It's kind of hit & miss sometimes, but I'd like to think they get it right more often than not…read more Most employees are very friendly and the couple of times I had a mistake on a take-out order, they made it up later. Could use just a bit better consistency. Since COVID there have been staffing issues, so often the dining room is closed without warning. No sign. Nothing to let you know it is closed. Just a locked door.

went in the drive threw lady had an attitude and she mix up our food sandwiches was open drink were…read moremixed up it was horrible the lady wouldn't let me get a new cup and wouldn't show us our food on the screen if your going here early in the morning just know a big lady will have an attitude for asking she starts off nice and haves an attitude after like what?

Came on a Friday evening and it seemed as if all of Newark were dining here. Despite the bustling…read moreatmosphere, our food came out in a timely manner and there was plenty of seating to choose from. The dining room is huge and has the classic retro checkered floor look. Very fun and nostalgic. We enjoyed all of the food we ordered. The chicken fingers were perfect and crispy, Tasty onion rings that didn't fall apart when you bite into it, and the garbage plate portion size was huge which worked for my hungry husband. One of the better Tom Wahl locations I have visited in recent years. We left happy and had to grab a root beer refill on the way out.

One of the mangers, Malea, is extremely rude to staff and customers. She made a comment towards my…read more16 year old friend saying that my friend deserves to get beat by a man. I think it's genuinely so disrespectful how she treats people and situations she had no context to. Even the staff complain she is rude and a bad manager. The overall atmosphere seems extremely welcoming besides how disgustingly rude this manager was.

Our road trip also included a dinner stop at Monterey Mexican. Let me stay I did not have much…read moreMexican food experience in Louisiana before I moved to Arizona. But now I'm a bit of a Mexican Food SNOB. So I was a little hesitant to try a Mexican place in New York.... But my husband needed a TACO in his life that day and so we stopped in at Monterey's for dinner. First off if you are visiting the Palmyra - Manchester - Newark area and are from the Utah - Arizona - Idaho area YOU WILL NOT BE DISAPPOINTED!!!! The manager sold me on the current special of the Pinapple Fajitas which included chicken, steak, shrimp, and chorizo (or as they called it Mexican Sausage). It was served in a pineapple! It was off the hook amazing!!! We also got a serving of white queso cheese dip which was so good and was given to us on the house. The salsa was made fresh which you could totally taste and tell. Everything was fresh and brought out hot! My husband got a combo plate with a taco, enchilada and a chalupa. He cleaned the plate and could have had more. It was great food and reasonablly priced. We will stop in next time we are in the area.

So we went there May 5th and had to wait to be seated. It was busy so didnt mind. The manager of…read morethe place, female, was so unorganized that she was being very unprofessional in front of her staff and customers. Got seated and I ordered a medium House Margarita and my partner order the Ultimate Margarita. Well, they brought us those drinks in huge, tall plastic cups and they were large which wasnt what we ordered. Then, we sat there waiting for someone to take our order. All of the servers are very hard to understand. Finally got our food, which was good, but then we had the long wait again for containers and our bill. OH, the BILL! We ordered 2 menu items, a 15.99 and a 13.99 plus the 2 Margaritas and it came to 73.40! WHAT? That made those 2 drinks be like 20 a piece. I reached out to this restaurant to ask what the price of those drinks were that night and they only asked if I had the receipt. They have refused to tell me the price. Needless to say, we will not being eating there anymore. I heard there is a better place in the next town.

I'm not a shake shack regular, and it's an interesting choice for a drive-through rest stop. They…read morehave a lot of seating. They have electronic and in-person ordering options and you can pay with a credit card with cash. All pretty useful. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

I've never been happier to see a Shake Shack, then driving on the road late at night and stopping…read moreat the Clifton Springs Travel Plaza! So happy they were open late and accommodating for my order. I was able to get a shake and a smoke shack burger just the way I like it. Jake from the team was friendly and helpful. Because it was late at night, there were plenty of places to sit down and eat and everything was clean.

Absolutely disgusting. Manager told me "oh well" the green burger. So gross. Who would serve this?…read moreAnd who else was served it that day or beyond?

Just another Burger King! The lady taking the orders doesn't really know the menu and is hard to…read moreunderstand. She told us one thing and then you pull up to window and the manager says that's not how the B1G1 whopper works lol

I'm sad to see the sub par reviews of this location - we've stopped in a few times now, and it has…read morealways been a good experience. I really enjoy the mobile ordering! McDonald's is one of the few places that seems to be able to pull it off. Employees have always been friendly, food has always been made and delivered within a reasonable amount of time. (This is walk in though, we have not used the drive thru!) The place has a nice design, and enough seating. It seems clean. Parking is never an issue. The last time we visited they were short handed, and it was still a good experience. One of the employees stopped by our table after we received our food to bring my daughter some extra Happy Meal toys. I'd definitely recommend it!

Drive-through always takes so long. Most of the time orders acorrect and people just simply don't…read morecare

This was my family's first time at Chick-fil-A (although I'd been before. They were so jealous…read moresince I described my first time in such glowing terms!). The hot food was piping hot and delicious. We had the crispy chicken, spicy crispy chicken and the crispy chicken deluxe. I feel like this is the best chicken sandwich I've had in my life. The breading is exquisite and seasoned perfectly with a moist, juicy whole chicken breast inside. I ordered the sandwich and shared the waffle fries because the sandwich is so big. Another in our party ordered a salad and reported that the salad was fresh, crisp and bursting with numerous tasty toppings. It was NOT one of those sad fast-food salads that look "tired." The waffle fries were perfectly crisp and salted just right. My lemonade hit the perfect note of tart and sweet with nice little bits of pulp like homemade lemonade. I've never had better restaurant lemonade. Chick-fil-A had a bit of a wait--maybe 10 to 15 minutes, but it was a busy Friday night so one can't expect instantaneous service. Those serving us were very friendly and had our order for four ready in just a few minutes. The server forgot to mention we needed to order sauce for the sandwiches (maybe she didn't realize we were such newbies!) but that was quickly remedied, so no big deal. We will be back for sure! I look forward to trying other things on the menu as well. It's obvious why Chick-fil-A is growing.

I do not understand everyone's love of this brand. But the food is ok in a pinch. And I really…read moredon't understand having them at rest stops on the thruway, where people can't get off to find somewhere open on a Sunday. I was here on a Thur and the service was fine, plenty of seating. Easy parking. Loosing stars for being closed Sundays in a place where the choices are limited.

Seems like every time I try to go here they are closed even though online and the door says that…read morethey should be open

It was like so good and like the people where like so nice and like friendly like super friendly…read moretotally like recommend

Worst service I've ever had. Employees don't want to be bothered with. We ordered breakfast fairly…read moreearly in the morning and found a GIANT WHITE HAIR in the tater tots. I went to exchange it and got an attitude. You guys have to be kidding me; y'all put a hair in the tots and I am the one who should suffer. They eventually replaced the tater tots but my appetite was gone.

Used the kiosk to order because there was literally two people working on a Friday afternoon at…read more4:00. ‍. Normally don't east fast food but the real chicken strips are fairly safe. Get on the highway and what do I have? Rubber nuggets. Can't turn around. Receipt clearly states chicken strips. So hot right now id call the fucking King himself and chew his royal ass!!! Who's running this place anyway. The two kids working? Wtf!!