I have been eating at other locations for over twenty years and don't know what has changed with…read morethe meat quality,but it reminded me of a burger from a school cafeteria. It had no flavor and tasted like it was steamed. The location is supper clean and the staff were great.

We got bbq the other day and it had so much black pepper on it we had to throw it away. We were…read moregoing to go return it but we had some other plans and was on our way there! Beware

The worst customer service ever. They are so rude and take forever to with the order. I ask them a…read morenice simple question and they gave me an attitude. DO NOT EAT HERE!

If i could leave 0 stars I would. First off apprently nobody has manners anymore. First through the…read moredrive thru, the person (Danielle) or is a "manager" cut me off in the middle of my order and told me my total amd told me to pull around. After i said i wasnt finished with my order, she was continously rude. I got to the window, a diffrent manager approched, she apologized and when i asked something she answered me. I asked the names & etc. Before i left i was aksing the name one mroe time she wouldnt tell me. Then "Danielle" came to the window and telling me i dont need the name and etc. This PLACE SUCKS! THANK YOU DANIELLE FOR YOUR OUTSTANDING SERVICE OF PURE SH**! GREAT MANAGEMENT!

Just opened and I have to say Zaxbys in Locust NC is off to a bad start!! Food is horrible- Chicken…read moretaste funny- the oil- it seems to be bad or something- First time there we all ordered the chicken fingers combo- There was really no chicken- just breading- must have been the bottom of the bag!! Second time there we all ordered the Cobb Zalads (see photo) waste of money- Wendy's has a better Cobb salad- Service is just okay- we asked for condiments and when we got home we found they did not give us any (ranch-Zax sauce and ketchup- FORKS!!) for our first order- and for the Zalads- we all ordered extra ranch and we only got 1 each ( their salad dressing are extremely small) - No utensils either!! This Zaxbys just opened here and we already won't be back!!

Everything was cooked perfectly they gave me exactly what I needed and extra, and the toast I had…read morewas better than any zaxbys toast I've had before!

i was waiting outside for my food for over 20 mins then i went in to see if it was ready and they…read morewere all giving me weird stares and were also very rude

This restaurant has sadly become intolerable. After placing an order for a white 2 piece, I…read morerecieved a dark 2 piece meal. After way to much time waiting for a replacement, the correct order was very small pieces and warmed over. The potatoes were cold and rice was runny. The overall vibe in this location is off. Employees just seem to be going through the motions. Trash cans were overflowing and tables were dirty. I highly recommend a different location.

"Oh no! What could improve?"…read more How about everything? I've already left a few very bad and sad reviews about this location. I've also said "I can't believe...I'm never coming back etc." type reviews but THIS one absolutely wins. Tonight 5/30 I hit drive-thru for a chocolate shake. Transaction was taken and I was told to proceed. I got to window and was told (as per usual at McDonalds) that there was something inexplicably wrong with shake machine. This is nothing new, internet has been covering it for years (the machine isn't broke, it's just that no one wants to clean it). The mgnr said she'd fix it, pull ahead. 2-3 mins later, there's my chocolate shake. 2-3 mins ago, it wasn't even considerable that it was possible. Yet, there it was. So after all the back and forth waiting, I get some woman who may be a manager or may not. I pointed out this was a vanilla shake with chocolate sauce.... That's when shit got weird. This person almost immediately called me a liar amongst other shocking things, which, in turn, set me off. I realize it's only a milk shake but wtf with challenging the customer about the quality or reality of it in general? We exchanged unpleasantries. I don't do that. But WOW she deserved an earful and I gave it to her. Her responses were laughably out of line. I know service jobs are hard and need to be applauded whenever possible. However, this person needs to be retired from her "position" She fought me every step of the way. Including TELLING me to get the original vanilla shake w sauce out of my car and return it in order to give me a refund. This is simply a quick overview of what happened. There were many anti customer interactions during this whole ridiculous exchange. Hopefully the two teen gals who witnessed it all got it on video. This woman needs to be fired ASAP. I may have been heated but this woman forced things WAY too far for no good reason. I still can't believe it. I've said it before, but I'm never going back to this location. It's that ridiculous. Please read earlier posts. And definitely stay away from this location (and person). Unless you liked getting f@&$"; by "managerial" staff. #fireher

I'm sitting here post surgery eating a crispy chicken sandwich from McDonald's. It is a poor…read moreimitation of the Chic Fil A sandwich. Why? The chicken is overcooked. Hard and nonjuicy. The chicken itself is stringy, you can try to eat one bite but the whole patty shreds into tasteless strings. C'mon, fast food. Do you not have TIMERS for taking this stuff out of a fryer? The bun is also baked too dark and dry. It improved a bit by mayo added at home. Even though I avoid Chic Fil A for various reasons, they have perfected the FF chicken sandwich. At least it's protein that I need to heal.

The employee was very friendly and he was fast. I got a mini tuna on wheat. My order was…read morecorrect. My food was what you expect from Jersey Mike's. I recommend this location. The store is modern and clean. They have a 98.5 sanitation grade.

Extremely slow Need to train employees better on how to…read moreproperly run a service line.

The meat was lukewarm buns were dry fries were not hot as we asked for. Customer service was not…read moregreat. Tables were dirty.

Posted hours are open till 10 PM. I went through the drive-through at 8:20 pm on 10-17-25 and…read moreeverything was shut down. I called the store and was told due to staffing shortages store closed early. No signs on the door no way of knowing no one came to the drive-through window when I parked there nothing.

I am so happy when we stop in here! Consistent food and drinks, fun atmosphere and great prices!…read moreService is quick and always enjoy everything!!

Food was mid. meh meh. The owners are nice. portions are small. stop being cheap on the…read morerice/tortillas. Drinks are good. Service is excellent. Decor ok. parking lot is hella dark. Will give this place one more try...

This is the worst BK location I've ever been to! It's had problems since the day it opened…read more Yesterday I grabbed breakfast and had a few issues with my order. The lady working the window got an attitude and huffed and puffed. I asked her what her name was and she said, "Jennifer". I asked if she was the manager and she said, "yes". I asked her who her manager was and she said, "I don't know". I said, "you're the manager and you don't know who your boss is?". She said, "yep". So fill out your surveys because there isn't a customer complain number, you have to do that online. That's why this manager acts the way she does, doesn't care about customer service and freely lies because she easily gets away with it. Hopefully her manager can be located and will make adjustments.

Ate there this afternoon. Very friendly staff and food was great. Staff even browsed the restaurant…read morechecking on customers. In a time in which poor service is the norm, this place gets it

Great customer service. Food hot and fresh. Came just like it was ordered. Dining room very clean…read more Food came very quickly.

Horrible! Placed three orders on line in the past few weeks, none of them was correct. The last…read moreorder was for a 5 pc deal, 3 breast, 2 wings, 2 sides and 2 biscuits. I received 3 thighs, 1 wing, 1 leg, all raw, slick and slimy, and the biscuit 5 of them must have been baked last week hard and crunchy. Nope, not going back.