I love this place. whenever I see one I gotta stop. I love their milkshakes and burgersread more

I stood there for 5 minutes with employees all around. Maybe it was shift change.....I just left…read more Unfortunatly, they're the only game in town and they know it.

Me and hubby came through and asked for the McCrispy Deluxe, filet of fish combo and some chicken…read morenuggets. I asked for my fish meal to be cooked fresh. The McCrispy sandwich had barely any lettuce, no tomato and it was DRY!! My fish sandwich was basically thrown back into the grease and the cheese was cold!!! Horrible and nasty!! Will NEVER come back to this location

DO NOT GO HERE. i would like to start off by saying that i…read moregenerally try to give establishments grace when it comes to being behind, short-staffed, etc. i know it is not always easy to work in the public, but there are some things that we can not excuse. we entered this mcdonald's to instantly hear "sorry, we're short-staffed" being told to a customer. we were fine with the wait. we ordered two counts of 10 pc chicken nugget meals and a 4 pc happy meal. in our time of waiting we witnessed the shorter lady behind the counter get rude with guests and argumentative, then getting her manager who also was rude and argumentative. many people went back up to the counter to ask about their orders. i used the restroom in the meantime and it was very dirty. after waiting 20 mins for our food, i approached the counter where the shorter lady asked me what i needed. i said my son's happy meal, she asked me what it was. i told her and she had an attitude. they also forgot our drink cups, so my husband had to go back. we saw a gentleman wait for probably 50 mins-1 hour for his bag of food-- that he had to explain what he got many times, who also had to go back once we were leaving. everything the negative reviews say is true. when we were leaving, a lady next to us belonging to a family had a direct line of sight behind the counter saw and said "she dropped the fries out of one bag onto the floor, picked them up and put them into another bag". and honestly it wouldn't surprise me if they did. the trash cans have not been changed recently and are overflowing. i understand they may be short-staffed but if this is a constant review being left, it probably means people don't want to stay working at this location due to bad management or work environment, which was unfortunately showing in just our 1 hour experience we had here.

We love the Shack! It is our go to place. The owners and employees are always so polite. We are so…read morethankful to have this restaurant in our small town! If you are traveling on I65, stop by and you will not regret it. Great food and service. :) S.Bledsoe

Chicken tasted like charcoal, after waiting almost an hour for food. Brisket was very dry.read more

I think we caught this location at a difficult time. We stopped in at lunch time in late October,…read morebetween the summer tourists and the incoming snowbirds. They were in the middle construction work and it was obvious they were short handed. We waited 20 minutes for a basic lunch order with no "special" requests, just 2 sandwiches, fries and sodas. We will try again next time we are in the area and hopefully I will be able to upgrade the review.

This was the most ridiculous experience I've ever had. I just ordered some fries to go. Should have…read moregotten them instantly. Ordered at 12:04. Receieved at 12:19 At one point I asked the poor cashier to please grab my fries and the manager actually made her dump them!!!! It would have been faster to go through the drive through. Management is wholly incompetent

Good service and good burgers. Great stop after a swim meet before heading home. And they have…read morecurbside service!

They are very rude and disrespectful to me and my family every time I come though the carry out…read more There's not been one time that someone hasn't snatched my card out of my hand it a. Lady in about her 30s with blonde short hair and I wouldn't want someone that doesn't even smile to a customer to work for me she makes me hate going to Pizza Hut. Becuase I have to see her if people were nice that worked there we'd actually go more but I'm not dealing with a lady who as no respect I have more respect than that and I'm younger

First time going to Flomaton Pizza hut since they reopened their buffet & salad bar. Everything…read morewas nice and clean, they had some young servers but they were great and attentive to your needs.. if I had one complaint it would be they didn't have any crackers for the salad bar.. I'm sure some ppl wouldn't care but I hate eating a salad without crackers.. overall it's a great place to eat..

