabs my taco burgers and hands them to me. Still not saying anything. I took them and proceeded to thank her and she still says nothing. The attitude on her face, ugh it was so annoying. 1 Star Experience, but the guy in the back was cool so I'll leave a 3... Also the ranch was sour.

We've been loyal patrons of Pat's Twin Cronnie in Portales for three years now. That's three years…read moreof solid eats, questionable greetings, and the kind of customer service that makes you wonder if you accidentally walked into a DMV. But today? Today was different. For the first time ever, we were greeted by a unicorn in human form--Cori at the counter. She smiled. She was kind. She made eye contact without looking like she was being held hostage. It was a moment. I almost dropped my fried dill pickle in shock (which, by the way, is a crispy little slice of heaven and deserves its own fan club). Everyone else over the years has been... well, let's just say they've got the charm of a wet sock. Not rude, exactly--just consistently channeling their inner butthead. But Cori? She brought the sunshine. If Pat's could clone her, they'd be unstoppable. So yes, the food's still great (those pickles, y'all), but now there's hope that the service might catch up. Fingers crossed this isn't a one-time miracle.

This is an amazing place to stop in. Lots of character, friendly people, and amazing service!…read more Highly recommended.

AMAZING service! the sandwiches are delish! that ice cream is to die for! that buttered cornbread…read moreice cream is *worth* their double dare! one of the best i have ever had. ever. AND theyare the only people in New Mexico that make fresh Dole Whip ! it's SO good!!!

Ah, the shining star of the Portales culinary scene. I had a ham and turkey sandwich here that was…read morethe pinnacle of freshness. They even let me substitute Dijon mustard for the mayonnaise it usually comes with which elevates the sandwich to another level. And the frito pie is likely the best I've ever had, delicious layers of house-made chili, cheese, and Fritos. Yummy!

Came for lunch and was pleasantly surprised with how good this place was. Staff was friendly and…read morehelpful. The decor was all over the place but I think it made the shop unique. I got the Bandito sandwich which was awesome and it was obviously freshly made. Everyone else in my group shared the same experience. Would absolute come back!!

On a triple digit hot weather, me and my dog went to get a shaved ice to cool down. We went to the…read moreTropical Sno to give this place a try. I ordered a small shaved ice for myself and ordered another small shaved ice for my dog. The staff was friendly and gave my dog a small shaved ice for free. If you need a frozen treat for you and your dog friend, highly recommend this place ^_^

Several of my friends had recommended a new place that had opened up in Portales that specialized…read morein shaved ice. With the incredibly hot weather and the need for something sweet, it really didn't take much to convince me to give this place a try for myself. This place can be a little tough to find. Luckily I could pull it up on Yelp and navigate to the location - it's on the other side of Pizza Hut by the railroad tracks. Kind of unexpected to have a little shack set up that sells shaved ice, but it works! The yellow shack and the flags that wave "Tropical Sno" are definitely "alerters" to let you know that you've reached your destination. Like most other places in Portales, Tropical Sno also has a to-go window where cars can pull up to the side of the shack and order/pick up their order without getting out of the car. I opted to get out so I could take pictures of everything. Apparently Tropical Sno is a franchised dessert company where anybody can open up his or her own Tropical Sno location and start selling shaved ice. A pretty neat idea - I liked that everything inside the store seemed legit: from the syrups that were used to the color changing spoons, I was pretty sold. And the menu is pretty extensive for a shaved ice place. -1st step is to pick a size (small is $2.95, medium is $3.50, and large is $3.95 - not including tax). -2nd step is to pick a flavor: you can choose from popular concoctions that have been built up to taste like a specific item (i.e. root beer float, wedding cake) or build your own with 3 different flavors. -3rd step is to choose any add-ons such as coconut cream, caramel, etc. (You can also make it Hawaiian style and add ice cream for an additional $1.00) I was in the mood for something sweet that afternoon, so I ended up choosing the small Strawberry Shortcake ice (strawberry, birthday cake, and vanilla cream). The ice came in a Styrofoam cup with a plastic material to keep the ice from dripping on the table (or on you). Really enjoyed this sweet treat - I think having it Hawaiian style definitely would have made this even better, but the fact that it was just ice was still really good. I could taste all the various flavors, and it wasn't overwhelmingly or cloyingly sweet. For the price point, this was a very worth it treat. And the color changing spoons were a special touch! They have cute wooden benches with pretty lights strung overhead as a seating area if you want to eat your dessert right then and there. The people who own this joint were super friendly. They also offer a buy 9 get 1 free stamp card, which is really cool. No minimum on credit cards, and I think they even accept Apple pay. tl;dr - Would recommend this place to anybody who is looking for a refreshing dessert on a hot day in Portales and wanted to try something other than ice cream shakes. With all the various flavors and creation possibilities, you can revisit a zillion times and never be bored! I enjoyed the strawberry shortcake flavor, and if I ever get to try this place again, I'd want to try a more tart combination.

