Whataburger is always our go-to while traveling on the road. This is our first time at this…read moreparticular location. The restaurant was extremely clean. You have the option to place your order on your own which was convenient. We ordered the sausage, egg, and cheese biscuit, hashbrowns, and graham crackers, along with the prickly pear lemonade. All was hot and made well. Our service was good as well!

I'm gonna leave a good review for Millie at Whataburger in Pell City. She is one of the sweetest…read morepeople that has ever waited on us.. She told us all about the place and we even had what she recommended and it was great. It was the junior burger. It was just right for the size and the price.

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We stopped in the drive through after a long day at sportsman lake club. We had a large order! 18…read morepieces of chicken, 12 tenders and the sides. The wait wasn't too long. The food was fresh and yummy! We took it home to eat and added some extra sides to it all. I went in to check the food and just want to compliment the fact that the whole team had a great energy of teamwork and good attitudes. I really appreciated that and the fact the food was just darn good! Also the biscuits were *chefs kiss* so good! Highly recommend!

This location is really considered a snack location for me. When I'm traveling through the area a…read morequick buzz through the drive through for something to drink and a large french fry and I'm good to go. Food (french fries) is always fresh and hot and always has plenty of the Jack's seasoning salt. Drinks are always good as well, whether you are getting a sweet tea or one of the fountain drinks. Staff is always friendly and are working their hardest to processing cars/orders as quickly as possible - with out making you feel like they are rushing you. Overall the quality of this location, from the drive through perspective, is really good. If you are traveling through the area and like Jack's, this location won't disappoint.

I have gone to three different Jacks and they all fry their chicken until the bones are black and…read morecrumble. There is so little meat I think they are giving me the left overs after they have taken the meat off the bones to make the filets for their sandwiches. The batter is really all that is left and that is lacking flavor and is more brittle than peanut brittle. The chicken dinners are overpriced. Awful.

I would like to start with the service was good.We split the nibblers combo and it was just…read moresubpar.But the restaurant lacked cleanliness.Even the drink station was a mess.Check out the next The Working Man Review.

Awful customer service!! The cashier threw my debit card at me! The District Manager has a…read moreterrible attitude! I would NOT let my dog eat here!

The eggs were bad that my dog wouldn't eat them and he did eventually and he hated it.read more

ass as fuck, ordered a big mac with the things i do not like off of it. of course they still…read morecontinued to put everything i DIDNT ask for on there and leave the stuff i paid extra for off. come in a couple of days later after getting a friend and we order a big mac and two cheese burgers. of course again they do horribly and put four cheese burgers in the bag and some fries. no big mac to be found. every single time they also forget my sauce and if i was in the drive through what makes you unintelligent fucks think i wanna come inside every time TO DO YALLS JOB???!! learn how to do your job and stop slacking. 0/10

My first time going to Whataburger, the food and service were amazing.   Upon entering, the place…read morewas clean and super busy.   The gentleman that took my order greeted me as I entered and told me he'd be right with me.  I glanced at the menu, and it looked pretty basic for a hamburger place, but after trying the food... it was amazing.  This isn't the basic fast food chain I grew up going to like McD, Burger King,  or Jack in the Box.     We ordered: 1. Patty melt meal with large onion rings and large chocolate milk shake-  Words can't describe how good this was.  It was meaty and cheesy.  The double patty matched the amount of bread.  It was a perfect ratio, and the Texas toast just tied everything together.  The chocolate milkshake was easily one of the best I've ever had. It was thick, almost like a frosty, but tasted was better.  I was surprised at how big a large milkshake was compared to anywhere else.  The onion rings tasted like the kind you'd get at a diner. 2.  Bacon and cheese whataburger with a double patty large french fries and large sweet tea and lemonade - This was amazing. The veggies were fresh and crisp.   It was almost like the perfect salad.  This was equally cheesy and meaty in each bite.  French fries were addictive and went well with the spicy ketchup.  The sweet lemonade was super sweet but balanced perfectly with the lemonade. 3. Small strawberry shake -  for a small, this was comparable to a large shake you'd get anywhere else.  This tasted like fresh strawberry shake,  not the generic nestle quik or canned strawberries you'd have somewhere else.      Honestly, the whole experience start to finish was amazing.  The gentleman who helped me was super nice and helpful in figuring out what to order.  My drinks came out fast before my food.  I went to my truck to bring the drinks to my husband.   This way, it would be easier when the food comes out.   Right when I was about to walk back in,  someone came out with my order.  He told me no point of you going back in just to get your food.  He told me there were napkins, 2 ketchup, and 2 spicy ketchup.  I was like, "Thank you so much. You didn't have to."   Then he asked me if I wanted anything else or any other sauces.  I told him, "No, thank you and went back to the truck.  Never has anyone done that before with any fast food order I've ever made.  I'm not sure if that's how they normally do thinks but I truly appreciate how they went above and beyond.     On a side note,  I thought that it is really smart how they place the french fries and onion rings in a square container.  I've always hated how the container just spills or fries and stuff always falls in the bag.      I don't know why this place has so many bad reviews.   I highly recommend this place and can only hope that the quality of food and service is the same at any of their other locations.

Store in Leeds AL. Waited on order inside for 57 minutes ask employee about my order and got…read moreattitude and arguing.Next time I went into store 2 weeks later. Rude again remembering me from last visit. Took my order and then refused to serve me. My lawyer is investigating

Very slow service Hard to believe this is a chick fil a Maybe new mgt?…read more Waited 15 min

It's sad really, this Chick-fil-a used to be good. Over the past several months, it's really gone…read moredownhill. The employees don't seem to care, especially those working the dinner shift. When you go through drive-thru, before you leave, open and inspect every bag they hand you because chances are great that something will be missing. Either an item that you ordered, or a salad dressing, sauce, utensils, or your straws will absolutely be missing. Consider yourself lucky if you got everything. To add insult to injury, the time in the drive-thru is absolutely terrible. Since I order in the app, I can't just drive off when I have to wait too long, but I have waited upwards of 30 minutes or more to get my food. Absolutely unacceptable. I've been a regular customer for eight years and I will be taking my business elsewhere.

Drive thru was quick, convenient and good customer service. I went here because I haven't eaten…read moreBurger King in years since the nearest one burned down. I ended up ordering the Double Western Whopper with no onions. The whopper was ok, but had too many jalapeños peppers on the burger and also had onions. They do charge for extra pickles which most burger places don't do. I'll definitely come back if I'm craving another burger from here.

There was 4 people in front of me and it took 20 minutes to give me my food. When I finally got my…read morefood they messed it up. I ordered a double and they charged me for a double and then gave me a single. Also $13 for a double whopper. Price was outrageous.

Came today for breakfast. Fast drive through service. So nice and friendly. Biscuits were hot and…read morefresh and so good!!

Do not go here! Just go somewhere else. As an Alabama native I LOVE Jacks and this one is one I…read morewould not visit again. It is horrible. I had a simple order. Number 5 make it large. Sweet tea with extra ice. Ketchup and mustard only on the burgers..... they somehow charged me for another large drink and when I tried to confirm my order to make sure we were on the same page... they were rude to me... acting like they knew what I was talking about.. but they didn't... bc they gave me the wrong thing..... I can handle one or the other, a bad attitude in exchange for the right product done well OR the wrong product served with a smile BUT a double negative from a fast food place... it's just unacceptable. I will NOT be back to this location and I will share the news... horrible.