Subway is always something to get for convenience. Depending on the location, the quality of sandwiches and customer service varies. This is definitely the better version of Subway. First of all, it is the cleanest location I had ever seen. The staff at this location were super helpful, welcoming and very nice. They custom made exactly what we wanted and there were no issues at all like some other locations. Our sandwiches were delicious. We'll definitely come to this location from now on when craving Subway. read more

First of all, super weird vibe in this establishment. Very strange music playing, employees hardly spoke English and most definitely lacked customer service skills. Ordered a foot long; they put exactly 4 tomato slices, 4 pickle slices, and 4 banana peppers with a PINCH of spinach. Somehow they still charged me $18.25 for this super thin sub. The bread also looked/tasted undercooked, despite it even being toasted. Just do yourself a favor, go to Jersey Mike's. read more

Be sure to check your receipt before you leave this Subway. I've been overcharged more than once, and if I hadn't reviewed my receipt, I would have paid significantly more than I should have. What made the experience even worse was what happened when I returned to the store to get a refund. Instead of apologizing for the mistake, the owner was rude, dismissive, and acted as though it was an inconvenience to correct their error. There was no acknowledgment of the overcharge and no concern for customer service. Mistakes can happen, but how a business handles them says everything. A simple apology and courteous attitude would have gone a long way. Instead, I left feeling frustrated and unappreciated. I won't be returning, and I encourage others to carefully review their receipts if they choose to eat here. read more

Worst Subway ive been to. All the veggies for toppings looked old and wilted. New owners are not very friendly and lack customer service skills. Don't recommend! Go across the street to Jersey Mike's read more

Service is nice but they're very stingy on their topping. I also ordered a soup and it looked coagulated tasted like it was spoiled and had an odd smell. Since I got the food during my lunch break I tried to call to see if I would be able to get a refund. No answer. Will not be going back. read more

First, we were mischarged on our first foot-long sandwich. They corrected it after we pointed it out on the menu above the counter. Then, when we looked at the receipt, it turns out they incorrectly charged us extra for the second sandwich. When we pointed it out, they said that the computer had a new higher price and did not want to give us the money back, although their display clearly listed a lower price. They reluctantly complied, but with a lot of attitude. Seems like they are new owners and do not know anything about customer service. read more

The employees/owner talked about customers in Hindi and didn't know the customer spoke Hindi and understood everything. They weren't particularly nice and one employee even told the other (in Hindi) to give them a different bread than they asked for. Food was good but customer service just rude. read more

Horrible customer service. Talking in their own language about the customer and puts minuscule amounts of items on sandwich.

This is my home Subway, and ever since the meal of the day became a thing, I've been coming to Subway! Because, great deal! Duh! Anyways, I didn't get the nice ladies name that was working, however she was fantastic and so so nice. Next time i go I'll get her name. Great experience for me and my mom. read more

I ordered 2 foot long subs with lettuce and tomato on the side. 3 tomato slices were on the side. I politely asked if I may please have a few more tomato slices I was given a one word answer NO. I said really NO? She said NO . I said That's kind of odd have a good day. It was not a big ask. Definitely not a polite vibe: also order was wrong any way There are bigger problems obviously BUT I will not be giving them any more business and am going to head on back to Jersey Mikes or drive to another subway. read more

I have been coming here for years, for the last at least 3 months if not more the fountain drinks machine has not been working. I have emailed corporate several times and nothing has gotten done. They upsell you on a bottle of soda, we paid $5 for a lemonade in a bottle like what?! Please fix this machine as I really enjoy the sandwiches but would also like to enjoy my drinks with it. read more

I just found this subway the way they make sandwiches her it's amazing sometimes u can feel the love they put into maken my footlong the food great and service is unbelievable it is great if u haven't tryed this location recommend read more

Awful service from Anu. She overcharged for a 6 inch sandwich ($12.59) and refused to give me back my $2 she overcharged me. Only $2 yes, but the fact she didn't want to refund it was just wrong and was arguing that it's only $2. Silly stuff. Bad service. read more

