I had a very frustrating experience with this location. I accidentally placed my order at this store (1230 W Imperial Hwy, La Habra) instead of the Brea location since both are on Imperial Highway. It was an honest mistake made through the app, and unfortunately there is no cancellation option available. When I realized the error, I called the store multiple times (over 5 times) before someone finally answered. I politely explained that I placed the order at the wrong location and asked if it could be canceled since I was on my way to work and La Habra is in the opposite direction for me. The employee simply said, "It's ready, come get it," and when I tried to explain again, he hung up on me mid-sentence. Mistakes happen. I understand that. But the lack of basic customer service and the disrespect of hanging up on a customer is unacceptable. Very disappointed with how this was handled. read more

Lettuce aren't fresh and definitely not MORE LETTUCE. Always use 1 wrap. I thought it's supposed to be double wrap! If wet, paper rips and goes through the outside bag. SO STINGY!!! read more

Subway - 50% more meat with more lettuce foot long - Fast Food Near Me - La Habra, California

Ingredients are so so so old and stale- lettuces had reds and cucumbers were turning transparent. Store is clean and neat but the owner should invest on food. Made my Philly with MINIMUM amount of vege and the server was touching everywhere with his glove before making my sandwich. Had a feeling the server was the owner- friendly but definitely saving little money on vege but losing big money by losing customers. People do look at the ingredients. Owners should know better and visit other Subways- like Buena Park subway on La Palma- The Best Subway. Subway sandwiches REALLY varies on stores- i won't be eating in this store. read more

This subway was the biggest disappointment ever!!! We got the outlaw and the chicken bacon ranch and both sandwiches were dry and bland and just weak all the way around definitely not going back there read more

Went here to get bogo 50% off but forgot to order thru the App... Great thing Natalie was there to accommodate and assist us. I must say you know what you will get from Subway sandwiches but what really blew me away was the kind and helpful service Natalie showed us...She was very professional and very courteous as well as patient with us. I am used to getting the dreaded...no can't do that!so Thanks Natalie!appreciate your warm and respectful demeanor We will be back! read more

Pretty shitty franchise owner. New dippers commercials say $3 when you buy one and here they charge you $4. Worker tells you prices vary by location. Ok cool so your franchisee is screwing people over how nice of them. Don't order from this franchise owner! read more

Subway - $3 new dippers - Fast Food Near Me - La Habra, California

Whoever is in charge of hiring/staffing/scheduling should be fired. This is 2 Sundays in a row that this poor employee has been working alone while the line gets longer & longer & she took forever to help the customers. I truly believe that her personality also has to do with the long wait time because she wasn't able to acknowledge the people waiting & multi task efficiently. If there was another employee working alongside her things may be a lot better & smoother. read more

Employee, appears to be a older Indian woman,was extremely unfriendly. The aandwhuch had zero taste.

They don't serve breakfast all day like all the other Subways I go to. Just a head up so you don't go for a kid who will only eat eggs.

BUYER BEWARE. Make sure you get your whole order. The owner will try to rip you off. I ordered a combo which is supposed to come with a cookie. The owner will try to play dumb and not give it to you unless you bring it up. The first time it happened, I thought he just forgot. The second time is not a coincidence. Lettuce looks wilted and yellow. Bread tastes like cardboard. Also tried to ask for extra olives and they put like 3 extra olive slices. I ordered online once and they definitely put less meat than normal probably because I wasn't there watching them make it. I'm just trying to get what I paid for. Go to Board and Brews across the street. Much better sandwiches around the same price without the shady, penny pinching business practices. I hope corporate sees this and sends a secret shopper. read more

store closes at 930...walk in at 9pm..the employee has the menu lights off and says "I'm helping the last customer we're closed" just an fyi to owners yall losing money. Happened July 9 2024 read more

A simple and delicious take on a classic breakfast takeout meal. Their breakfast sandwiches are the perfect way to start every day. I am really looking forward to trying their new sandwiches next time. Another unexpected spot worth trying. read more