Friendly service. Clean restaurant. I had the fresh Mongolian BBQ. I chose the veggies and meat and…read morethen it was cooked to perfection. So yummy! I also had breaded zucchini and mussels and dessert.

Delicious food and a nice quiet atmosphere!! The service is good, and they're very kind!read more

First time and last time. Food was amazing ! Service from the server was good. The lady charging…read morewanted to charge me for my 10 year old daughter and niece as adults. If they were both over 10, I would've paid and call it a day. Height doesn't define the age of a kid. And birth certificates shouldn't be asked for to confirm the age, that's ridiculous. Who carries birth certificates to go eat.

Great food and service is great and friendly. The price is great too. The restaurant is clean and…read morethe food is kept warm and well supplied.

This place is really something different! Sitting in the middle of the small town of Portales, NM,…read moreyou would not expect them to have the diverse menu that they have. I tried several dishes including the Super Bowl, which has rice, vegetables, Teriyaki beef, schrimp and chicken. They are famous for the baked potatoes. The varieties are plenty and these potatoes are huge!! They also offer a large breakfast menu, too. The service is decent. Most of the waitresses are in their early 20's, probably from nearby college, WT. All of them were nice and polite, which give the hometown feel to your meal. I have eaten here several times and have not been disappointed yet!

Food is absolutely fantastic but seriously over an hour. Wait for delivery. Do better peopleread more

Great little burger joint to hit in the middle of a road trip. Cheeseburger was legit. Relleno…read moreburrito was a bit of a miss.

Luv their green chili hamburgers!!! Just wished they had consistent hours!! It is one of the better…read moreplaces to go!!

The beer is made here and is outstanding. They have many options. I prefer the blonde pale ale…read morewhich was served at the perfect temperature. The service was prompt, attentive and professional. The prices are very reasonable. The place is clean and comfortable. They play great music that isn't played so loud that you can't have a conversation. The food is very good. I have never had a bad meal here. Today, I had the green chili bacon cheese burger. It was fantastic and obviously a handmade patty. It was cooked perfectly and had wonderful flavor. The seasoned fries were cooked to perfection, but I like mine soft and not crunchy. Overall, a fantastic experience.

The hostess was very nice and friendly. She was nice enough to let us tastes some their homemade…read morebrew. Loved the experience.

BLUF. The food was very good, the service was very good and it was clean and tidy…read more My hubby and I tried the Cattle Baron. We are in Portales for the weekend. He ordered the baby back ribs and I had the chopped steak. The food came out hot and correct. The ribs were delicious and tender. The meat fell off the bones. The bbq sauce was excellent. He also had mashed potatoes and lemon garlic asparagus. We asked the server to make the asparagus soft and they did it very well!! They were delicious! Very tasty and just right. I had the chopped steak with sweet potato. The mushroom gravy was very thick almost pasty but tasted great. The sweet potato came with cinnamon sugar butter. It was perfect. I also had the salad bar and it was very well stocked. We ended with the chocolate mousse cake. The cake was VERY chocolatey, rich and delicious. Bathrooms were clean too. It doesn't look like much outside but it's worth the trip.

Honestly all depends on who's working there most times. It is absolutely amazing. Other times it is…read moreabsolutely awful so it's kind of Hit or Miss!