Just went to order lunch and one of the women working behind the counter wasn't wearing a mask. I pointed it out to another staff member and she shrugged and said, "it's ok." No it's not ok. This is a business that is preparing food and it is absolutely irresponsible to not wear a mask to protect your customers! Needless to say I left without ordering and will not support a socially irresponsible business like this. read more

Update: Nothing happened. Everything the manager promised didn't happen. We have since avoided subway in our area. I received my money back because I asked my bank to resolve it since subway did nothing despite their promise to return the money. And even the vouchers per mail- I never received something either. What a joke. We avoid subway since ( before I would order sandwich plates for parties and meetings and grab a sandwich here and than) and are very happy with other companies... After speaking to the Manager, I feel that I was heard and treated with the respect needed as a customer. Despite the fact of what happened and even with me waiting few days to write a review to make sure, I'm not too angry - I still got pretty upset since I am very protective of my family and I don't like when someone ignores my hubby and make him feel less. The manager was able to get in contact with me and she was polite and friendly and very interested in solving the issue. I highly appreciate that and therefore changed my review. Old review: Worse customer service I have ever experienced! Very young employees that served me and had no clue what they were doing! I ordered through the app and confirmed the address and everything, just for them to tell me that their system isn't working and that I need to pay cash even with me proofing that I paid via PayPal with the app! I had two email confirmation and it got taken from my credit card already! They made the point of me paying but till today, I was not able to receive my money back and paid twice! There were no manager to talk to and they made me feel like I'm committing some kind of fraud - even with me showing proof! PayPal takes up to 30 days to get your money back and my credit card is the same issue, so much hassle for a sandwich! Even calling at the main office, they will just contact the manager to do their job! I for sure will not set foot in this subway again! read more

Everything is an improvement here. From the customer service to the new look! I was helped yesterday by Mikaela and she was so sweet and had a great attitude! She was so helpful asked the right questions when I showed her a coupon. I'm impressed by how much this placed has changed since the pandemic just started. Subway really used the experience for the better. read more

Best subway ever. Diana does sandwich artist is very good and very helpful and accommodating. Thank you very much, Diana!

Best place to order a veggie sandwich!!!!! C'mon, we've all been to those places that make crappy veggie sandwiches just because they've never lived without meat! Thanks ladies :) read more

Subway - Funky fresh yo! - Sandwiches Near Me - Carlsbad, California

We just stopped in and got sandwiches to go. Our sandwiches were the best we've ever had from any Subway. Fresh and tasty! The store was clean and employees were very friendly and helpful! We will be back! read more

i absolutely love this subway because of one employee. karter is the sweetest nicest most helpful and friendly worker ive ever met. i was having the worst day ever and he made it great! i whole heardetly believe this guy deserves a raise! read more

The staff seemed to be doing the best they could, but the store was out of everything include breads, most fountain drinks and several of the sandwich's on the menu. We had to swap out several items on one sandwich and the other had about 1/4 of the meat I was expecting - there was no meat for 2 inches of the 6 inch size. Not sure who is doing the planning at this store but we won't be going back. read more

Staff is friendly and they keep this place clean! Javier is always kind and friendly- fresh food *as it can be* ::)) l southam read more

Normally this is my go to location for Subway, but I got there at 5 min until 5:00, and the guy said they were closed. Another gentleman also was told the same, but it wasn't even 5:00 yet! First, I have an issue with any restaurant closing so close to dinner time, seriously Subway? You want your potential customers to go to Jersey Mike's??? Second, it wasn't even closing time, and a couple of customers came in, you need to serve them because YOU LEFT THE DOOR OPEN, even if you wanted to close early. Just bad customer service overall! Sorry Subway, you lost two customers today, so far... read more

This review goes out to Ruben (I hope I spelled that correctly)! I have had a long week with final exams and Ruben made my entire week! He has an amazing personality and was so kind while making my sandwich! By far the kindest employee I've ever met when it comes to going out to get something to eat. He needs a raise for how he treats customers. He is the definition of a great employee! I hope to see Ruben again soon, and will be returning to this subway just because of his great service and personality. Thank you Ruben! read more

