The worst customer service ever. They are so rude and take forever to with the order. I ask them a…read morenice simple question and they gave me an attitude. DO NOT EAT HERE!

If i could leave 0 stars I would. First off apprently nobody has manners anymore. First through the…read moredrive thru, the person (Danielle) or is a "manager" cut me off in the middle of my order and told me my total amd told me to pull around. After i said i wasnt finished with my order, she was continously rude. I got to the window, a diffrent manager approched, she apologized and when i asked something she answered me. I asked the names & etc. Before i left i was aksing the name one mroe time she wouldnt tell me. Then "Danielle" came to the window and telling me i dont need the name and etc. This PLACE SUCKS! THANK YOU DANIELLE FOR YOUR OUTSTANDING SERVICE OF PURE SH**! GREAT MANAGEMENT!

i come here quite often, the food is top tier! the service is so good. The employees, Emily and…read moreShayne are so sweet and give you the best experience a costumer would want! The restaurant is calm and the smell of food just sets the vibe!

Just opened and I have to say Zaxbys in Locust NC is off to a bad start!! Food is horrible- Chicken…read moretaste funny- the oil- it seems to be bad or something- First time there we all ordered the chicken fingers combo- There was really no chicken- just breading- must have been the bottom of the bag!! Second time there we all ordered the Cobb Zalads (see photo) waste of money- Wendy's has a better Cobb salad- Service is just okay- we asked for condiments and when we got home we found they did not give us any (ranch-Zax sauce and ketchup- FORKS!!) for our first order- and for the Zalads- we all ordered extra ranch and we only got 1 each ( their salad dressing are extremely small) - No utensils either!! This Zaxbys just opened here and we already won't be back!!

i was waiting outside for my food for over 20 mins then i went in to see if it was ready and they…read morewere all giving me weird stares and were also very rude

This restaurant has sadly become intolerable. After placing an order for a white 2 piece, I…read morerecieved a dark 2 piece meal. After way to much time waiting for a replacement, the correct order was very small pieces and warmed over. The potatoes were cold and rice was runny. The overall vibe in this location is off. Employees just seem to be going through the motions. Trash cans were overflowing and tables were dirty. I highly recommend a different location.

Nice employee and good customer service, but $1.39 for ice water is a bit excessive.read more

"Oh no! What could improve?"…read more How about everything? I've already left a few very bad and sad reviews about this location. I've also said "I can't believe...I'm never coming back etc." type reviews but THIS one absolutely wins. Tonight 5/30 I hit drive-thru for a chocolate shake. Transaction was taken and I was told to proceed. I got to window and was told (as per usual at McDonalds) that there was something inexplicably wrong with shake machine. This is nothing new, internet has been covering it for years (the machine isn't broke, it's just that no one wants to clean it). The mgnr said she'd fix it, pull ahead. 2-3 mins later, there's my chocolate shake. 2-3 mins ago, it wasn't even considerable that it was possible. Yet, there it was. So after all the back and forth waiting, I get some woman who may be a manager or may not. I pointed out this was a vanilla shake with chocolate sauce.... That's when shit got weird. This person almost immediately called me a liar amongst other shocking things, which, in turn, set me off. I realize it's only a milk shake but wtf with challenging the customer about the quality or reality of it in general? We exchanged unpleasantries. I don't do that. But WOW she deserved an earful and I gave it to her. Her responses were laughably out of line. I know service jobs are hard and need to be applauded whenever possible. However, this person needs to be retired from her "position" She fought me every step of the way. Including TELLING me to get the original vanilla shake w sauce out of my car and return it in order to give me a refund. This is simply a quick overview of what happened. There were many anti customer interactions during this whole ridiculous exchange. Hopefully the two teen gals who witnessed it all got it on video. This woman needs to be fired ASAP. I may have been heated but this woman forced things WAY too far for no good reason. I still can't believe it. I've said it before, but I'm never going back to this location. It's that ridiculous. Please read earlier posts. And definitely stay away from this location (and person). Unless you liked getting f@&$"; by "managerial" staff. #fireher

Posted hours are open till 10 PM. I went through the drive-through at 8:20 pm on 10-17-25 and…read moreeverything was shut down. I called the store and was told due to staffing shortages store closed early. No signs on the door no way of knowing no one came to the drive-through window when I parked there nothing.

Will give you disgusting steak bites you never ordered but not the au jus for your food. And when…read moreyou come around, wait for another three orders, and get to the window, it's just 'sorry about that'. Because if I hadn't checked my food, I would have gone home and not been able to eat. Train your fucking staff

I am so happy when we stop in here! Consistent food and drinks, fun atmosphere and great prices!…read moreService is quick and always enjoy everything!!

Food was mid. meh meh. The owners are nice. portions are small. stop being cheap on the…read morerice/tortillas. Drinks are good. Service is excellent. Decor ok. parking lot is hella dark. Will give this place one more try...

There's something exciting & new in Locust...& it's the Home of the Whopper…read more (3.5 stars) Gave in to my hankering today - was a 20 minute wait (inside) for my beloved Whopper. Whopper was tasty & I was thrilled that they had my fave Coke Zero. Place has been slammed since it opened- no surprise there & my sympathies to the new branch of WhataBurger. The parking lot is a bit tougher to navigate with the full circle of cars circulating around the drive thru. Details: Nice new bathroom. Small seating area was clean-ish. (Tabletops not great, a little random floor trash around, otherwise fine). The staff seemed to be moving at a glacial pace & had developed that thousand yard stare- but how else to survive amidst a non-stop tsunami of customers since they'd opened?!! I'd say they're hanging in there & pacing themselves. Will be nice to revisit once things slow down over there a bit.

horrible. had to wait 30 minutes for a number 3 and a number 1. there were 4 other cars in total.read more

Horrible! Placed three orders on line in the past few weeks, none of them was correct. The last…read moreorder was for a 5 pc deal, 3 breast, 2 wings, 2 sides and 2 biscuits. I received 3 thighs, 1 wing, 1 leg, all raw, slick and slimy, and the biscuit 5 of them must have been baked last week hard and crunchy. Nope, not going back.

This absolutely hands down the WORST chicken place I've ever had. Cheap ingredients and horribly…read morecooked. Mashed potatoes taste like paste. The chicken is all dark and extremely greasy. I can't even believe they're in business. I can be critical but this just was ridiculous. People should not eat this "food". Whoever wrote the reviews that said "classy" should be checked out for mental heath. It's that bad. It was awful.