Best burger in town! Service is amazing. The vibes are awesome. We frequent The Shack and haven't…read morebeen disappointed.

A go to spot when I'm in Kingsport. Great BBQ in a relaxed, family friendly bar/restaurant setting.read more

I came in here to eat lunch. After sitting here for 40 mins without food, my lunch break is over…read moreand I am no longer able to eat. I would to add that there 4 tables other than myself. Not busy at all Not giving this place another chance.

Don't expect quick service when eating here. Lunch or dinner. You can stare at all the memorabilia…read moreand artwork on the walls to kill time and boredom. The menu can be overwhelming. So many options. Not bad options, just an overwhelming amount of options. You can tell it's an older building. Ceiling is missing or peeling off in some areas. Carpet smells of spilled beverages and bathrooms were not clean when I had to take my daughter in there. We also watched two different servers walk over trash and dropped food in the walkway a couple of times until a third employee finally stopped to pick it up because the table next to us pointed it out. Sad because they have such potential to be so much more but compared to other sandwich based restaurants, it's just eh for us.

Food was absolutely delicious. They have a terrific cheeseburger. Perfectly cooked and juicy. The…read morebuns are toasted, soft and warm. The fries were perfectly seasoned too. I was pleasantly surprised. We went here at 9 pm on a Saturday night. The place is filled with regulars who were all playing pool on the 5 tables. The waitress was so nice.

I went here for an early lunch cheeseburger. It was great. The staff immediately made me feel like…read moreI was at a family members home. Make no mistake though, this is a bar with a bar vibe. I had come in a bit early and the kitchen hadn't started up yet. They happily let me know it would be a few extra minutes. At no time was I made to feel like I was being a bother. The burger was a decent size cooked to perfection. Put together well with the fixins I requested. Toasted bun is always a nice touch. The fires were great, just the right amount of season, and cripsy outside with fluffy inside just like they should be. I would like to reiterate how personable and comforting the staff were. This is def a great place to go.

Came for breakfast with my parents, left after a cup of coffee. The thing is, we were lured in by…read moretheir expansive menu, hoping for a good, filling, southern breakfast. But when we arrived, right after they opened on a Sunday morning, we were told that they only serve "what we refer to as 'brunch' on Sundays", and were handed paper menus with five items on it. Slightly confused, hoping we could still order off of their main menu, we waited for the waitress to return with our coffee (three Americanos and one latte). And we waited. And then we waited. And we waited some more. While we waited, three other parties came in, sat down, questioned the menu, then got up and left. Had it been just us that had that reaction to the abbreviated menu, I would have voted to woman up and just stay put. I didn't want to be "those tourists" who get all riled up about something local that doesn't fit their expectations. But once we (finally!) got our coffee and asked the waitress for clarification, we realized we had to go. The menu was the menu. Their sides - which are referenced on the menu but are never explained - were lackluster for the "base" and even less impressive for the "premium" options, which of course would have cost us even more money. That, paired with the uninspired and surprisingly one-note menu just drove us right out the door. My latte was at least delightful, but that's all I can say. Also, the place was likely very clean, because we were hit by a powerful smell of disinfectant and/or cleaner when we walked in. And finally, the waitress removed my menu after she saw me taking a picture of it. She didn't touch anybody else's menu, just mine.

Can't believe I'd never been here before, you get what you pay for! Be sure to fast at least 24…read morehours ahead of time if you order the "All In" omelette.

Brought my mom here and dined in…read more Both sandwiches were fantastic! The ladies working were super nice too. The place was clean and really had a good experience. I'll be back!

I have never had to give Jersey Mike's a bad review until today. We ordered a Sub on the App and…read moreasked for a Turkey Provolone Sub with Mayo only. We got the sandwich to go and didn't think about it not being right. When we got home, we had a Turkey Provolone with Mayo, Lettuce, Tomatoes and Onions. We asked for a specific sandwich because we do not eat the other items. The sandwich was soggy and ruined when we were ready to eat it. We will never order from this location again. Our request for how we wanted the sandwich was totally ignored and we got what they decided to put on it. The food is very good and we go to another location all of the time. We just happened to be in another part of town today. Unfortunate that this location doesn't live up to the Jersey Mike's reputation.

The homemade chips are wonderful and the sandwiches, salads & chicken tenders are all top quality…read moreand delicious. They also serve breakfast but it isn't nearly as good as the lunch menu.

