I had complaints about this place a few years ago when they were going through management problems…read more So I stopped going there. This year I thought I would give it another shot. I've gone three times in the past three months, and the first two times I was pleasantly surprised at the service. The young woman at the counter practically bent over backwards to help. Filled my drinks, made sure everything was put together well in a bag for me so basically all I have to do is pick it up and go. The food was fresh. And I left with a smile. But it takes one bad employee to turn that over again. The third time was me walking up to the counter saying "I have a mobile order", and giving my name... and she steps up to the cash register to say " what would you like"? I said, excuse me? I just told you I'm here for my mobile order. I had a salad, a cheeseburger, a soda, and a medium blizzard to pick up... and she asked if I wanted a bag. I said how else am I going to carry all of this? She put an empty cup on the counter for me... I've never had to fill my own drink at DQ so I had to ask where that is done. I found it before she answered me. Came back to the counter and had to weave my way through three other customers. She was leaning on the counter. I said "is the rest of my order ready?" She said what else did you have? OMG are you serious? Look at my receipt. "OH. OK well your blizzard is up there..." points to an unlidded drink way out of my reach all while she's just standing there, leaning on the counter. So I had to weave my way back through the other customers to go get a lid. Came back and my salad was under the heat lamp. I said can you please get my salad out from under the heat lamp? And get one of those large plastic bags, please. Now, where is my cheeseburger? (as I'm putting everything in the bag.) as I was leaving I asked are you new? "Yes". I said well you need to learn how to help your customers more. That's literally your job. Not mine. When I order a mobile order, it should be ready for me to pick up and go with it. DQ you had your chance. I will not be back.

Swell. Not bad ice cream. The service was excellent. We walked through the drive through and they…read morewere kind!

5 stars immediately. Let me set the scene for you. I walk in, there is a very kind young man…read morewelcoming me into the store. "Good morning, welcome to McDonald's" immediately made my day better. When I get to the counter, another very kind young man is taking my order, answering my questions about the menu. I tried to order some stuff separately, and before I paid he goes "would you like to make this into a meal? It will save you some money!" Absolutely I will I'm all about saving. He asks if I want to round my total up for the Ronald McDonald House and I say absolutely because they help so many families. I get my drink cup, fill up my crisp sweet tea, and sit down. Not even 2 minutes later, someone is bringing me my food! Hot, fresh, and speedy. About 5 minutes later, the same young man who welcomed me in to the restaurant asks me if my food is okay and if I needed anything else at the moment. I will definitely come back to this McDonald's over any others. Thank you Hayward!

On 4th of July, 2025, the MacDonalds in Hayward lived up to its poor reputation. We went through…read morethe drive-through and placed an almost $30 order, and waited a very long time. That's fine, we were patient. We finally got our order, and the ice-cream was missing. Again, that's fine. We went around, and told the employee standing by the front door what happened, and she said that we have to go through the whole line, again. We'd already spent 34 minutes there. Now there were three more cars to wait behind. After 12 minutes, none of the cars moved, and we just left. They didn't care about customer satisfaction, and proved it that day.

Have. It had been n a long time. I miss the chili cheese fries. So I got those and chicken…read moretenders. So I will say the staff was young kids but they were very good with service. They did inform me that the chicken is made fresh and they did an amazing job. I was super impressed with the service. We also had a burger and fries. I forgot how good the root beer is I enjoyed this meal. The only down fall the building looks to be in need of some repairs. We sat outside and the stones are falling off. But as for my service and food fabulous!! I would go get the same meal again

Placed order for Two coney dogs with cheese. So far no problem…read more At window, a gal charged me and gave change for the prior and wrong order. No big deal. I reminded them my order is two chili cheese dogs. Then I drive away. No cheese on the chili dogs. Only cheese and onions. How hard can this bee

Spent the day in Hayward and was looking for a good lunch spot, and I'm so glad we stopped here!…read moreThey have both indoor and outdoor seating, and the whole place was very clean. Even the restrooms were super clean and modern. I happened to be waiting for the restroom while we waited for our food, and an employee came out after washing his hands, so cleanliness is definitely a 10/10! We only waited maybe 6 minutes for our food, which was surprisingly fast, and it was amazing. Everything tasted fresh, and the flavors were so good and creative. Definitely a great lunch spot and somewhere we'd come back to!

It was decent! The shoe fries were the best part. The cheeseburger was decent, tasted the same as a…read moreshake shack burger you get on first class seats I got sick right after

Great malts! They make an excellent malt. It's hard not to stop there every time I pass by the…read moreTreat Depot!

If you are traveling through spooner and are hungry, you can't do better than Treat Depot…read more Everything is fresh and delicious !

The most American food in America. I'd drive all day and night for Gordy's Hi Hat Drive-Innread more

Classic recipes and prices that stayed relatively low even after many years. The service was easy…read moreand you get a ticket after ordering that you turn in for your meal.

food was amazing and fresh. they didn't open until 11:01 which was a bummer, be a little nicer next…read moretime Joanna

Service was horrible. The drive-through did not work and we seen people returning their food.read more