One of my go-to places for lunch each week. The food is always good, and the prices are decent. A…read morereally good selection of sandwiches, ice cream, cookies, and soups. My go-to sandwich is a skinny Italian on wheat. The staff is also very friendly, but sometimes not enough of them.

Ryley was helping me and she was so sweet! As she was helping me she was talking and telling me…read moreabout how I can add this or that to make my sandwich better. She is such a great young girl.

Went to Fazolis in Jackson Michigan on Thursday night at 530 with group of friends and family, six…read moretotal. Food came out hot and yummy. Breadsticks were awesome. Wife complained about not getting seconds on breadsticks overheard by worker who went and brought us more then gave us some to go thank you Fazolis good service ,good food!

My girlfriend and I drove from Ann Arbor to Fazoli's on Valentine's Day for a nice, reliable…read moreItalian dinner. What we got instead was an experience. We stood in line behind an older woman ordering enough food to survive winter. While this happened, the lone employee kept apologizing to us, running food out, coming back, apologizing again, and repeating this cycle for about 20 minutes. Honestly impressive cardio. When he finally took our order, I told him two baked lasagnas. He looked me dead in the eyes and repeated "two baked lasagnas." We shook hands spiritually. Made them combos. Pep slice. Cheese slice. Locked in. Food took a while (understandable) and arrived with another apology... and that's when we realized it was baked spaghetti. We checked the receipt which also said baked spaghetti. At some point lasagna became a concept rather than a food. Close, but legally different. We also indulged in a chocolate mushroom dessert, which I don't recommend. The taste made me cry. It made my girlfriend throw up. Despite everything, the staff was kind, the night was unforgettable, and we laughed the whole way home. 4 stars because we really wanted that lasagna.

In my experience, the place has been very clean and the service has been friendly. The food is good…read morefor a fast food chain plus you can get ice cream!! This location is always busy so people here in Jackson seem to like it. If you're looking for a different fast food place, give Culver's a try. I highly recommend the turtle Sunday. Bon appétit.

The food here is always great, but the service is absolutely the best anywhere. They go out of…read moretheir way to make it an enjoyable experience.

It don't smell nice in here 12:36 pm mon aug 3 I did not buy food but it smells like someone…read moresomeone's diarrhea So for the smell, you lose a star There was two people out front working their ass off when I know damn well they're not getting paid that much not that the rest of the staff wasn't working as hard because everybody was moving still looked understaffed for the under management you lose a star And for standard health and safety guidelines, you lose a star Two stars good job not that's a brand new building

My fries were colder than the antarctic they chills through my body... zays cheese was not melted…read moreenough. Jemell lemonade was to strawberry-y and yeah last time i was at this location a hair was cooked into my fry...

The drive thru was over 30 minutes. The shake was handed to…read moreme and the lid popped off so I wore most of it. Fries were good , burger not edible. Undercooked sloppy presentation.

10/10 would go again i was greeted so kindly!! my food was brought out within 10 minutes (i think…read moreless) piping hot and literally delicious!

Good food, good service, good portion sizes and service is always quick. I also like the outside…read moreseating.

We chose this place due to the reviews, but found the food to be very greasy. The Mac and cheese…read morewas greasy, noodles over cooked, and an off taste with the cheese. The parm chicken quesadilla was way too greasy, chicken had an off flavor. My daughter who eats Mac and cheese everywhere, ate maybe 3 bites and quit. My wife and I split the quesadilla and left more than half on the plate. Service was above average. We also had a side salad where the leaves were the size of dinner plates. As if the kitchen couldn't be bothered with making them manageable sizes for a human to eat. Ranch was good.

Order was ready +1 friendly atmosphere +1…read moreCustomer satisfaction, +1 Bathroom and wheelchair accessibility +1 Free parking +1

First time here, and was pleasantly surprised. The young woman that helped us tonight was warm and…read morewelcoming. The others working tonight were busy. The place seemed clean for the most part. The ingredients station could have been a bit tidier, but overall, I would go back and recommend this restaurant. They are open until 11pm, which is the reason we came in the first place. Lots of parking right outside the door. Easy access to the highway, too.

A nice and quiet place to eat the food is amazingly good the service is exceptional it's been my…read morefav place since in high school

Very, very old school. Now, this isn't always bad, but it is not always good either…read more PROS: * It tastes like you remember, if not considerably more expensive. * Generally, when I have visited the drive-through, the food is hot. CONS: * The wait in the drive-through for each order is long. And this is per car, not just with 3 or 4 cars waiting. * The employees seem to be moderately polite, but they show no evidence of enjoying their jobs. * I always forget to ask for sauce. Why not put it in the bag first? I know, some people would waste it, but it is a fish place! * The bathroom inside this store is an absolute joke. DEFINITELY not ADA (no possible way to use it with even a walker. It has to be the original construction. And the dirt... Well, use anyplace else...

Love their dark brew coffee and the fact they have almond milk for us dairy free drinkers. Prices…read moreare pretty high. Only a couple choices for gluten free salads. The food is delicious, though.

very disappointed.. there are 6 of us that go there evey Sunday after church. However today when we…read morewent, wee were told that it would be 30 minutes before anyone could even take our order. it was not busy and perhaps they were short of help. but we went elsewhere. somewhere they could take our order in less then 30 minutes

The customer service here was beyond excellent--everyone was super friendly and helpful. I tried…read morethe new gyro sandwich and honestly didn't expect it to be that good, but it really surprised me. Great flavor and definitely something I'd order again!

Service was excellent! Everyone was very pleasant. We rang the bell twice because everything was…read moregreat