Freddy needs an attitude adjustment. The female that worked the night shift (Wednesday 11/10/21) is rude AF. Let's get the story down, we walk in, nobody at the front. It's chill. We wait. We could hear she was in the bathroom, TBH, NO BIGGIE...About 10min pass & the little girl straight up walks in with an attitude. Didn't apologize for making us wait, straight up doesn't even say hello and just jumps in and says "what do you want" my BF says "Hi" she doesn't respond, that fine. It's late, she hates her job, I get it. What triggered me to write this was the constant rudeness. She needs a class basic etiquette course on how to be a basic version of kind. "Hello, how can I help you, good night" legit all you need to say. Common courtesy. We had to repeat ourselves constantly and we TRIED to make small talk to try and relate and she ignored us. Sandwich was skimpy AF, you'd swear she counted the chicken pieces in the chicken bacon melt lol. The only reason I gave two stars is subway isn't to blame, but who they hire matters. Wiener schnitzel gives better service & they deal with homeless bums all day long. Don't know her name, don't care to know her name, im gonna call her Freddy just because that was tattooed on her arm. read more

Sandwich maker was nice, respectful, and tried his best to accommodate me- I'll give him 5 stars for being a great sandwich maker! He deserves a better employer. Tomatoes looked soggy and wilted- sandwich maker asks him for more tomato's - owner said NO! They are all like that. He was rude and not friendly at all.. ran up front to charge me. They have a help wanted sign up- I bet they go through alit of employees. I won't be back to this location. read more

As a former employee for this establishment, do not try to work here. The management is very unprofessional and the manager Riz treats her employees terribly. When you work with her she steals your tips after making you work your ass off and she doesn't have people skills. She doesn't treat you like a human being. It was just a very bad experience for being employed for the first time. There was a lot of miscommunication about schedules and they expect you to change your hours at the drop of a dime. Riz will also call/text and tell you not to come in because it's "too slow", but the next time you work with your coworker they will tell you that it was busy. read more

Subway - This is the manager Riz - Fast Food Near Me - La Habra, California

This restaurant is filthy dirty. Walked out. From the floors to the bathroom. No way would I eat food served here. Do better.

Indian lady owner always treats me well here. As for random employees whenever i come and the indian lady isnt around its a hit or miss. 1 employee is incompetent, i dont do toasted subs, and she ddint know how heat chicken and had to tell her how and put it in the wrong oven(the toasting one, not microwave), lol read more

Horrible the employees don't follow what you ask for the sandwich and then get mad when you aren't happy with what you did not ask for and say that's how other people like it ?? read more

The manager here that was trying to help my family and I was very rude when we were asking questions in regards to certain cheeses being continued. She ignored us and walked away and made one of her other employees take care of us which is completely okay because I don't like bad energy getting transferred onto my food. She continued to help me anyways and when she asked me for my order I told her what it is and she specifically asked if I wanted my food toasted and I said yes please.. tell me why she skipped over the toast and when I asked her if she could still toast it for me she gave me an attitude and turned around and said something under her breathe. I asked her, "excuse me what was that?" And she said nothing with an attitude. Long story short, I made her employee help me instead of her since she was super rude. I asked the employee if that was the manager and he looked at me and didn't say anything and just gave me a look which told me everything I needed to know. This manager here should truthfully be demoted because even her employees know how she acts which is ridiculous to me read more

Subway - This is the manager that helped us - Fast Food Near Me - La Habra, California

I am a former employee (using a different name) this picture attached is the manager she treated me very poorly as a human it was my first job when I was in a "formal" setting when we were working in front of customers she would always make comments such as "you are doing this wrong" very loudly as well as when she was helping a customers the manager (Riz) would stop and make me finish what she had started and instead she would take my tips I got very frustrated and instead I tried to do something else but she made me go home but when I tried to tell her what she was doing she would cut me off mid sentence and said "yeah, well who's going to pay you" over all the work is okay but the management was very bad, also the hours I was given was very poor they have another store in Brea and she made me work there when I told her I couldn't over all if you are planning to look for a job I do not recommend applying here read more

Subway - The manager - Fast Food Near Me - La Habra, California

The bread was stale. Worse subway sandwich ever. The bread fell apart with every bite! Very disappointing! Had I known this location had such poor reviews I would not have bothered giving them my money. This review is just to give the people out there a heads up on the crappy bread. I know the owner won't do a thing as the owner probably told the employees to use stale bread. I used to work at a Subway when I was a teenager I know the mentality. They are greedy! read more