I travel often for work in generally don't do reviews for fast food restaurants... but.. this place…read moreis different. First of all the inside and outside of the restaurant were impeccably clean, including the restrooms. We were greeted by the general manager, Tasha, who immediately made us feel like family like she truly wanted us there. I ordered the Philly cheesesteak and steak nuggets and was blown away by the quality and the taste of both. They were hot, fresh and vibrant with flavor. This is the best fast food restaurant I've ever been in bar none. These folks are doing it right, go see them!

Quick and easy fast food stop! My order is always correct when I come here. Be aware that around…read morelunch time the drive thru can be crowded as you would expect around this time. I tried the sweet potato fries and chicken wrap. Both were delicious and made to order. Highly recommend.

The food here is exceptional. Myself and two other coworkers travel over 1 hour to get this at…read moretimes. It is just better than anything in our area. Sweet tea is perfect for a southerner and the food is always hot and fresh. We have never eat inside and always order drive through so I can't comment on the Ambiance. I will say that the building is clean and not trashy and it appears they keep maintenance which is a good sign.

The outside of my chicken strips were really crunchy but the inside was cold. I only went through…read morethe drive-through, but the girl at the window was super nice. The fries were good.

Talk about value! Cook Out offers combo meals that are truly an awesome value! I ordered a double…read moreburger, walking taco, Cajun fries, and a soda. My wife ordered the grilled chicken sandwich, coleslaw, onion rings, and a soda. The total cost... less than $20! The cashier/order taker was very friendly, helpful, professional, and efficient. He answered our questions, took our order, and served us our drinks in no time at all. The food came out shortly thereafter. The food was very good. We were both impressed! My only complaint is that this is a takeout only establishment. There is no indoor dining, and there's not even any outdoor dining space. Just a bummer that you can't enjoy the food fresh off the grill (unless you're eating while driving, I guess). In any case, I'm sure I'll be back!

Live almost 60 miles from this Cook Out location in Pensacola, FL and occasionally pass by on…read morebusiness but never have time to stop until today.. So today was my first time and the menu makes you want to try one of everything because it all looks so good.. Since I couldn't do that I decided to get two burgers and a fry. I got the Chili / Slaw Cheeseburger and the Reg Cheeseburger to eat later tonight. The Chili Slaw Burger was good and the fries as well.. The only Cons to this establishment is it's a huge building and I had every intention on going inside to sit down and eat but it's not that kind of place.. You can order at the drive thru or you can park and walk up to the side window and order that way ... It's basically like a Sonic but no tables or chairs outside to sit at even though they have plenty of room. No bathroom access such as Sonic either. I was a little disappointed about this but it is what it is. A local lady who had ordered and was waiting with me said that they were going to put tables and chairs outside but the city wouldn't let them.. That didn't make sense to me because there is a Sonic directly next door which offers tables, seating and no bathroom.. ‍ Staff was friendly and offered great service, the food was good. Prices are actually more than reasonable here and I was surprised to see that. Try it out and let me know what you think. I would recommend it for sure.

If I could give them no stars, I would. The worst service. Spent over 40 minutes here. Everyone…read morethere as we waited had their order wrong. Employees were defensive. Even after the manager remade our food (after she said she was too busy - the restaurant was NOT busy), it was still wrong. We had tacos with no lettuce, tacos with no meat, and after four times trying to get a basic order, we finally left with nacho cheese, no fries, no chips. The hard shell taco had barely food on the shell, overflowing off the edge. Go to sonic next door. This was incredible as to how bad it was across the board. Also, the cook with the tattoos all over his face was totally disrespectful and admitted to making our order wrong because he was frustrated after the first time they gave us the wrong order. No carbonation in drinks, internet was down so couldn't refund cards. I've never seen anything as lazy and dysfunctional and rude as this, which is the only reason I even found it noteworthy to write a review. Go anywhere else. This place shouldn't be in business, it's a disgrace.

This taco bell has THE nicest employees! I come here every once in a while and they are always…read moresuper nice and go out of their way to fix my order if it's ever wrong which is rarely. The food is like any other taco bell but the customer service is extraordinary! i've seen the bad reviews but they must have gotten a new group of employees within the past year. good job taco bell