All of the positive reviews were spot on. I had the grilled fish tacos and they were, hands down,…read morethe best I've had outside of Mexico. The service was fast and friendly. Reasonably priced place that seems non-de script from parking lot. Don't be fooled, you'll enjoy your meal.

true Tex-Mex from the Texas area. they real pride themselves on what they cook. Mikey from the…read moreLatah Creek area. Try their cream deep too, so good. 6 stars. Mike B.

Super quick! We…read morewere in Cheney, stopped at Zips and got come chicken strips and a burger. Fries!!!!!! I love those fries!!!!

A girl threatened to call the police because I asked quietly and politely to get what I paid for…read more I should have stuck around and said "go ahead, call Cheney PD" because she was just being nasty for no reason. Inconceivable. I just wanted my food. I didn't yell or curse. Perhaps I should have. She took my fries and did not replace them or refund my money. Huh? She stole from me and suggested loudly that my very simple complaint was something THE COPS NEEDED TO BE INVOLVED WITH. What? Customer service is dead, killed by entitled genZbrats raised by screens. Bizarre. If we complain to a snowflake twentysomething, their reaction is "I'm calling the police because you want what you paid for!" It's shocking for an older person like myself...when I worked in restaurants, I would have been quickly fired for the slacker stuff that is just normal now. Honestly. If a customer complains, a service worker should simply apologize, whether the failure is their fault or not. Words are free, and youre being paid $17+ an hour to be a food server. Just say "I'm sorry you felt that way" and fix the issue. Not difficult (for decency based humans raised by honest people). I am a doordash driver and also a breast cancer patient with 5 other chronic diseases. I am very poor, so I am generally not able to justify spending on fast food for myself. Around 9:30pm Wednesday May 6, 2026 i arrived at the location and sat in a 10+ minute drive thru line to purchase a small French fries. I asked for ranch for them but the order taker didn't bother to tell me they were out. OK. A bummer, but ok. (I likely would have left instead of waiting if this person had a backbone or a bit of honesty...that ranch is epic.) The service is ALWAYS slow here. It's like they carefully look for idiots who move like molasses in winter. Zips Cheney is never "fast food". But ZIPS food is genuinely good, so we accept very, very long waits for it. It's supposed to be made FOR YOU...that's part of their shtick. You wait but you get FRESH made foods. My $4.35 fries were antique. They had been sitting for about 10 minutes. Bird food at best. This was sad for me, because I just wanted to treat myself to a little yummy fun. So I parked and went inside. Three younger ladies were ahead of me in line. They were presented their food with smiles and kindness. When I reached the counter and asked for fresh fries, I was immediately slapped down. The first words said to me were "they aren't old!" Lying is the first response? I was still holding my bag when this poorly raised garbage human claimed I was imagining crappy fries. She had NO IDEA what I was holding and didn't give a darn. Her default response was THE CUSTOMER IS LYING. WOW. I had explained that I sat in a long drive thru line and was disappointed by the old fries. I simply wanted them replaced. I've successfully asked for what I ordered & paid for many times in my 55 years. (Try loving quarter pounders but not liking American cheese on beef...they cannot fathom that i don't want the "cheese"...but thats another thing for another day) This is the first time I've been threatened with police action for asking to get what I paid for. I'm literally in shock. I can't even get a simple treat because stupid, angry children cannot handle a very simple job? Additionally, I interacted with the trash who owns this ZIPS several months ago during a doordash session. Two drug addicts had gotten into a fight and DD sent me to pick up an order in the meantime because ZIPS didn't shut down their DD. When I walked towards the door, the owner came at me like I was one of the criminals who shut the place down just for approaching the doors. I was just trying to make a couple bucks and had no way to know that they were closed. Boycott this location if you have a soul.

Don't go here! They were out of tons of menu items. Why offer something then say "Out of that over…read moreand over, and out of receipt paper too. And after 4 tries I finally found a soda I could have that wasn't flat, or over carbonated. Needless to say I had to drink something I stopped drinking years ago. We came here after doing Bloomsday.... Uncle got the app to get rewards and couldn't get them. Before opening you NEED to make sure you have a good amount of inventory for the day.. Never coming here again. Rather of had McDonald's. I know at least there my chicken won't be raw.