Subway - Stale bread fell apart!!! - Fast Food Near Me - La Habra, California

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The worker was a young latino boy. He was very nice and welcoming. He greets me at the door. asks how my day was. starts my order. overall a very good employee. He seems to be very hard working! read more

I decided to go to to Subway to try the new free Cali Fresh turkey sandwich. I usually don't go to this particular store, but it was the closet to me at the moment. I wasn't really impressed, the ingredients didn't taste very fresh and I couldn't taste the cheese, but the avocado was good. Not wanting to grab and go with my free sandwich I purchased a cup of soup since it was broccoli cheese, one of my favorites. After I paid, I believe it was the owner/manager rudely told the girl working to get a soup. She proceeded to put a cup of soup in a microwave. I have always remembered a pot of hot soup on the side. First off I don't own a microwave because of personal reasons and second had I known I would be given a cup of microwaved soup I would've never ordered it. The soup was terrible and as I ate the vegetables the flavor worsened. I get it perhaps an owner is not happy about having to serve 50 free subs, but wouldn't you want to impress those coming to your restaurant with fresh tasting ingredients. Besides there was not a line of people waiting to get a free sub. During my quick stop only four people arrived including myself. One of my biggest problems was that there's no need to be rude to your employees. There was a young girl and guy working and as soon as I ordered the free sub he came out to micro manage the two employees. There was a women behind me and the guy made her sandwich and gave it to her before I could be rung up for my soup, the owner/manager began to get to upset that he didn't ring up the free sub. He was very rude to the young employees and all I could think was why work under these conditions with so many places hiring. Sad to say that I can't give a good review about the new fresh ingredients with the experience I had at this particular store. read more

The worker tried to make me a sandwich. She wasnt wearing gloves she just pulled the bread out with her bare hands, sliced it, pressed down on it, and slapped her hands together dusting off the crumbs over the sandwich bread. This is during Covid. I will never go to a subway again and I would definitely not trust these people with a takeout order. I reached out to corporate. No word from them so I doubt they care about sanitation measures. read more

Do not go to this subway ! I am warning you just like previous customers saying the manager (riz) is rude and that she should get demoted is true ! So I place an online order at 3:24 pm for a pickup order at 4:05pm . I came in around 4:08pm and walked up asking for my order . And with a confused face she said that on her end there was no order placed . So I go and show her my order number and confirmation . And asked what can I do , she says ,rudely, there's nothing she can do cause on her end it doesn't show it . So standing there ,dumbfounded , I asked again what I should do and she said nothing she can do and I should leave . I was so mind blown ! So I said so you want me to leave when the bank took my money already and with no food ???? At this point I'm livid ! And showed her my bank statement showing the bank already took my money . She tried to somehow blame me saying maybe I placed the order at the wrong place (showed her the confirmation with there address) and then she goes and tries to reset her computer . And that didn't help so I say can you call corporate or the manager (she looks and says she's the manager *palm to face* ) and I said well who's higher up from you call them . So after 10 mins ! She finally calls her supervisor and he has the order on his end . She goes and proceeds making the sandwich and not one apology . I understand the situation of the computers being off but after showing all my confirmations and transactions she should of handled this better instead of telling me to leave . On top of this all I asked for the supervisors number and she clearly gave me the wrong number so she doesn't get in trouble . I don't like to write negative reviews but Im leaving a review in hopes the supervisor reads this and does something about it . read more

The lady behind the counter was so friendly and warm! Quite refreshing at a time like this. We're grateful for the friendly and expeditious service... read more

Quality products and amazing customer service. The young person who helped me out was friendly. It's nice to know some places still value customer service. read more

I just ordered sandwiches from this location. As I was eating my first two bites I realized the bread had mold on it. I called and let them know, the employee was quick to offer me a refund, so I took it. She just called back and left a voicemail saying she couldn't give me a refund unless I go in and show the mold. Which is understandable. However I already threw the sandwich away since she made that promise. And my pregnant nauseous self doesn't feel like digging through the trash. My husbands meatball sub wasn't toasted and he experienced rude customer service when picking up the food. I do believe they need new management, their poor leadership is unfortunately showing in their employees and food. Avoid this subway! read more

