I can't even right now... came by on my way home after a long trip today- it was 9:45 when I hit up…read morethe drive thru. It was clearly not busy but we still waited over 20 minutes for an order that ended up being incomplete and pretty half-assed (pardon my French). Chicken strip combo. Diet Coke. BBQ sauce and ranch...pretty simple. Got half an order of fries, no straw, and only honey mustard. And that's after we had to wait, park, and then go into the restaurant after they forgot the fries. For a restaurant that was still open, the staff were clearly already checked out by the time we got there. Really disappointing.

WHAT HAPPENED????????? This used to be my go to location…read more Food and service sucked. Not sure who the manager was tonight but she needs lesson's in food safety and manners. Restaurant was disgustingly dirty. Garbage everywhere. Chicken sandwiches tasted like they were made yesterday. Diet pop wasnt working. Just a plain waste of $30.00. Should have gone somewhere else as soon as I walked in. Dave Thomas wouldn't tolerate this.

Had a smash burger craving and found this place on google. As GTA-ers, food trucks in a parking lot…read morewith picnic tables is a relatively new thing for me. Kinda feels like a semi-permanent establishment. Smash Daddy Burger - A double patty of flattened beef was delicious. It was a melange of flavours that worked very well. I wish the patty was more crispy so that there is more texture in the patty. Naked Fries - The spiced fries were one of the best fries I've had. Fries were super crispy with fluffy interior. There was a good amount of seasoning on the fries making it tasty in flavour and texture. Would come back just for this!

Food truck in parking lot…read more Smash burger very tasty. A bit greasy, but doesn't take away from it. Two patties well smashed. Love the crispy brown look. The fries are nice and crispy/crunchy and come seasoned. Very friendly staff/owner? Serves food to the small patio area, and checks in with patrons on how they find the food. I would come back again.

Wow! I am really impressed with this chain. Frequently visiting St. Laurent mall, I walked the food…read morecourt over and over again, and just wanted something different, and "healthier". I nervously popped into Poulet Rouge, intimidated by the menu and all the choices and received the friendliest service. I ordered a mini bowl with lettuce as a base. They offer plant based chicken, and opted for that, going with the shisha garlic flavour. The mini comes with a choice of 1 sauce and 3 toppings. I went with the chipotle sauce which had some nice kick to it. I topped it with cucumber, feta and tzatziki. The bowl was a perfect size for a quick light dinner. The plant based chicken was smokey and it was grilled to order. They have a couple seats to dine in away from the food court. Service was super quick and they were so friendly when I asked for recommendations. (sorry I forgot to take a picture, but I will next time I am there, because its now a new fave)

Poulet Rouge has arrived in Ottawa! It is a chain from Montreal that specializes in build your own…read morechicken bowls, salads and wraps. Their chicken is Halal. You can get everything without chicken too if you are a vegetarian/vegan, but they do not have alternate proteins. This location is in the St Laurent Shopping Centre (the other location in Ottawa is at the Rideau Centre). It's in the food court, but they actually have their own private seating, although you can bring your food to the main food court seating as well. I've had Poulet Rouge before, in Montreal, and at the Rideau Centre location as well. I really like the food at this chain. This visit I got the build your own Rouge Bowl ($10.99). You get to choose a chicken flavour (Hercules/lemon, Shisha/garlic, Fusion/BBQ or Volcano/spicy), a base (brown rice or bulgur, you can upgrade to quinoa for an additional cost), a dressing, and 7 toppings. I got the Hercules chicken with brown rice, no dressing, spinach, tomatoes, beets, bell peppers, black beans, cheese, and tzatziki (which counts as a topping and not a dressing). The food here is consistent with the location at Rideau. I feel like they might be a bit more generous with the meats in Montreal, but it's been a while since I've been there, so it might be they've shrunk portions everywhere. The chicken portion is still good, and my bowl was still very tasty. Service was friendly and the place looks clean. Poulet Rouge is definitely a welcomed addition to the St. Laurent food court :)

Uber-ed while my stay in Ottawa. Had early dinner elsewhere and became hungry after I returned to…read morehotel. I've heard about many good things about this place - quality of fries, taste/texture of gravy, and quality of cheese curds. Many like their unique variation of poutines, but I will start with the basic to know if they can get it right when I try a new poutine place. Very good - Freshly taste fries, lots of curds, and rich gravy. I would probably try pick up or eat in next time, to enjoy freshly made texture (crispy fries and curds' squeakiness. Eat-in is 100% recommended! :)

I mean they named the business well because it is undoubtably great poutine in Canada. A++ it's…read morewritten on the tin. Great curds

The meal was exquisite. Price, service, quality of the food, even the fries... Were very good…read more Highly recommend coming out to this joint. Lots of options too!

