Absolutely the freshest subs in town! Meats are sliced fresh right in front of you for every…read moresandwich! And done fast and with a smile! When you walk into Jersey Mike's, the first thing you do is smell all the fresh ingredients of the restaurant! This place is so clean! Best sub shop in town!

I went in today just to get a tuna and cheese sub and go to class, quick in and out. Instead I was…read moremet by such kindness from the staff. I wanted gluten free bread they were willing to go as far as to clean the machine but since it was preference I didn't mind. That's great customer service! If you have a gluten allergy I highly recommend Jersey mikes, they are very accommodating and attentive. I left with a smile on my face and ended my lunch with a full stomach.

Friendly & polite service. Delicious sandwich, clean store, and convenient parking. I am impressed…read morewith the $2.3 million in donations to Virginia public safety organizations, as of January 2025.

Subs are good. Service is great considering its fast food dining. My only suggestion is that they…read moremake the subs bigger. The amount that you pay for a footlong isn't worth the price compared to its competitors.

Great taste and service! Easy to order and get what you want . Thanks xxxxxxxxxxxxxxxxccread more

Really delicious subs. Ordered on the road for pick up in the town where stopped off on our trip…read moreback north. The food was ready and it was a good option for a quick bit that wasn't burgers and fries.

This is the Jimmy John's Sandwich Shop & Gourmet Subs located on 18 Campbell Ave SE in Downtown…read moreRoanoke, right across from the Orvis store. Somehow, whenever I feel like eating a delicious Sub, in a clean place with a warm ambiance, made and served by friendly and knowledgeable staff, I end up here. Whether I come alone or accompanied by a friend or two, I love this place. It is full of motivational sayings on the walls. I like to sit at one of the elevated booths facing the large front window and watch the people walk by on the sidewalk and at the Orvis store across the street. On this occasion I had the Favorite Combo with the #9, Italian Night Club, Regular Chips, and a Medium Cherry Coke. Not that many places carry Cherry Coke, but I'm glad this is one that does. Their French bread is baked fresh throughout the day, and never served more than four hours old. It is a signature item at Jimmy John's, and often called "Jimmy bread." The Italian Night Sub contained hand-sliced salami, capocollo and smoked ham, topped with Hellmann's® mayo, fresh-sliced lettuce, onions, oil & vinegar and oregano-basil. I also asked them to include tomatoes and pickles in mine. The very efficient staff consisting of a young lady and a young gentleman did an excellent job in taking my order and preparing my Sub. It was ready in a jiffy! And then I sat down and enjoyed it. I highly recommend this amazing Jimmy John's for when you want to have an extraordinary dining experience at a reasonable price.

I have been here when they are slow and when they are slammed and in between. Timeka and her…read morecoworker knock it out the park with a personal touch everytime!! Quick, thorough service with a smile is hard to find

A place that comes recommended sets a certain expectation. Not perfection, but at least a level of…read morecare that shows up on the plate. This visit didn't land there. **FOOD** The issues here weren't about complexity. They were about fundamentals. The chicken parmesan sandwich set the tone. Instead of a proper cutlet, it came out as heavily breaded chicken strips. That changes the entire structure of the dish. It eats more like a shortcut than a decision, and not a good one. The cannoli didn't help. The shells were fine, but the filling was clearly not made in-house. That's where it falls apart. Cannoli filling is simple, and when a place skips even that step, it raises questions about the rest of the kitchen. Pizza and the rest of the table followed the same pattern. Nothing outright inedible, just consistently underwhelming. No one at the table finished with anything worth talking about, and that usually tells the story better than anything else. This isn't about chasing authenticity. It's about doing the basics correctly and choosing not to cut corners. **SERVICE** Service was polite and steady. Orders were taken correctly, food came out in a reasonable time, and there were no issues with attentiveness. That said, the service felt like it matched the room. Functional, but a bit worn down. Nothing wrong, just not much energy behind it. **AMBIENCE** The space feels dated and a little tired. Lighting is on the darker side, and the overall environment gives the impression that it hasn't been refreshed in a while. It's not uncomfortable, just lacking any sense of upkeep or intention. **CLOSING** This is the kind of place that doesn't fail because it's trying something difficult. It falls short because it isn't executing the basics well. There's a foundation here that could work, but right now it feels like it's been left alone too long. When the small things slip, everything else follows. **RATINGS** Food: ** Service: *** Ambiance: *** Overall: ** Personal Disclaimer: I value small, independent restaurants and want them to succeed. This review reflects a single visit and may not represent every experience. ***EVERY RESTAURANT IS WORTH TRYING FOR YOURSELF. Go, see what you get, and be honest in how you evaluate it.*** I've worked as an executive chef, restaurant manager, and owner. I tend to hold places to a higher standard. Execution matters. Freshness matters. Effort shows. Cutting corners usually does too.

Had a large group takeout order. Food arrived hot and orders were correct! Chicken parm left…read moresomething to be desired- breading was basically a giant chicken nugget. The garlic breadsticks were AMAZING!