Avoid this location. Terrible service. Rude owner runs this place all wrong. I do ubereats and she tried to have me put together an order. I kindly told her that im not supposed to do it. They are supposed to put the order together. She then threatened to give me bad remarks on my ubereats feedback profile. What a rotten person. read more

Worst location. Never have my online order on time. They make it after I walk in. Eventhough I gave them 40 minutes to make it. The last time I went they didn't have the ingredients to make my sandwiches and didn't bother to call me. Other locations have been good about calling me in the past. The women working was unapologetic and over worked. This location never has more than one person working. They only prioritize people walking in which defeats the purpose of ordering online. Very poor service! Don't recommend this location. It's just about being kind and letting us know they don't have what we want. Wasting our time isn't kind. read more

Only giving one star because I can't give negative stars. The person making my sandwich added too much meat (two extra pieces) so the owner or manager tried taking the meat out of my sand which when it was already made. I felt bad for the young lady who messed up since it was a monthly special sand which. Maybe they should do more training. Then they charge me for the extra meat. It was a $3.50 6" that turned into a $6 6" for the extra pieces. So I said I would just get a footlong for $5. So the owner/manager unwrapped my sand which and took the pieces out and put it on another 6". I didn't think two pieces of meat was more important than losing a customer. If they handled my sand which like that in front of me I can only imagine how they handle the food when customers are not around. read more

Natalie was very kind and positive which was very refreshing during this pandemic. subs tasted great

I'm not sure what's going on with the tax situation but I think a one-star review based solely on that is unfair. Just saying. This Subway is clean & the employees are friendly and efficient. The ingredients are fresh & each time my sandwich tastes consistently good. As far as Subways go, this is a good one. read more

Great food Great Service. The lady behind the counter was so friendly and warm! Quite refreshing at a time like this. We're grateful for the friendly and expeditious service... read more

Nothing beats a sub when you're looking for something to eat! The servers here are super nice. There really wasn't anything bad to say about this subway, EXCEPT they have a tv inside, strictly advertising Subway (why?? We're already there!!). I LOATHE tv's in restaurants (unless it's expected, like @ a bar or something). The parking there sucks, though : ) read more

Subway - Fast Food Near Me - La Habra, California

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The help was not friendly. No hello. No smiles. No thank you. The owner was there I told him but he didn't seem to care much. The sandwich toppings were put on kind of skimpy I had to keep asking for extra. read more

This place is about as skimpy as you can get. I pay good money for a sandwich, they start out with meat that is obviously expired, I say something he puts it back in the container and gets a new piece. I ask for cheese only and i get a pinch of cheese? Whatever, I wont shop there again. read more

owner of this subway named ali has the audacity to call police on us because we complained about our order.i will call corporate to see how this will be resolved. all the bad reviews on his establishment and nothing has been done for a long period of time. i will keep everyone posted on the outcome. Don't go there. read more

this is my favorite subway. owners are friendly and staff literally makes the perfect sandwich.

I will never go back to this subway, if I was able to give it 0 stars I would but unfortunately Yelp is too nice. Your welcome at least you got a star that you do not deserve at all. I used to love subway because I thought it was a place where I can get what I want on a sandwich. Couple days ago I enter and I ordered a sandwich when I thought I was done with the ingredients that I wanted to add in my sandwich I changed my mind and wanted something eslse inside. The employee did not let me add that ingredient due to "the employee closing the sandwich" he stated he was unable to add any other ingredients since he had closed the sandwich. It made no sense. It is not that hard to open a sandwich and add an ingredient to make the customer happy. But instead the employee decided to not put the ingredient in my sandwich and also said that it was in the "subway policy"........show me this damn policy. It makes no damn sense. If I want something in my sandwich just add it, even after you closed my sandwich it's not that hard, all you do is serve sandwiches like geez easiest job ever and the employee can't even satisfy a customer. I paid almost 40 dollars worth of sandwiches. This is the most unbelievable thing I have came across in the food industry. Very disappointed in subway. I will be calling corporate to double check in the subway policy. read more