So me and my husband tried this place out for the first time…read more The place has a nice homely kind of atmosphere. Very clean, and very presentable. You can sit at a table, or you can sit at a booth. The workers were extremely polite and professional toward me and my boyfriend to say the very least. From the moment we walked in, we were instantly seated at a booth by our request. Not much longer after we were seated, the Waitress came by to take our drink orders. He got a Dr. Pepper and I got a Diet Coke. Let me start by saying this Waitress was VERY attentive to our table. About 5-10 minutes later, she came back to ask if we knew what we wanted to order. I wanted to get a medium Pizza but asked if we could get one half cheese and the other half pepperoni. She said we can definitely do that. About 10-20 minutes passed and here comes our Pizza. Nice and fresh! So much you could see the steam rising from it! The taste of this pizza was out of this world. Enough to make my mouth start salivating. The perfect combination of Crust/Dough/Sauce/Cheese. When you would remove a slice, it would leave a long and delicious trail of stringy cheese behind as you removed it from the whole pizza. Part way through our dinning experience, the Waitress came back and asked if we wanted a refill on our drinks which we said yes please. The quality/flavor of the drinks were top notch, let me just say that. There's something about having soda at a restaurant that makes it taste better than when you drink the same drink at home. When the waitress came back, she asked if we needed anything else. I told her "Check Please" She politely said, "right away sir" before going to get the check. So here's the interesting part, A medium half and half pizza, and two drinks. How much do you think that cost? Under $20! Such amazing quality Pizza for such a low price. We got all of the above for less than what you would pay to have Pizza Hut deliver you a Pizza. All in all, this was the first time me or my boyfriend had ever dined her. I intentionally held off on eating here when I knew he was moving to Kingsport Tennessee. And let me just say it was worth the wait. The food here is incredible! I'll definitely be coming back to eat here in the future! Or at least that's what my opinion of them was BEFORE Tonight on 10/17/2024... And I quote: "So this location is a place me and my husband enjoyed going to time and time again. We would always get the same thing. He would get a Dr. Pepper. I would get a Diet Coke. And we would get a Medium Cheese Pizza. This was all fine and good, til they did the one thing to cross the line. They Tip Shamed Us. As we left around 8:30 PM they said to us "you guys must not like us because you never tip." We explained we are on very minimal wages. They responded "When in doubt, don't eat out" also mentioning they run on tip to make living wages themselves. This is completely unprossional and unacceptable behavior. Tipping is always optional not a requirement. Especially when the cost of living is bleeding us all dry to begin with. We paid what we were legally obligated to pay, which was the bill for the meal. The tip, is never something that is a legal obligation to pay. On top of that, an employee of an establishment should never speak to the customer the way they did. Tip Shaming is NEVER okay and should not be allowed. No body should ever pressure you to making you feel like you have to tip. This is the very last time, me or my husband will be dining here. I'm not only infuriated that they would take this approach to try to get a tip out of us, but to approach my husband in such a way within an earshot of me. This establishment and all of it's employees should really learn how to PROPERLY treat the customers of whom are the reason they have a pay check. And that's not even getting into the dining experience we had on this night. They were running out of Dr. Pepper and my husband could tell the difference. It tasted like carbonated water and it did not have the same color that Dr Pepper usually has. I legitimately had to flag down a waitress to have this issue resolved because they were being unattentive to us in particular. Probably because they had tip shaming on the mind on this visit. The person who served us the Pizza wasn't even the original waitress. She served the pizza and then not even in a polite tone said Have a nice night, as if to say we weren't getting any more service on this visit. The original waitress came to check up on us only one time as a pose to the usual couple of times they check up on us. To summarize my thoughts, we are never coming to this establishment ever again. If you sincerely thing tip shaming is the right way to get a tip out of someone, you sincerely need to get over yourself. Now, not only do you not get a tip, you have lost 2 loyal customers and landed yourself a bad review in the process. I hope it was worth it."

I love this restaurant it is my favorite place to eat in Kingsport area. I always get the Village…read moreGreek salad but I changed it up a bit and tried pasta Primavera and it was amazing. The service is always great,so is the food.I highly recommend this restaurant I don't know why such low stars before every time we have been there it has been a great experience. The restaurant itself is very cute. I love the decorations, but I am in love with all of their food and all of their desserts. I will add more desserts to my review later on when I get more pictures but I highly recommend eating there.

Stopped here with wifey…read more I got the roast beef and cheese ands she opted for the Pepe umwich (no bread). Both were tasty and mine was toasted. Super friendly staff!

Had a surprising event today at Jimmy John's. I ordered a giant sandwich. It was wrapped as one…read more As I was putting it in my bag the paper wrapping opened and the sandwich fell into the bag unwrapped. I told the guy this wasn't working and he just looked at me without a response. The older man who actually made the sandwich asked if I wanted it individually wrapped. I responded either way as this current wrap was not working. He then wrapped up the two sandwiches. He then placed the first one on the counter and I felt as if he slammed it down. I purposely watched him place the second one on the counter and he did it the same way, as if he was mad at something. I thanked him and he had no response. I then looked back and found him starring at me as I walked out. What a strange occurrence just over a sandwich!