Never disappointed! Always get the cheese curds. the service is always fast and friendlyread more

I love the food and I recommend the cheese curds. The…read moreservice was great. And I would come again.

I met some friends for lunch at McAlister's Deli in Forum Blvd area. I was greeted by staff upon…read moreentering and I met up with my friends who were sitting at a booth up front. There was a casual neighborhood atmosphere inside with a savory smell that wafted throughout the restaurant. I ordered their Half Veggie Sandwich and Broccoli Cheddar soup with Miss Vickies Salt & Vinegar chips and a large unsweet tea with strawberry puree added. Everything tasted pretty good. Overall, decent dining experience!

Have eaten here before and food quality has been okay…read more It's a hike for us to get there - 30 mins so have to really be in the mood for it. Okay - website says they're open until 9. Google says 9. We show up at 7:54 PM and they're only taking to go orders. Not allowing people to sit at the tables. We're not gonna take hot food 30 minutes home - eating there was sort of a necessity as we didn't feel like eating dinner in the car! So if we're being technical, I guess you could say they were "open", but really not "open". Look guys, if you want to get out of there and close at 8:14 or 7 PM or 2 PM - update the damn hours on the website and Google so we don't waste $4 per gallon gas coming all the way over there. If you're open until 9, that means taking the last order at 9 and letting people sit there and eat until they're finished. This sucks guys - is this literally the best you can do here? Wow

Food is so good every body y'all need to try this the foods not to greasy and it has the perfect…read moreamount of food every time

The food is great and consistent. Service is pretty quick for the business of this location. They…read moreno longer have a dine in area and focus on drive thru only. The only issue about the location is the crazy entrance to the restaurant at lunch. This location sits on a walmart lot and has multiple entrances from the street to get into the restaurant. Problem is there is no one specific way in so you are battling with people coming from every direction to turn in. If you come in from the wrong entrance you can sit there for quite some time trying to get to the front. It also creates a huge jam up for people not coming to the restaurant and simply trying to get to the plaza.

Great service tonight! Those guys were really working hard tonight! Jeremiah took our order and he…read morewas very pleasant! Our food was made very quickly! It tasted so good especially since I haven't had 5 guys in quite awhile! Thanks, Jeremiah! And team!

A great go to burger on a lettuce wrap, food/fries burger hotdog are consistently delicious…read more Service is fairly quick

This one is a hidden GEM. If your looking for a good fulfilling meal at a great price the…read more Kelly's Roast Beef is the place for you!!!!! I cannot believe I am just now stumbling on this establishment. The JR roast beef meal is very deceiving because there is nothing JR about it ha ha!!! I'm a larger guy and I am stuffed!!! It's a great value for sure! Customer service rep ERE who took my order was extremely nice and helpful, the sandwich tech presented and served the meal personally and even came back to make sure I was okay and to see if I needed anything further. Had to pinch myself, this is not a full service restaurant BUT I was treated better here than most full service restaurants around - I am so grateful I stopped in Thank you to everyone involved - All of you are Rock Stars. I give this location 5 stars for service, quality and for being REAL!

First time here, heard about the Boston chain opening in Ft Myers. I had the original roast beef…read moresandwich, a small one which is pretty big; I got it the Three Way which is bbq sauce, mayo & American cheese. I thought it was really good, a lot of beef on it. Hub got the steak & cheese, he liked it but said it was a little dry; needed some kind of sauce on it. We also got the cheese fries which has crumbled bacon on them, they were excellent! Hub got a Diet Coke which he's a freak about it being good or bad & he said it was really good. I'd come back again.

The subs are always fresh and the bread is soooo soft. I have ordered them via Uber Eats and have…read morevisited the store. This is one of the best subs in town. Hooks and ladders is my favorite. You have to visit them!

I would not go during lunch, you will not get to eat. I went during my 1 hrs lunch. This place…read morewas 5 mins from my office. I ordered about 5 minutes after I walked in ans waited 45 minutes to get my sandwich. By the time I got back from lunch I did not even have time to eat. They need a better flow and more people. Inside was clean and the staff was nice but to much confusion and chaos behind the counter.

What can I say? This place has made changes but it is more efficient. The establishment was very…read moreclean. This really impressed me and my hubby. All tables and floors were immaculate. The condiment area was also very clean. Since all Steak & Shake have done away with servers it actually provides better efficiency. There are four self order kiosks which makes ordering a breeze. You can customize any order to make sure you get the sandwich you want your way. No needing to wait for someone to come and take your order. You can get it to go quickly. Each kiosk order goes directly to the kitchen. They do call your name to pick up your to go order and the milkshakes. When you dine in they actually bring your order on a tray to your table. On your receipt at the very top is a QR scan code for you to get your fountain drink. You scan that under the scan reader in order to work the refreshment bar work. You can get as many refills as you like when you dine inside. We ordered our steak burgers. The double steak burger meal and their single steak burger meal. My hubby ordered the most beautifully made chocolate milkshake. We really enjoyed our good. This place had really improved . I'm hoping this review will bring more customers here. The staff was very helpful and friendly. Can't wait to come back!

I'm have always loved Steak n Shake but the is crazy!! Only a couple people working in a full…read morerestaurant...kiosk is terrible!! Only one was working. It is good when you finally get it.

I have been visiting this location for years and the food is always great, with friendly…read morehardworking staff. Customer lines seems to always be very long and on my last visit it took about 30 minutes to get my food. The problem seems to be that they give preference to online orders rather than customers in the place. If not for the long wait time they deserve 5 stars. Order online and you will get your food faster that going into the store.

This panda SUCKS. They were out of half their meats and what was there wasn't fresh at all. The…read moreworkers are rude too. Not coming back here.