Usually when you go into get food before a restaurant closes you get some attitude from employees which I why I never try to put myself in that situation. Bad for the business and customer. But I had just gotten off work and had an extremely long day. I went in to this subway about 10 mins before they closed and the staff was helpful, quick and friendly. Just wanted to say I really appreciate the little things and something as simple as a friendly attitude really can help make your day. Really enjoyed my experience here :) read more

I absolutely love this Subway. There very consistent with there product, the crew is always friendly and professional. The decor inside is top notch. If your like most and you absolutely LOVE Subway, you have to visit this one here in La Costa. My hats off to the Italian Mobsters ---- mofia that started the La Costa Resort .. Thank you Mr. Capone ^_^ read more

Not sure if Grubhub made mistakes or Subway but we didn't get multiple things in our order and when we asked for drink (my boyfriend picked up the order) we were charged out of pocket? Annoying. read more

The best subway in town!! :-) Every time i go there they greet me so nicely and polite. We always go to this specific location. read more

Very quick service ! All products are great and fresh. I will definitely recomed for anyone! Gracias! read more

Excellent service, staff and delicious food. I called order in and 15 minutes I was picking up my order. Order was correct too. Their new Panini sandwiches are delicious. Their Subway app is good too. I'll be back. read more

The woman who made my sandwich (Vilma) was very rude. I admit I seemed like I was in a rush but she didn't have to be short with me. I bought two kids meals, went to my car, gave my kids their food, saw only one kids meal prize so I came back for the second one. I politely let her know I only got one toy in the kids meal, she replied "this is isn't a toy it's a paper dory...I packed your lunches and I don't lie, I put two in there" while holding the "toy" back. I did not appreciate her attitude and I was not in the mood to argue with a grown woman so I took it from her hand when she came closer, and said I don't lie either then left. She was really defender herself over this, ridiculous. I work where customer service is very important and I would never treat a customer the childish way she treated me. 3 stars for the quality of the sandwich, no stars for her attitude. read more

Anyone who gives this Subway, or any other subway, five stars obviously has no taste buds whatsoever. Most likely anybody who gives subway five stars also thinks that McDonald's and Burger King and Taco Bell are amazing food restaurants. Subway used to serve good products, but now all they serve is crappy meat, and I don't know what they did to their bread but it is super weird now. Who knows, maybe the vegetables are fake too. Dis-Gross-Ting as my youngest would say! read more

Amazing service! Jocelyn and Carlos were very polite and made the best sandwich ive ever eaten! Javier also was a very pleasant person to talk to. All staff seem like they enjoy their job and care about customers. I had lunch and waited here after delivering a car to a client. My stay was longer than most customers they're used to Not once did they try to hurry me out. My Lyft took way longer than expected to arrive. Always felt welcome. Would def recommend this subway! read more

Javier helped us and was so patient! He answered all of our questions and helped me figure out how to get the best deal. The place was very clean and tidy. Thank you! read more

This establishment needs to be shut down immediately. They tried to scam me even though i was a frequent customer. I got an expensive meal and sat down to eat with my friend. I grabbed a clear cup and filled it with water because my sprite bottle wasn't quenching my thirst. They tried to charge me $4 for a water cup. Water is legally required to be served at restaurants for free. I walked out and the workers flipped me off in front of a family with kids. Theres a subway across the I-5 which should completely replace this location. read more

The worst service ever! I was in this Subway and the employees were doing everything else but attending to customers. I had to wait while an employee swept the floor and then went back into the kitchen before he ever asked me what my order was. The people are rude and the food was horrible. I would not recommend this place to anyone. read more

This Subway location is great! I come here for lunch often and the staff are always very friendly and helpful! Plus they make a great sandwich!! read more

One of the nicer Subway restaurants I've been to - unlike another location nearby, these employees actually seem to enjoy breathing! Every time I go here to get breakfast, they always make my day better. Thanks awesome Subway employees. You rock! read more

As an avid Subway goer, this is one of the cleanest ones I've been to. Also the people working there are so polite and professional. Will be back soon! read more

Honestly i like subway but I'm just sad because i just uber eats a sandwich and my bread was so burnt :( Hope it doesn't happen again because i was craving that sandwich so bad and it was just really disappointing read more