Terrible. Food was gross and incorrect, I placed an order with the s Waitr app (also don't…read morerecommend them) and asked for a pickle on the side. They apparently didn't have any pickles or didn't bother to include one (i do not care which) and since they didn't "charge me" for the pickle it's fine to just not include it and not tell me it wasn't included. Since the sandwich was a soggy ugly mess and contained ingredients I'm allergic to, i wasted $20 and ate a bag of lays potato chips for lunch. The sandwich is stinking up my trash can as we speak. I guess they call it Zero subs for a reason because i would give this place 0/10. I'm upgrading to a 3 because even though Waitr was unwilling to help, i spoke to a supervisor at the shop and he was very nice and offered to refund me since I couldn't eat the food.

A very clean gas station that sells delicious subs cheaper then the competitors sign me up.I went…read morethe other day got the steak and cheese made fresh I mean they cooked the steak in front of me. The cheese was gooey melted all over the steak. I forgot to take a pic but it was beautiful looking. Ok so I waited 7 min in the clean gas station with a/c at a table with chairs played on my phone . Was it worth it yes. Highly recommend. I would have spent 10 to 15 normally for a steak and cheese. I spent 10 with my 2 dollar tip in her jar. Like I said cheaper then competition. Had to tip she was nice, she worked hard and the last part she put a good amount of napkins in the bag without me asking.

I have not been to a McAllister in forever! But I've always liked and when I saw wanted to try…read more No issues with parking by the building and the area was clean. Upon walking in on a Saturday afternoon it was surprisingly dead. The dining room was clean. Service is by counter and was friendly. I got a veggie with side of cup of chili. My order came out within 10 minutes, or so. Everything was really good! Definitely recommend checking them out.

Sometimes during these cold Winter nights one feels like staying home and ordering out food…read moredelivery. While on DoorDash the other night I felt like having a sandwich, so I looked under the Sandwiches category and McAlister Deli came up. This called to mind one time they had in their menu one of the most delicious sandwiches that I have ever had at a deli: The Cuban Sandwich 12". It had tangy Pulled Pork, Black Forest Ham, and Swiss Cheese with Yellow Mustard and Pickles served on a Toasted Baguette. It was so good that every time I ordered out, I kept on ordering this sandwich at McAlister Deli. Then all of a sudden one day when I went to their website at DoorDash I noticed it was missing from the menu there. I contacted the restaurant manager to inquire as to why it was missing. She agreed with me that this was one of their most delicious sandwiches, but told me that sometimes Corporate changes the menu and removes some items, and that in the future they can also bring it back. So I thanked her for her feedback and told her to look at her records and see all the times that I had purchased this sandwich from their Deli, since actions speak louder than words. I then contacted their corporate office to inquire as well and they gave me the same answer. So I had to resign myself to be without that sandwich anymore and stay just with the memories of how good it had tasted when I was fortunate enough to have tried it. Tonight, when I was looking for sandwich places to order a sandwich delivered. I said to myself (since I'm a person of high Hope), let me look at the McAlister Deli site and see if by any chance (although many of times I had repeated this action with no results) they had brought it back. After all, in this Holiday Season anything is possible for those who believe. And you wouldn't guess what happened next. Right there, in their menu, was my favorite sandwich, that I had wished for for so long. Needless to say, I went and ordered it right away through DoorDash without even thinking to go to their website and ordering it from there like I used to. As I waited, I thought of how some things in life are priceless, without being expensive. And how maybe a simple request from one person can make a big difference in an important decision as if to bring it back. But for whatever reason it was back, and once again, McAlister Deli's became one of my favorites restaurants because of this. I followed the progression of the DoorDasher through their app until "headed your way." Then very soon the doorbell rang and the DoorDasher delivered my sandwich, which arrived well-wrapped and in perfect condition. I invite you to view my photographs accompanying this review to get a better sense of the quality of McAlister food. Needless to say that when I've eaten at their restaurant they have had friendly and welcoming employees who have provided me with excellent customer service, in a clean and cozy environment. The Cuban Sandwich 12" was amazingly delicious, just like always. The combination of all of its fresh ingredients and the baguette made it delicious. The only thing missing was that it wasn't toasted. As you all know, part of the secret of a successful Cuban Sandwich is this. Which involves using a sandwich press or a heavy skillet to compress and grill the sandwich until the bread is crispy and the cheese is melted. It's a distinctive step that gives the sandwich its signature crust and is essential to what makes it a true Cuban sandwich. I truly hope that when the management of the restaurant reads this review, they take steps to see that this doesn't happen again. And knowing them, I'm sure it won't. Because this is the attention to detail that makes the big difference.

This new Meat & 3 meal is a great deal for $7.99. Restaurant was clean and staff was nice!read more

Hours say the restaurant is open until 10pm everyday, but I've visited twice now well before then…read moreand they've been closed both times.