So nice. Pizzas had a ton of toppings. You would not believe. Casual, some seating, friendly but…read morevery little English (just be aware). We basically took over the place with the 10 of us. Hawaiian pizza was great.

Excellent, greeted when we entered by very pleasant staff. They all make eye contact and smile…read more Hottest coffee we have had in six days on the road at restaurants. Breakfast (The Canadian) was quick, fresh and hot and tasted great. Only one down... toast could have been a bit more toasted, it is thick bread so a tad soft. Restaurant is clean with hand wash station even which would really help when I have the little people along.

I've been to this location a number of times and have always been warmly greeted. The food has…read morealways been hot and very tasty (which I have come to expect) and the tables/ areas have always been clean. No complaints on any of the interiors or the staff. Having large windows makes for a bright area and the cleanliness makes for a relaxing atmosphere to enjoy good food with friends and family. I've never been rushed to leave and have enjoyed my visits enough to seek out this specific franchise whenever I come to town.

I come here often as it's the best fried chicken in North America but this place is by far the…read moreworst in terms of service! The staff are super annoyed and they don't seem to even want to be there. There's that one manager that always seems to be yelling at his staff and I guess he ain't very friendly but the staff just brushes it off and it's not right! The manager is super arrogant. The food is a very long wait! We waited over 35 minutes for some fried chicken ! Why does it take forever however when it does come it's amazing I also wish they added the famous Popeys chicken sandwich like in the US! Popeyes is my "go to" for a cheat day ! However, this is not the place id go .. there is a better one on Hunt club road about 10 minutes away from each other

This place is great!! It is hard to find halal fast food and this place is fast, delicious and…read moreaffordable! 10 out of 10 would recommend!

The best falafel you will ever have! Crispy and fluffy on the inside made fresh, organic and vegan!…read moreThis Sunday November 26th, all sales will be going to support Palestine! Expect kind and humble service with a nice place to sit and enjoy your meal. Every falafel sandwich flavour is a must try!! I always have a hard time deciding which one to pick. Definitely try the black bean and original (then come back and try the rest lol). You can buy falafel by pieces, but trust me you're going to eat them just like that as they are! Their salads are excellent too, as well as all their hummus types. Everything is vegan Love this place :)

Best tasting and healthiest food around. Everything I've tried which is just about EVERYTHING on…read morethe menu is amazing. I crave this food when nutrition is needed. The soup, wraps, bowls, wedges are all OMG deliciousness and you can feel the nutrients running through your body. Gonna order right now after writing this making me think of it again.

TLDR / cut to the chase: Good A&W location, consistent with standard A&W food, friendly staff. My…read morestandards for fast food aren't high. This location meets all of them. They have a Brew Bar. Funny story, my brother loves A&W and used to work near this location before it opened up. He lamented how he wished there was an A&W near his work so he could go there for lunch. Shortly after he stopped working there, they opened up this A&W, haha. It's a relatively new location. I think it opened in 2021 or 2022. I've been to this location a few times. It's around the corner from a Winners (my favourite place to shop) and my husband has been known to go in and grab a Buddy Burger or two while he's waiting for me to finish shopping, lol. Their food is consistent, the space is clean, and staff are friendly. They recently launched their Brew Bar at this location, so now they also sell Root Beer slushies, fruit smoothies, creamy shakes, frozen lemonade, cold brews and lattes. We were there during this launch. They had a DJ playing tunes, the place was decorated with balloons and they had a spin the wheel game set up out front to win A&W merchandise. I won a bottle opener and my husband won a frisbee. We also got coupons to try a free small drink from the Brew Bar. I got the Strawberry Smoothie and my husband got the Acai Mixed Berries Smoothie. The regular price is $3.99 each. The smoothies are made by this automated machine. It's fun to watch. The smoothies were good, but a bit too sweet for my liking. They are made with real fruit puree, but I'm certain there's added sugar. The Mixed Berries one had a bit of an artificial aftertaste, which the Strawberry one didn't have. I feel that this location is more for people who live or work nearby or tourists or if you're already in the area doing something else. There's no parking. Street parking is hard to come by and not all that close. It is right by Parliament Station though, so easily accessible by public transit. This location is open 24/7.

open 24 hours for takeout. friendly staff. if you arrive…read morelate to the city. you can always stop by.

It's semi-fast food at a mall, so I have to start at a "4." But the service was very good; kind…read moreand efficient. The chicken is grilled before your eyes. The value was pretty decent. And the food was good. Not a bad place to go when you do not have time to sit and relax at a meal. Credit to the franchise and to the chain. I'd go again.

I love the food and the staff. I go to the Bank Street location all the time…read more Jeanette Freeland