1) YES you can get takeout . . . the door is open, half of the tables are available for use and you…read morecan order takeout and use the restroom. 2) 3 Chicken tenders, Crisscut fries and Onion Rings . . . The Onion rings were good, real onion; the Crisscuts were very good; the chicken was okay, one piece was a little tough and 3 tenders ended up being 2 and a bite-sized third.

Review is for online order: Food: 3.1…read moreCustomer service: 4.2 Ordering food for the volleyball team and my wife has limited choices on a Sunday, but glad that Jimmy John's was open and able to take her online order, to be filled ASAP. The order was ready within 20 minutes: 12 various sandwiches Pick up was quick with friendly workers inside. Sandwiches were tasty and made fresh which put smiles on our girls faces! Look forward to using Jimmy John's again when we need sandwiches!

Chicken caesar wraps are bomb, service was fine. Good for college students too, as a RDC…read more(Residential Doll Coordinator) I love getting to eat Jimmy Johns for events. Rock on, HM

I forgot the employee's name but whoever was working the counter was very nice and helpful, if you…read moresee this, thanks!

Use the drive thru if you don't have half an hour to get served inside…read more Seriously. I don't mean 30 minutes for your whole dine in meal experience. I mean just ordering and getting food. Nothing FAST about it. This restaurant is chronically understaffed but almost never hiring. I am a gig economy driver and I never wait anywhere in Cheney as much as I do here. Sunday February 1, 2026 I waited more than 20 minutes for a very, very simple order. When I asked about it after 15 minutes I was treated like a rude troublemaker by someone who told me they were waiting on getting "orange juice from the back, and also salting the muffins." She seemed to be doing a whole lot of nothing, so I wonder why she couldn't bother to go salt a muffin and grab the OJ. Two dashers came in 5+ minutes after me and both got very QUICK service, but I was there so long my customer was messaging me in the app about how long he was waiting...and he was right to think it sucked rocks. Because it did. I got an angry "sorry for the wait" as the bag was thrown up on the counter. Rude, obnoxious, and unprofessional. Wouldn't you think their muffins would come salted? And if not, how does that take 20 plus minutes? They continuously ignore DoorDashers entirely until their drive thru clears, rather than doing things in the order of they get PAID in (probably by owner demand). They also ignore customers wanting to order at the counter for the benefit of the drive thru, because there are generally about half as many people working than are needed, and if they ignore you long enough you'll order with the kiosk or just leave. These kids aren't paid enough to care, and for the most part they just don't. They employ a lady who does nothing but wipe tables and dry trays, while countless customers come in that she can't be trusted to ring up. It seems like they might want to replace her with someone capable of using a cash register. She's not up for working in fast food if they can't put her in the kitchen and can't put her at the register. It's frustrating to scrap hard just to survive, and watch some chick get $17 an hour to wipe a stack of wet trays with the same 3 napkins. She's not up for it, but somehow they have a place for her but no cash to staff properly for rushes. Truly evil ownership, capitalizing on quick drive thru cash while leaving customers and drivers waiting inside. I can't imagine why they'd do this other than being unreasonably cheap. There are NO MANAGERS, just a group of 5 or less kids under 21 working in the whole place. I have literally never interacted with management at this location. Baffling I'm betting these owners aren't local to Cheney. If they are i cannot describe what awful excuses for humans they must be, letting children run their business with no help at all. I would love an opportunity to remind them that customer service matters, even when the pickup person isn't the customer. But I know that they won't care...they don't have to give a darn, because the drive thru is all that matters. So use that. Or go to an actual local burger place like Zips. You'll get better food and better service.

Was craving some T bell and went 10min before they closed. I felt bad at first but then when I got…read morein the line others began to follow lol. The drive thru was quick, friendly and my food was warm even when I got home. They didn't cheap out on any of my tacos. They all had decent portions not just lettuce taco. Plus they load you with sauces. I mean.. it's Taco Bell. What more could you ask for?

Terrible! I've been to Taco Bell's all over and this one is…read moreby far the worse one I've been to. Cold taco shell, less than an inch of meat lots of lettuce and a sprinkling of cheese it's like a four year old made it..... defiantly won't be back!

We should have just picked this place for lunch in the first place. We were out to try some…read moreHawaiian food when we found the place to be closed. Across the street sat the Mason Jar. Fabulous array of breakfast, lunch, and beverage options. I tried the "Mediterranean" sandwich. Loved it. The sandwich is a turkey, artichoke heart, sun-dried tomatoes, feta, and tomato mayo on focaccia bun. Everything on the sandwich was a compliment to the other. Usually you don't get a lot of comments about buns, but this one was outstanding. The sandwich also comes with red onions, but I took a pass on those also. I guess this place is also known for its pastries. They had a bunch to choose from, but seeing as how it was lunch, we took a hall pass... next time! It seems they also offer a lot of specialty homemade juice and coffee drinks. It was late mid morning, but there was a decent size crowd. The guy taking your order was super friendly and helpful, There looked to be only one girl in back, making the sandwiches Our order came out in about five minutes. There's options to sit inside and out. It was a gorgeous day so we chose out. They give you these awesome chips which I guess are some local thing. They also give you what appears to be an eggplant pickled complement to the meal. I did find this to be very vinegary. Overall experience was outstanding!

Updated* The…read moreambiance is really beautiful, high ceilings, mason jar lighting and ample seating. The menu has a lot of variety, for breakfast and lunch. The food is pricey for the portions and quality. I've always been more hungry than satisfied, after eating here. The service is usually friendly, but more strict than a Starbucks. I don't get why there's a no outdoor food/drink policy. Starbucks doesn't care so why do they? I brought in an outdoor drink and was told immediately that wasn't allowed. I felt bad enough to buy a muffin, even though I didn't want one. I'd rather support Starbucks than this business. I want to relax and connect with people, when I go out to restaurants or businesses. I wouldn't come back for the vibes or the food. I'll be meeting friends at Starbucks next time.

What a great value. Excellent taste and excellent price on the combo plates. Very fast also. Highly…read morerecommend for the value and taste. They have a fresh salsa bar also to get the carrots and salsas.

My husband and I had lunch here and the food was perhaps the worst Mexican food we have eaten. This…read moreis a fast food restaurant so you order and pay at the counter, but there was no excuse for the poor quality of food that was served. The chicken enchilada had dry chunks of chicken that were like sawdust in my mouth. The food had been microwaved so it was excruciatingly hot on the edges and ice cold on the inside. If they had to microwave it, there was no excuse for them not to have at least stirred the food before they served it. No one else was in the restaurant the entire time we were there so it wasn't that they were busy. When we left we wanted to give someone feedback, but there was no one around. We finally took our uneaten food to the front counter hoping to talk to someone, but after waiting for a few minutes and seeing no one, we placed our uneaten plates on the counter and left.

If your want fast service, a card machine that works 100% of the time, and food that doesn't taste…read morebland, then this is not the place for you. Took 20 minutes for my chicken wrap to be made. This is also after their debit machine charged me, refunded me, then charged me again. There's are faster and better options.

The food is aight, took over an hour and a half to get tho. Cuz someone took my food…read more Unepic.

Awful almost every time! Fries are always cold and/or old. The nuggets are the same way. The staff…read morejust don't care at this location. Worst one in town from my experience which blows because they are right by me. I avoid them whenever I can. But sometimes it's my only choice unless I go elsewhere which is hard because there aren't many options around here. They are usually pretty quick though. And friendly for the most part. I've only been inside a couple of times and it was always clean. The food just ruins it though.

I have been to this location a handful of times, always great service - friendly and fast. This…read morelast visit was the night before Thanksgiving and both the man taking orders and the girl working the window were friendly and personable. They were truly a pleasure. The food was also much better than other McD's - even my kids noticed how much better their nuggets tasted than normal. Feels weird to leave a review for fast food, but if you're driving and need a drive-thru near Spokane, this one is nice and easy. A quick stop off I-90 and easy access to get right back on and continue your drive.